Excellent service, super friendly. Cleaned and repaired one of my wife's rugs to perfection! Highly…read morerecommend!

Great selection. Great service. Walked in and told the salesperson what size I needed and my color…read morechoices. Less than 5 minutes later I found my dream rug and I have been in love with it ever since! Reasonable prices too! Will definitely go back!

Buyer, beware of GFM's going-out-of-business sale. Purchased a sofa and loveseat to find it at…read moreRooms To Go Outlet for cheaper. Also found many, many, many more items just the same. Disappointed. This makes me wonder if their business practices warrant their closing.

I am sharing this experience as a matter of consumer safety and transparency for anyone considering…read morea significant investment at Georgia Furniture Mart. My current sofa has suffered a complete structural collapse where the main wooden load-bearing rail has detached from the frame, causing the furniture to sink to the floor and requiring a stack of magazines to prevent a total cave-in. This is not an isolated incident of wear and tear, but a recurring manufacturing defect; this specific unit was actually a 2021 replacement for a previous unit that failed due to the exact same frame issues documented in their own technician's notes. The most concerning aspect of this experience is the company's response to a loyal, multi-year customer facing a safety hazard. When I reached out to their service department, I did not ask for a free replacement or a handout; I explicitly requested to pay for a professional repair to be done by their team. Georgia Furniture Mart flatly refused to even send a technician for a fee, stating that because the item is out of its one-year labor window, they will not service it under any circumstances. It is a significant red flag when a retailer sells large-scale furniture that fails structurally in under five years and then refuses to provide any path toward a paid repair or maintenance. For potential shoppers, please be aware that Georgia Furniture Mart's commitment to your purchase appears to end exactly at the 12-month mark, regardless of the severity of the product's failure. While they market "life-improving" furniture, my experience has been one of repeated structural defects and a total lack of corporate accountability. If you expect your furniture to last a reasonable length of time or hope for a company that stands by its craftsmanship through paid service options, I strongly urge you to look elsewhere. A sofa frame should not be propped up by books in less than five years, and a reputable business should not abandon its customers when their products fail.

Not enough people working and the ones that are there are way less than thrilled to be there…read more Expect low stock on things and long lines to check out and at customer service.

What a terrific place. It was well organized, and very well stocked with everything we were looking…read morefor. The people were helpful when we asked. And when we got in line to purchase, the person at the customer service counter waived us over and he checked us out. And the next day when we showed up to pick up a BOPUS, he remembered us. Good parking as well. I was very happy.

Cool selection of rugs at great prices. Many sample rugs from Surya. Easy parking. The gentleman…read moreworking was helpful. You are able to exchange rug within 3 days of purchase.

Currently in here... In this long line with only one cash register open…read more I only keep coming here because of the great prices and cute stuff I'm able to find. Other than that, it's a shit show!

This is literally the worst one i have been to. From the attitude of the workers, balling up my…read moreclothes in a bag. It's ridiculous. Then once you get up to the register no acknowledgment just started throwing clothes into the bag.

This is a really nice furniture store. This seems to be a really popular furniture store because I…read moresee many rappers and celebrities on photos at the store. I'm looking for some really nice furniture and just happened to pass by this store. I didn't know they had a website as well, just in case you don't see what you're looking for. They have a really great sale this week too. Many people were here purchasing bedroom sets and dining tables. I'm looking for a bedroom set, dining set, and living room set. I haven't decided what colors I want to use, but I'm looking toward grey and black. Either way, I'll be back because I think I may purchase my dining room table from here.

Great variety of quality, beautiful, unique furniture!!! We bought a gorgeous dinette set and…read moremirror from this store back in 2020. It's still looks new til this day and we get some great compliments from our guests on how elegant it is !

Andrei Ivanovici is the best!!! We came knowing nothing…read moreabout the cabinet design but he managed to put all our vision together!! He helped us select and create our dream kitchen!!! He was so quick and professional!! A man who really knows his job!! So grateful for you!! We know now where is the perfect place to get cabinets!

We recently hired a contractor to replace our cabinets and once we had these cabinets placed in our…read morehome we realized the quality is lacking and the functionality was limited. They offer only a spice rack pull out. The place has very very very limited selections avail and we have buyers remorse. Staff is nice at the store but there are plenty of other great cabinet makers in the area to choose from.

If you are heading to the Rooms To Go Outlet, prepare yourself for a bit of a "good cop, bad cop"…read moreexperience. There are some genuine gems to be found here, but the process of actually getting your furniture home can be a bit of a headache. Here is the full breakdown of what to expect: ​The Sales Floor & Staff ​First off, the staff is incredibly friendly. Erik, in particular, was a standout--very personable and helpful while navigating the floor. However, you need to go in with your "no" voice ready. The sales approach here is aggressive. While they are polite, they will try to upsell you like crazy. It felt like they wouldn't take "no" for an answer on certain add-ons or higher-priced items. If you have a budget, stick to it firmly, or you might walk out spending twice what you planned. ​New vs. Scratch & Dent ​The inventory is split into two main categories, and the rules for each are very different: ​New Furniture: If you buy something brand new, they offer standard delivery services. ​Scratch and Dent: This is where the "Outlet" deals are, but be warned: you are responsible for the pickup. They will not deliver these items, so make sure you have a truck and some muscle ready. ​The Pickup Process (The "Red Tape" Marathon) ​This is where the experience loses points. There is a serious lack of unity between the front office and the loading dock. Even though you confirm your pickup inside, the communication doesn't seem to travel to the back. ​The Licensing Loop: ​You show your ID and receipt inside to confirm you are there for pickup. ​You drive around to the back loading dock. ​You have to show your license and receipt all over again. It feels redundant and slightly disorganized. Once you've checked in at the back, don't expect to stand around the dock. You are required to go back to your car and wait. They will eventually call your name when your item is ready to be loaded. It's a lot of "wait and see," so don't expect a quick in-and-out if you are doing a self-pickup. ​Final Thoughts ​The prices can be great, and people like Erik make the initial walk-through pleasant. Just be prepared for a high-pressure sales environment and a repetitive, somewhat slow pickup process. ​Tip: Bring your patience and double-check your ID is easily accessible--you're going to need it more than once!

Today, 3/26/2026, had a great experience at Rooms To Go thanks to Jackson Walls! He was friendly,…read moreknowledgeable, and never pushy. He made the whole process easy and stress-free. Highly recommend asking for him!

So I visited this location, I walked around the store 30 minutes before anyone asked if we needed…read morehelp, then the sales person went back upstairs when we said were just looking.."terrible". I was looking to buy a suana and a jacuzzi. When we left there were 3 if not 4 sales members on the upstairs floor. My husband thought because were people of color, that they think were not buying..man what a loss.. I will not return and I'll take my money elsewhere

This store is like Toys R Us (RIP) for adults! Lots of nice stuff for your dream home. On the main…read morelevel there are pool tables & accessories, foosball tables, air hockey tables, shuffle board tables, arcade games. When you go downstairs you'll find jacuzzis, swim spas, home theater seating & more. They also have financing options. The employee working came and asked us if we needed help with anything but we were just looking around. I hate when sales people are on top of you, pressuring you to buy something so it was nice to have our space and know that if we needed help they were available. The store isn't open very late so you'd have to go daytime. I believe they normally close around 5 or 6 pm. Great store!