1. Eduardo Vargas, MD

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    Eduardo Vargas, MD

    1.7 (3 reviews)

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    9 years ago

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    7 years ago

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    8 years ago

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    Optum

    Optum

    1.0(3 reviews)
    0.8 km

    When this group was beaver medical it was amazing. The quality of care has significantly depleted…read moreunder Optum. You can't get ahold of your doctor or be seen in a timely manner any longer. Go elsewhere unless you don't mind just being a number. Very poor management, understaffed. I do not recommend after 30 years of coming here. Sad actually!

    I was a patient at this facility for decades way before Optum took over & ruined the service…read more Anyway, since I changed my provider I have used their lab with no issues until yesterday. I had a lab order for Quest as that is the location I have used for years. When I got there I confirmed it was a quest lab but the guy checking me in said there was no record of me. Then when he found my records he said my ins wouldn't pay. I told him they had no problem doing my labs the last time & he said they put it through on my vision insurance the last time which made no sense. I told him my insurance paid for it & he said the phlebotomists work for Optum. I reminded him that he told me it was a quest lab & as long as it was my insurance would cover it. He said they send it out to quest. I reminded him that's probably what most labs do. Eventually I left & went to a different quest lab & guess where it was...in an Optum clinic & they had no problem taking my information & checking me in. Beaver Medical made a huge mistake selling out to Optum. They have ruined that place!!!

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    Optum - OPTUM offer of seeing a "doctor" instead of a physicians assistant or nurse practitioner and those by law must be supervised by an MD or DO.

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    OPTUM offer of seeing a "doctor" instead of a physicians assistant or nurse practitioner and those by law must be supervised by an MD or DO.

    Gregory M. Jones, MD

    Gregory M. Jones, MD

    4.3(3 reviews)
    9.1 km

    Dr. Greggory Jones has been my Primary Care Physician for years - over a decade and a half; as well…read moreas that of my wife, mother, and aunt. This is one of the few times in a Yelp where I am at a loss for things to say, because I have so many *good* things to say about him. Granted - no man is a superman. Even doctors have their limits as to what they can do for their patients - but what Dr. Jones IS... is patient, easygoing and insightful; as well as competent in his knowledge and advice. He even has a dry sense of humor that kind of comes out and at you out of left field at the most surprising times. What he's NEVER been in the time he's been my doctor, is pushy or over insistent on a particular test or procedure or point of view. He's always stated his hunches... his suspicions..and his medical opinions to me and my family as if we were human beings with a brain. We've never felt talked down to or patronized in any way, shape or form. Something the wife and I really like is that we've never felt rushed in his office. When either one of us, or both, are there - we are his sole focus. He's attentive and helps us to feel like we are all partners in our health care. If he doesn't know something - he's not afraid to say so, and to find out more information to discuss during a later visit - or to give a referral to another Doctor, specialist or other resource where we can find more answers. He works out of Beaver Advantage in Redlands, tucked away in a nice little residential neighborhood. The place has a cozy but friendly feel to it, and the staff is always friendly. Granted - sometimes you have to wait, but such is the lot of those of us in managed care; and besides - the office and waiting rooms are comfy. My only minor complaint is that sometimes his own staff can be a bit "bubble headed" when it comes to keeping some of the necessary forms on file (aka I've had to fill out the HIPA form to allow my wife access to my medical records probably around three times now) - but it's certainly not enough to remove s star. If you get a chance - do try to choose Dr. Jones as one of your primary care physicians - he honestly seems to care; and unfortunately, that kind of thing is becoming more and more rare these days. Oh - as an interesting side note.. He kinda has a passing resemblance to the actor.. Hugo Weaving. Whenever he walks into the room I expect him to go... "Greetings... Mr. Anderson... Its time for your exam...".

    I'm going to give a 3 for bad customer service. Haven't even seen the doctor yet. Called the office…read moreand was passed around to various hold lines. Then I spoke to a nurse who said she could schedule me but I needed to register first. Was passed to the registration department and guided through that process. Then, was passed back to the scheduler who said that he isn't accepting new patients. When I asked why I needed to register as a new patient in order to find out that he isn't accepting new patients, they didn't have a good answer. Just makes me wonder how good they are at handling other administrative processes that could be more life threatening like lab results and other paperwork.

    Eduardo Vargas, MD - familydr - Updated September 2026

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