Well of course I had to be struck with a terrible cold during the holidays this year. This cold…read moreseriously lingered, and lingered, and lingered! I thought it was turning into an ear infection or sinus infection so I had to find an urgent care ASAP since it happened to be January 2nd and everything was closed in observance of New Year's Day. I called to confirm this place was an urgent care and that they were open. The woman was polite on the phone and told me they were open and they weren't busy at all at the moment. So I zipped over and she was right, no one was in the waiting room. Just me myself and I. They work on a walk-in basis FYI. I was seen within 2-3 minutes of checking in. The doctor came to my exam room within a couple minutes of my vitals and info being taken. Dr. Hornung was who saw me and he was professional and nice. I was in and out of here in 20 minutes but they didn't rush me at all. It was spectacular service for someone who had no energy from being sick. This place is located at the corner of Eola/New York St. They are right next to Paulie's Bar & Grill and there is a subway right there too. The whole office and waiting area was super clean and tidy. If I need an urgent care again this will be the first place I think of. Definitely recommend. If you're reading this, I hope you feel better soon!

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Leaving this review specifically for Shannon the APN - she did an incredible job of being thorough…read morewith me and taking my symptoms seriously, I've had horrible experiences with minute clinics multiple times in the past but it was refreshing to be treated by someone who actually cares about what they're doing. The waiting area was a bit grungy and desperately needed a sweep and a mop but will come back anytime I'm in quick need of medical care and hope that Shannon is working that day.

My first experience here and my last. If you're a truck driver who is considering a DOT physical at…read moreMinute Clinic...do yourself a huge favor and go elsewhere!! Julie V. who was the nurse on staff is insufficiently trained and cost me to lose time at work. She is a disgrace to the medical profession.

So I went in, did all the tests... everything came back "normal." And apparently that means I'm…read morefine? Interesting. Meanwhile, I'm still having very real symptoms that somehow just don't count because they don't fit neatly into a box. The doctor had zero answers, zero direction, and basically sent me on my way like "¯_(ツ)_/¯". How is it 2026 and "we don't know" is still the grand plan? My symptoms are valid, and brushing them off is not acceptable. Do better.

It took us 1 HOUR to get into the room where the doctor sees us BUT IT GETS BETTER we waited for 30…read moremin for the doctor to even come into the room. It was dirty in the WHOLE Office. It was little and guys just go to duly.

I love advocate health. They are very good doctors and really care about their patience.read more

All of my doctors refer me to Urgent care, rarely I direct myself there. Doctors and nurses are…read moreall wonderful

STAY AWAY! This company has tried to charge me for services that were covered by my insurance…read morecompany, no manager is ever avabiable to talk to. I have sent copies of my insurance payment and yet they say I owe the money! WELLNOW is committing INSURANCE FRAUD by taking payment from the insurance, and then bulling the patient to pay as well!

Extremely long wait times. I came for a followup appointment, still had to wait in line even though…read moreI was scheduled. 40 minutes and they only took 1 person. Rescheduled for another day and I ended up waiting an hour in the waiting room and another hour sitting in my room waiting for the doctor to come. Ridiculous understaffing, shame on the management

Great and promt service had all my info didnt need to explain anything and they got right to the…read morecause of my illness

I highly recommend Dermatologist Dr Arjun Dayal y his staff at Rush-Copley in Aurora. The Dr &…read morehis staff were a great team, professional & friendly. They explained the procedure very well y answered all my questions.

The emergency dept is a joke. I was taken by ambulance wiith very high blood pressure and I was…read morehaving severe tremors. when they tool me back for vidals the nurse who called me didn't even go to roll me in. I guess you expected me to do it by myself. Then she asked me what my problem was told her I had problems with anxiety, but this was not anxiety because I was seeing an d for abnormal test results, at that point the person that brought me in was trying to explain to her what was going on, and ignored her and started talking to the other and didn't even pay attention to what was said. they took me back to the waiting room, and I waited for 5 hours. when I asked how long it would be, she said it would be 6 1/2 hours more. There was some people there, but there were them that like they were just falling asleep. In the meantime I'm over here having tremors and wondering what the heck is going on with me once the subsided I decided to leave I wasn't gonna wait 6 1/2 hours. Nurses were not paying attention people that were there. People were sitting there for hours and hours on end people were leaving because they were upset. This is the worst place ever for ER. I do love their. Department but the ER sucks.

I've seen Dr. Gaonkar for many years at this location and find him to be a great primary care…read moredoctor: willing to spend time talking to you, thorough and caring. But geez, some of the staff may need a refresher in customer service skills. I called the other day (to see whether I should go to the hospital for an issue, and if so to get a referral for it). Explained my situation to a nurse who said, "Well, if you're really dying you can go to the hospital" in a rather accusatory tone. (Really, that's the way you talk to a patient in pain?) When I explained a few more things she said, "Oh, that's even worse." (Gosh, that's not a scary thing to hear or anything.) At the end of the conversation when I said "Thank you" she just hung up. :/ So I've had good experiences with the doctors here, but at least one nurse could spruce up her bedside manner. :(

Worst ever! When you're checking in and trying to explain your situation, everybody in the whole…read morefreaking waiting room can hear everything you say - whatever happened to HIPAA? There's a big giant open check in desk and waiting room. The check-in has a bunch of ladies sitting at a desk all wide open. One lady was telling a patient you need to make payment, it's asking for you to pay. It's in collection-loud enough for all to hear! Everyone can hear everything the receptionists are saying. It's terrible. Why don't they have dividers at a desk where you can sit down and talk privately to the receptionist instead of a big open room where you can hear everything? I think you could probably be having a heart attack and nobody would do anything. I'm going to have to find a new practice. Small one, not this corporate type healthcare.

Dr. Harding is a life saver (literally)!! This is the doctor that spends the extra time with you to…read morego over every little detail of whatever illness you're dealing with. She is beyond educated with a network of resources. I truly don't know where my family would be without this woman. If you have had chronic illness this is the Doctor Who will find you the correct diagnosis.

Can I give more than 5 stars? I'm serious!…read more Dr. Harding is amazing. In my 40+ years alive and going to Doctors, I've never been to anyone like Dr. Harding. Usually I avoid the Dr., but I am happy to go see her. To start, she is like Dr. House, from that old TV show. She walked in and seemed to already know what was going on from me....and not from my chart. She is very intelligent and knowledgeable about anything Biology, and does a lot more than Western Medicine. Here's what you want to know. The minute I left I was thinking of all my friends and family that I want to have see Dr. Harding. She spends a lot of time with you to discover everything bothering you. When she is done, she will have many recommendations for you. It may be vitamin and health related, and not just a prescription. Note: plan on going on a day when you have plenty of time. I was with her over 3 hours. If you can't wait that long, take the day off. If that doesn't work, you can go to another Dr that will have you in and out in minutes, along with a new prescription.