Hemet Flooring did an absolutely beautiful job on our flooring installation! We had a great…read moreexperience working with Ryan and his crew from start to finish. Ryan went above and beyond to help us match our existing floors. When an issue came up with the flooring order, he took the time to work with the manufacturer and even drove all the way to Cypress to exchange the material, making sure we received the correct flooring. The installation was quick and the floor looks amazing! Ryan truly cared about making sure everything was done right, and we really appreciate all of his extra effort. We highly recommend Hemet Flooring!

They were very professional and gave us quote on the spot, easy to reach them, Ryan was very…read morehelpful!!

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

Can't give a high enough rating! the customer service was off the charts beginning with flooring…read moreselection (they were familiar with some nobody else carried), coming out to the house with samples, great price! i was arranging it all for my elderly mother and they patiently answered questions from multiple family members, installed quickly, protected the floor after install so other trades wouldn't scratch, etc etc. They're trustworthy, polite, knowledgeable and CAREFUL with your stuff. went over and above all my expectations and my mom is ecstatic over the job they did. Will definitely use them again! Thank you Austin and Doug!!!

quality works this guy has been doing it for years great pricing and very professionalread more

Fredy came out to install a large doggy door through the backside wall of our house. He showed up…read moreon time, he was fast, he cleaned up after himself and the work was top notch. Now we know who to call for handyman services, thanks Fredy, see you soon!

Fast service, polite and to the point. He accepts card and digital forms of payment in case you…read moredon't have cash on hand. Fredy was able to accommodate my work schedule and completed the job in a timely manner.

Utopia Tile is second to none in both professionalism and responsiveness. I reached out on a…read moreWednesday and got a response nearly immediately. Armando and his employees were so helpful in every step of the way taking their time talking over different material options, turn around times and project ideas. Their work was so good I immediately requested them to continue working on our newly remodeled house and complete our fireplace. I was nothing short of AMAZED at the transformation. No corners cut, no BS upselling and truly one of the kindest and thoughtful folks I've ever met let alone had complete work for me. Truly a stand up business... these pictures do not do the quality of work justice but it is truly our dream home now. THANK YOU THANK YOU THANK YOU Utopia Tile I will definitely be a life long customer and any and everyone who comes to my home is blown away by their work... do yourself a favor and call NOW!

Awesome, Awesome, Awesome! And, we're tough critics as we've been around the construction industry…read morefor over 40 yrs. and dealing with contractors on a regular basis. Since moving to California in 2012, and the desert in 2016 we were beginning to think good, reputable, and reasonably priced contractors were non-existent. Armando proved us wrong, and we were just ecstatic we found him. His demeanor, his attitude with clients, dependability, etc. is absolutely EXCELLENT and we'll definitely use him again as necessary. We highly recommend Armando and Utopia Tile as his work is outstanding and there is no doubt he takes great pride in what he does. We were looking for someone to install large format porcelain tile to our old formica countertops in a mobile home we inherited and have been continually updating. We have yet to decide what we'll be doing for a backsplash if anything, but painting the cabinets white and adding new hardware is high on the list. Again, if you're looking for an outstanding tile installer, look no further, Armando is the best!

I ordered a countertop, 2 sinks, and 2 faucets from Home Depot and All Pro Countertops contacted me…read morefor installation. My experience was top notch; Steven Ekema was my installer. I was thankful for the expertise, speed, and cleanliness of his work. I would be more than happy to have All Pro back to work on my home again in the future.

Great work I purchased a clearance slab saved $800 and they came to measure picked up slab and…read moreinstall. Came on time and responsive. Great price too. Highly recommend.

From start to finish we have been extremely satisfied while working with Jeff and his crew…read more Candice and Azzalyn greeted us with smiles and professionalism from the very beginning. They were both patient and kind and offered their expertise in a very professional manner.The tile store was pleasant to shop in ,with a wide variety of tile and backsplash to choose from , and we were able to select custom cabinetry there also. We were very pleased with the quality of work, attention to detail and professionalism from this company. The crew worked diligently to complete our kitchen renovation in a timely manner . Every employee was kind , respectful and kept their work area very clean and tidy. I would definitely recommend this establishment! They are amazing !

We were referred to Jeff through the brother of a neighbor. Referrals are ALWAYS best when looking…read morefor contractors to work in your home. We started with a desperate need for my husband's bathtub to be replaced with a walk in shower and we were so pleased with the work, we had the master bath completely redone by Jeff and his crew. I was in constant contact with Jeff throughout the processes for both bathrooms. It has been about six months from the completion of the first bathroom and I am still in awe with the little touches that Jeff added in that make all the difference in the world. Things as simple as the drain with a hair removal trap and the soft-close drawers on my vanity. You could not pick a better contractor to remodel your bathrooms. I highly recommend Jeff to make your dream bathroom happen.

Miguel and his team did a great job with us and our bathroom. He was very professional and kind. We…read moreenjoyed working with him and Pedro. Communication was great and which we really appreciated after working with many contractors that stink in this category.

We hired MDN Tile to complete a tiling job on both bathrooms in our cabin at Big Bear. We are…read moreextremely happy with how everything turned out. The quality of the tile work is superb. The lines of the tile are straight, giving it a clean, professional appearance. We used them to complete the shower. The outcome was beautiful, giving it a modern, cozy looking appearance instead of a small, dark appearance. What we appreciated the most was their attention to detail. They nicely took care of the corners, edges, and even the space between each tile. Their workspace was also kept clean during the entire duration of the project. Communication was not a problem at all, and they were also respectful of the property. The value was amazing for what we had done. Both bathrooms look great, modern, warm, and high-end, just like we expected. We would definitely recommend MDN Tile to anyone looking for a quality tile job.