Amber is excellent with communication, as well as being available for when I need her to clean…read more She's efficient, friendly, and I know I can depend on her.

Let me begin by saying that my wife and I are owners of 6 unit condominium building off of alii…read moredrive and have somewhat recently stepped out of our contract with our former cleaning buisness. Since the house cleaning service that we had once employed moved to vegas, we were referred to "Aloha House Cleaning".we have been using aloha house cleaners for over 3 months now. Ever since they started servicing our condominiums in kailua-kona it has been so enjoyable! Amber Runion has been verry punctual, proffesional and polite!! not to mention the quality of her work has gone above and beyond many standards! Very deserving of an extra star and much more in the Aloha House Cleaners future if the hard work continues. Mahalo & Aloha!!!

This was a first time experience with Sany. We were interested in a last minute cleaning in…read moreadvance of company arriving. Sany was very responsive, able to accommodate us with 2 days notice, showed up on time, did an excellent job (very thorough) and after meeting her were entirely comfortable leaving during the cleaning. We are considering a monthly arrangement based on this great experience.

Such a amazing clean home thanks to KPH. I highly recommend…read morethis company. The cleaner was so kind and I felt comfortable with her in my personal space. So happy we found this company!

We have been customers for over a year and our recent experience with Victoriia expresses our…read moregratitude for this company effort to provide a great service. Wow! She wiped down every wall (older home in a moist climate had some mold) cleaned all of the baseboards, and did the usual; stove, espresso machine polished, bathrooms, counters shine, our wooden floors are as good as a vintage home can get and she moved all furniture and cleaned under it! The house looks spotless. She shared with us her concern about our health as a previous medical professional; her career training was as a medical doctor. She is use to hard work and really cares about us; the client. What a wonderful person. As a local customer I share my Hawaiian family's principle of the gift of true aloha - to give and receive a caring heart for one another. Aloha Bliss management truly is trying to provide the best cleaning service island-wide. It's difficult to find employees post COVID. Bare with them. It's still the best islandwide!

UPDATE from my 7-9-22 review... Kayla and her crew did a perfect job of cleaning. It was down in a…read morereasonable time and for a good price. I will definitely be using them in the future. Mahalo!

Kelly is great! Super efficient and responsive, always does a really good job and is very reliable…read more I've had so many problems with other cleaners in the past and I'm glad I discovered impact cleaning! No hassle or stress involved.

We have tried a few different cleaning companies (or sometimes just individuals) and Impact…read moreCleaning is our favorite so far. The best thing about them for us is that they never say no to a job. This has allowed us to take care of our vacation rental guests that we might not have been able to book otherwise. They are upfront and fair with their rates. Easy to work with. Nice people. Easy to communicate with and they are prompt too.

2 Star Honest Review of "Five Star Cleaners" and Owner Jade…read more(Lengthy but worth the read if you're considering this company) This is my honest experience with Five Star Cleaners, run by Jade, and why I unfortunately cannot recommend this company. I was in search of a move-out cleaning for my ohana rental and needed a reliable, reputable company to take on the job. I found Five Star Cleaners, and Jade sent an amazing cleaner named Chelsea, who did a fantastic job on a small test area. That experience gave me confidence in their quality of work. As a homeowner, I'm careful when hiring service providers -- especially when I'm not going to be physically present -- so I planned this cleaning a full month in advance. We scheduled a team of 4 cleaners, at $120/hr, for roughly 3-5 hours. Everything was confirmed: my proxy (a trusted friend) would be there in my place as I would be off-island, and multiple cleanings were lined up. A week before the job, I checked in with Jade to confirm everything and asked for a detailed list of what the cleaning would include (e.g. baseboards, windows inside and out, cabinets, full deep clean, etc.). I also mentioned I'd like the invoice to clearly reflect the services for documentation purposes -- in case anything came up with my tenant's security deposit and I needed it for small claims. That's when Jade suddenly became uncomfortable and said this was "concerning." I clarified that I wasn't threatening legal action or involving her in a dispute -- I simply needed a clear invoice, as any homeowner would, to show a judge the unit had been professionally deep-cleaned (as required by my lease). I explained this is standard procedure, and no liability or risk would fall on her or her team. Just a paper trail. However, Jade insisted she didn't want to be "caught in any legal crossfire" and pulled out of the job entirely, just one week before the scheduled date, leaving me scrambling just days before I was scheduled to leave the island. She refused to speak on the phone to clarify things or resolve the misunderstanding. All communication abruptly stopped. To make matters worse, Jade then blocked me on Facebook and all other communication channels, presumably to avoid accountability and prevent a negative review -- rather than taking ownership or having a respectful conversation as an informed and professional business owner should. That behavior alone speaks volumes. This last-minute cancellation was a major inconvenience and unnecessary stress, especially after a month of coordination. I had trusted this company to follow through -- and instead, they dropped out without any real attempt to problem-solve. That is not professional in my opinion. To be clear, I don't wish Jade or her business any harm -- but I do not consider this company reputable based on this experience. In Hawaiʻi, where it's already difficult to find trustworthy cleaning services, this situation only made things harder. If you're a homeowner or property manager needing reliable, professional, and communicative service -- I would encourage you to look elsewhere. This wasn't it.

First of all, Julie Chan the owner was courteous and very professional in explaining the services…read more She even gave a follow-up call to remind and confirm the scheduled service. The Lady she sent was also courteous and professional addressing every corner of the house and quietly doing a thorough job. The house was left strikingly clean with no over scented smell of the disinfectants used like most others do. Yet there was a clean pleasant smell and clean looking place that she left.

Juan was actually earlier than expected and did what I could never possibly do: wall mount our new…read more55 inch tv and wall mount a tv shelf entirely made of wood. He made sure it was wall mounted centrally, and leveled- he really would not leave until it was perfect. He was speedy, personable and reasonable with his rates. Highly recommend! Juan is very busy so book him (via text is best) in advance. Very lucky that the timing worked out for us!

What an awesome guy! His rates are respectable and he knows a lot about how to do everything!…read more HIGHY recommend Juan!!!