Always in and out quickly. The tellers are very nice and helpful. The branch manager helped me out…read morewith a situation we had with a car club account that I'm the Treasurer for. Ample parking in the shopping center there. Highly recommend US Bank and this branch.

Always a pleasant experience at U.S. Bank Clovis branch. I'm a long time customer and greeted by…read morename from people at the office desks that handle CDs as well as depositing checks not requiring any cash back, and other banking items. There's usually 2 to 3 tellers to assist you, so you don't have to wait long if there's a line. Highly recommend this U.S. Bank branch for your banking needs.

José provided exceptional Customer Service. He explained how he was able to replace my card with…read moresame #'s (Thank You!). Then proceeded to help follow through with another transaction. At the end of my visit he asked if there was anything else he can help me with. I was very happy with my bank visit. Transaction went smooth & was in & out in 15 mins! So if you ever walk into this bank ask for Jose. Although the other tellers are just as kind & respectful :)

The staff at the Clovis Branch is World Class. However the customer experience issues with this CU…read moreis their reliance on 3rd party outside contractors for nearly all financial functions. Their website display and "general" function is one of the best in the industry. They enjoy a 4.0 5 Star customer rating compared to other local CU that are at 2.0 to 3.8. If this CU would hold their outside contractors to a higher standard of competence and service, they would be the Little leader in the industry.

I had to handle some business in Clovis. I needed to go withdraw some money to pay a deposit. I…read morelove that the branch was right around the corner from where I was. I was able to run in and run out within a few minutes. There was a little line with only maybe two or three people in front of me. The teller that helped me was super nice. The bank was really clean. I felt safe going in and handling my business. I don't live in Clovis so I was unaware that this branch was there until I needed it. But I'm so grateful it was there. The teller that I dealt with was professional and knowledgeable. She knew how to do her job, she got me in and out with no issues, and I was able to handle the rest of my business in Clovis.

I recently opened a new account at this bank and had an excellent experience. The staff was…read morefriendly, knowledgeable, and took the time to explain all of my options clearly. The account opening process was smooth, efficient, and stress-free. I highly recommend this bank to anyone looking for exceptional customer service and a seamless banking experience.

Opened an account here, Amy was kinda rude. Would stay silent after asking her a question. She made…read morethe whole experience very uncomfortable. If you hate people so much work somewhere else. Barstow is super friendly, so is the one in Reedley. Maybe thats just Clovis ‍

Always a good experience. Sometimes there's a line of customers. The tellers get things taken care…read moreof pretty quick, so you don't have to wait very long. Always a pleasant experience at EECU.

Been with BofA since I was in high school and for most part I have very few complaints, but come…read moreon... How is this the only Bank of America atm in the Clovis area and more than half of the time, one of the three machines are either out of order or only has large bills. Not a huge issue, but can we please get more machines in this neighborhood? I'm getting a little tired of paying convenience fees at non BofA atms. Also, It's graduation season, so I'm not the only person hitting up the atm to get cash.

Called with a charge of an item that was never delivered. The rep aaked me so many questions it…read moredrove me crazy. Its simple, I ordered a product snd never got it so im not paying. Rep in the end said he couldnt hrlp me. Must be a Obams supporter, plain stupid

I am writing this after more than a week of trying to resolve a very basic issue: getting a…read morereplacement debit card. The situation began when the credit union's fraud department called me at approximately 9:00 PM. During that call, I asked the representative to repeat information they had just given me. Instead of clarifying, they closed my card entirely. What followed was over a week of contradictory information, unreturned promises of call backs, and repeated claims that they were "leaving me voicemails." I do not have voicemail. I confirmed my phone number multiple times, and I explained repeatedly that voicemail is not available on my line. This fact never seemed to register. Throughout multiple calls, representatives frequently failed to respond to what I had just said. For example, after explaining that I was over 2,000 miles away from the nearest branch and could not appear in person, I was immediately asked whether I could visit a branch anyway. This happened more than once, often within the same conversation. At one point, I asked a representative to repeat a single number back to me ("7") simply to confirm they were listening. They did not, and instead told me I needed to be "nicer." This was after days of being locked out of my own account. There are also long-standing issues with basic account maintenance. I have been trying to update my address since 2021 and have filled out the required forms multiple times. I was told this issue was caused by a "new computer system" implemented on August 4, 2025, which does not explain why the problem predates that system by years. My debit card was shut off while I was out celebrating my wife's birthday, leaving her to cover expenses. I also rely on this card to purchase medication, which made the delay more than an inconvenience. I am not reviewing this lightly. This credit union used to be reliable, but my recent experience shows severe breakdowns in communication, follow-through, and basic customer service. Based on this experience, I cannot recommend banking here and strongly suggest others proceed with caution.

I've been a member for several years I've had 2 car loans and a personal loan which was paid off…read moreearly, I received a delinquent letter for $.02 on the paid off personal loan. Then received another letter that they took the 2 cents out of the account. It cost them $20 for paper, ink, envelopes, and postage just to get 2 cents. I emailed the department with no response and when I called she was rude and when I requested a manager I got the "Oh she's busy and will return your call" will no retuned call. Horrible customer service.

Don't want to go here The manager is a bitch, if you say…read moresomething that her tatted boy toy doesn't like. He crys and tells her a different story that what was really said,and she won't even question him in from of the customer instead she then starts crap, being she is the manager she kicks you out of the bank, you contack supervisor at chase they take your statement and nothing ever happens, you follow up and they say they cant cant tell you their findings,they say they have to keep it internal. So nothing ever gets solved and they wonder why they dont have a good rating plus this is the third time I posted this, they keep deleting my experience Go to the chase off of Herndon and fowler Good employees over there

I had my loan there for my car they wre excellent bank to do busness with I love chase Bank my car…read morepay for thank God but they wre awsome folks

I've been a Chase customer for more than 15 years, through thick and thin…read more.. My wallet, that is! The folks at the counter can always point me in the right direction, and their bankers and managers take care of my every need. Highly recommended, five stars!

I went inside to get cash out and they placed it in an envelope, I was out of town by the time I…read morerealized they shorted me $100 dollars. TRUST THE ATMs INSTEAD OF THE EMPLOYEES

Their costumer service is phenomenal but their opening and closing schedule is out of wack. Before…read moreCOVID, the bank would never open at 9:00am. I would have to wait and the staff would open 10-15 minutes later. Same issue with closing; I would try to get there before 5:00pm and by 4:30pm the bank was already closed. Drive thru is an issue too; there's no staff. One day I waited almost 20 minutes. I left the drive thru and parked, knocked on the door, and then drove again by the drive thru to be helped. Now during COVID times, the bank opens at 10:00 am. Wish they would open a bit earlier. They also closed at 4:00pm now. If you have a deposit, make sure to be there no later than 3:30pm or you may not be able to find them open sometimes.

It says small community bank. It isn't for the community. They only care about their customers if…read morethey have business accounts or alot of money in their accounts. I have banked with them since I moved here in 2008. We'll right before they switched from central valley community bank i had already opened an account at another place where im not treated like a criminal. In December I had been put on disability for 6 months. During those months I had some theft and my account was overdrawn. Instead of calling like they have done in the past... my card was cutt off. I explained I do my banking after hours and needed my card I wanted to fix the theft in my account and the only way for me is through the atm when not on sdi I work night shift, they knew, because of the community feel, right? Wrong! No phone calls, the only communication was by me through the app (again after hours) and the next thing I knew was that they closed my account, wow! Thanks for treating me like I am beneath you. Polasky branch do better,Chris (I think is the management) this isn't for you.. get some people skills.