I have previously contacted insurance companies and never received a response. Galax insurance has…read morea quick and helpful receptionist. I was impressed by Rickey Stone's knowledge of health insurance options. He was extremely patient, professional, and provided thorough explanations of available plans. I highly recommend Galax Insurance.

From the owner: Galax, VA:Our agency was founded in 1955 by Peyton Hanks under the name Hanks Insurance Agency…read more Under his ownership, and the later ownership by Elwood and Shirley Alderman, the agency grew to become one of Galax's premier independent agencies.

I had the pleasure of communicating with Susan via phone to assist me with an urgent matter. Susan…read morewas not only pleasant she was professional informative understanding of my situation. Susan got the job done expeditiously. Because of Susan, I will always be a Galax insurance customer. Thank you, Susan. Sheila G

From the owner: We represent multiple insurance companies in order to provide the best coverage for you at the best…read moreprice available. We also provide immediate coverage whether you are in the office or applying over the phone. Coverages include insurance for Auto, Truck, Motorcycle, Home, Mobile Home,Flood, Small Business, Commercial, Life & Health. Safe driver discounts available & special insurance for situations that include Accidents, DUIs, SR22s, & FR44s.

If y'all are thinking about switching or adding ANY kind of insurance, please give the ladies at…read morePaisley Insurance (Oldtown St. in Galax) a call. I can't express how incredibly helpful, kind, patient, efficient, and competent they've all been. Angel lived up to her name last week and Sharon saved me this morning. Diane and her team have been an absolute blessing many times over the years. I regret not switching all my policies to them sooner. At this point, I've done business with them for around five years and every interaction has been a positive one, no matter how complicated I make it for them. I always feel like they've gone above and beyond to get me the best rates, coverage, and important information that many agents just overlook or won't take the time to explain. They truly make you feel prioritized and cared for.

would not pay clams you lied above damage and could easily been seen damage was as I said from…read morewater also tried to cancel because of my boxer dog saying was pit bull was a counter for 12 years person Jared Bowers called me a liar was a mall claim after was raised from 500 to a 1000 Mr bowers gave name for calamity as nothing could be done! I am 72 years old felt that I was treated unprofessionally and unfairly on fairy small claim of around 399 to 400 only also add 5 cars with them that are insured.

Homeowner's insurance. So we can rest easy in the event something happens to our house. Well, that…read morepeace of mind goes out the door when dealing with GSW insurance. At this point in time we are still waiting on a claim to fix our fireplace chimney's. We had to call Sharee multiple times to get the claim actually filed. Annoying. Then we get calls from David Wilson, hounding my wife with questions that are all answered in the report from the Chimney Sweep experts. My wife was talked down to by David, to the point where I had to step in and call him myself. After hearing him talk for way too long about his 35 years of experience, he offered absolutely no help and no insight into how to get our claim resolved and move forward. He (they) needed proof of when the fire occurred in our chimney. All the information was presented to them by a fantastic Chimney Sweep company that is trying to help us, but somehow that was not sufficient for these people to the point where they said they need PROOF of WHEN the fire occurred. Tell me how that is possible. They couldn't when I asked. They offered to cover 1 of the 2 chimney repairs, but that is not sufficient for us. I will update this review with anything that happens after this post, but we will definitely be filing some complaints with the BBB as well as leaving reviews such as these wherever I can. I hope that no one else has to be treated and talked to like we were, and I hope no one else has to depend on this insurance company to get a fireplace repaired when they are dependent on that heat to make themselves and their young children in their house. I am disgusted with these people and their "business model", as they make it VERY plain to see that YOU are lying. Whoever you are, trying to file a claim with GCW, YOU are the one lying. Even if you aren't.