Always in and out quickly. The tellers are very nice and helpful. The branch manager helped me out…read morewith a situation we had with a car club account that I'm the Treasurer for. Ample parking in the shopping center there. Highly recommend US Bank and this branch.

Always a pleasant experience at U.S. Bank Clovis branch. I'm a long time customer and greeted by…read morename from people at the office desks that handle CDs as well as depositing checks not requiring any cash back, and other banking items. There's usually 2 to 3 tellers to assist you, so you don't have to wait long if there's a line. Highly recommend this U.S. Bank branch for your banking needs.

José provided exceptional Customer Service. He explained how he was able to replace my card with…read moresame #'s (Thank You!). Then proceeded to help follow through with another transaction. At the end of my visit he asked if there was anything else he can help me with. I was very happy with my bank visit. Transaction went smooth & was in & out in 15 mins! So if you ever walk into this bank ask for Jose. Although the other tellers are just as kind & respectful :)

The staff at the Clovis Branch is World Class. However the customer experience issues with this CU…read moreis their reliance on 3rd party outside contractors for nearly all financial functions. Their website display and "general" function is one of the best in the industry. They enjoy a 4.0 5 Star customer rating compared to other local CU that are at 2.0 to 3.8. If this CU would hold their outside contractors to a higher standard of competence and service, they would be the Little leader in the industry.

11/10/25 GREATNESS!…read moreBrand new ATM! Really easy to use. Deposited cash and it is set up to scan card to verify. Neat! Easy to do too! Convenient! GREAT ATM! Highly recommended!

Great quick and easy service! The Branch Manager was very helpful and informative. The office is…read morevery nice and inviting.

I had to handle some business in Clovis. I needed to go withdraw some money to pay a deposit. I…read morelove that the branch was right around the corner from where I was. I was able to run in and run out within a few minutes. There was a little line with only maybe two or three people in front of me. The teller that helped me was super nice. The bank was really clean. I felt safe going in and handling my business. I don't live in Clovis so I was unaware that this branch was there until I needed it. But I'm so grateful it was there. The teller that I dealt with was professional and knowledgeable. She knew how to do her job, she got me in and out with no issues, and I was able to handle the rest of my business in Clovis.

I recently opened a new account at this bank and had an excellent experience. The staff was…read morefriendly, knowledgeable, and took the time to explain all of my options clearly. The account opening process was smooth, efficient, and stress-free. I highly recommend this bank to anyone looking for exceptional customer service and a seamless banking experience.

Been with BofA since I was in high school and for most part I have very few complaints, but come…read moreon... How is this the only Bank of America atm in the Clovis area and more than half of the time, one of the three machines are either out of order or only has large bills. Not a huge issue, but can we please get more machines in this neighborhood? I'm getting a little tired of paying convenience fees at non BofA atms. Also, It's graduation season, so I'm not the only person hitting up the atm to get cash.

Called with a charge of an item that was never delivered. The rep aaked me so many questions it…read moredrove me crazy. Its simple, I ordered a product snd never got it so im not paying. Rep in the end said he couldnt hrlp me. Must be a Obams supporter, plain stupid

I am writing this after more than a week of trying to resolve a very basic issue: getting a…read morereplacement debit card. The situation began when the credit union's fraud department called me at approximately 9:00 PM. During that call, I asked the representative to repeat information they had just given me. Instead of clarifying, they closed my card entirely. What followed was over a week of contradictory information, unreturned promises of call backs, and repeated claims that they were "leaving me voicemails." I do not have voicemail. I confirmed my phone number multiple times, and I explained repeatedly that voicemail is not available on my line. This fact never seemed to register. Throughout multiple calls, representatives frequently failed to respond to what I had just said. For example, after explaining that I was over 2,000 miles away from the nearest branch and could not appear in person, I was immediately asked whether I could visit a branch anyway. This happened more than once, often within the same conversation. At one point, I asked a representative to repeat a single number back to me ("7") simply to confirm they were listening. They did not, and instead told me I needed to be "nicer." This was after days of being locked out of my own account. There are also long-standing issues with basic account maintenance. I have been trying to update my address since 2021 and have filled out the required forms multiple times. I was told this issue was caused by a "new computer system" implemented on August 4, 2025, which does not explain why the problem predates that system by years. My debit card was shut off while I was out celebrating my wife's birthday, leaving her to cover expenses. I also rely on this card to purchase medication, which made the delay more than an inconvenience. I am not reviewing this lightly. This credit union used to be reliable, but my recent experience shows severe breakdowns in communication, follow-through, and basic customer service. Based on this experience, I cannot recommend banking here and strongly suggest others proceed with caution.

I've been a member for several years I've had 2 car loans and a personal loan which was paid off…read moreearly, I received a delinquent letter for $.02 on the paid off personal loan. Then received another letter that they took the 2 cents out of the account. It cost them $20 for paper, ink, envelopes, and postage just to get 2 cents. I emailed the department with no response and when I called she was rude and when I requested a manager I got the "Oh she's busy and will return your call" will no retuned call. Horrible customer service.

Don't want to go here The manager is a bitch, if you say…read moresomething that her tatted boy toy doesn't like. He crys and tells her a different story that what was really said,and she won't even question him in from of the customer instead she then starts crap, being she is the manager she kicks you out of the bank, you contack supervisor at chase they take your statement and nothing ever happens, you follow up and they say they cant cant tell you their findings,they say they have to keep it internal. So nothing ever gets solved and they wonder why they dont have a good rating plus this is the third time I posted this, they keep deleting my experience Go to the chase off of Herndon and fowler Good employees over there

I had my loan there for my car they wre excellent bank to do busness with I love chase Bank my car…read morepay for thank God but they wre awsome folks

I've been a Chase customer for more than 15 years, through thick and thin…read more.. My wallet, that is! The folks at the counter can always point me in the right direction, and their bankers and managers take care of my every need. Highly recommended, five stars!

I went inside to get cash out and they placed it in an envelope, I was out of town by the time I…read morerealized they shorted me $100 dollars. TRUST THE ATMs INSTEAD OF THE EMPLOYEES

Their costumer service is phenomenal but their opening and closing schedule is out of wack. Before…read moreCOVID, the bank would never open at 9:00am. I would have to wait and the staff would open 10-15 minutes later. Same issue with closing; I would try to get there before 5:00pm and by 4:30pm the bank was already closed. Drive thru is an issue too; there's no staff. One day I waited almost 20 minutes. I left the drive thru and parked, knocked on the door, and then drove again by the drive thru to be helped. Now during COVID times, the bank opens at 10:00 am. Wish they would open a bit earlier. They also closed at 4:00pm now. If you have a deposit, make sure to be there no later than 3:30pm or you may not be able to find them open sometimes.

First bank of ever done business with that closes at 5:55 PM more than one time. Store hours Says…read morethat they close at 5pm during the week Monday through Thursday and 6 PM on Friday. Multiple times I have been there at 4:55 and at 5:55 and the doors already locked. It takes customers deposit in order for the bank to operate but yet they don't seem to care and want to close early. Very poor customer service not satisfied at all. I'm possibly going to close my account and my business account. Seems to be ongoing problem. I also attempted to call the one 800 number customer service and the branch before 6 PM and no answer. So this must come from the corporate, hold the customers money and close early.. this is pathetic. If you read this and you were thinking about opening an account with Central Valley Community Bank please take my advice and take your money elsewhere to a group that cares about you.