I called Michael Sheridan from Chicago on behalf of my parents, who were looking to sell off some stocks but were unsure about the process. The office manager took a lot of time explaining everything for me so that I could relay it back to them. I also did some background research, which is easy enough with the internet, to make sure the people in this office are qualified. With close to 30 years of experience, I felt good about sending my parents there.
Despite my advice of making an appointment ahead of time, my parents drove out there and basically called when they got to the office doorstep. Despite this, Michael was extremely welcoming and offered to take care of them on the spot. Again, very friendly and thorough in terms of making sure that my parents understood the process and were satisfied with the service.
With all of the online trading services, it has become increasingly harder to find good service at a brick and mortar facility. Thank you to Michael and Paola for a pleasant experience. read more