I had the pleasure of communicating with Susan via phone to assist me with an urgent matter. Susan…read morewas not only pleasant she was professional informative understanding of my situation. Susan got the job done expeditiously. Because of Susan, I will always be a Galax insurance customer. Thank you, Susan. Sheila G

From the owner: We represent multiple insurance companies in order to provide the best coverage for you at the best…read moreprice available. We also provide immediate coverage whether you are in the office or applying over the phone. Coverages include insurance for Auto, Truck, Motorcycle, Home, Mobile Home,Flood, Small Business, Commercial, Life & Health. Safe driver discounts available & special insurance for situations that include Accidents, DUIs, SR22s, & FR44s.

Fortress goes out of their way to find you the best rates and it helps that they're an independent…read moreinsurance provider (so they're not tied to any one company). All of their rates are competitive and they've been our provider for a long time while we resided in the Triad area. If you're seeking an independent agent, definitely look into this group.

I highly recommend Fortress Insurance Group. I have been with them for years. No other insurance…read moregroup has gotten me the coverage I needed at a better rate. And best of all, they contact me when they find a better deal at renewal time and offer to switch me to the new provider. They make sure the coverage is the same or better. You get personalized service from Corbin and Cathy.

We have had Erie Insurance for more than 40 years with a minimal number of claims. Recently we had…read morea claim for our roof. The adjuster said that according to our policy the front qualified for replacement but the back did not. Then he said "Oh I see you have a rider; therefore, we will have to send someone out to take a shingle off the roof and we will send it off. If it has been discontinued then your rider will kick in and the entire roof will be replaced". When the report came back the shingle had been discontinued. The adjuster walked it back and said "but there were comparable shingles available therefore they still would not cover the back". Mr Wyatt called us and told us we should call the Presidents hot line. While he did call the adjuster he didnt take it any further. If this had been Randy Wright he would have called the President and said "these people have been customers for more than 40 years, are we really going to lose them over $4000." And he would have done everything he could have to hold that adjuster accountable for what he told us. Just saying I believe you is not enough. We are truly disappointed in our agent.

The crew at Wyatt Insurance made everything so easy! All of my insurance premiums went down and our…read morecoverage was even better. I recently had to move to Nevada, and I was forced to switch which was a big bummer, because these guys are the best!

This has been the best agency I have ever worked with. Very thorough and thankfully patient with us…read moreof a low insurance IQ. Cecilia has been our Agent for some time now and she is top notch! You will not be disappointed in the service this team provides....A+

Best customer service ever! Heather Scott is amazing. She was recommended to me by a family…read moremember and within just two phone calls, she had managed to save my spouse and I more than $1,300 per year on our auto insurance! In fact, I sent her an email asking her if the quote was correct because it was more than half less than what we were currently paying for the same coverage! Shocking (I know)! Anyway, this was a bundle deal because the same company she found for us also provided a more broad policy for our homeowners with additional coverage as well as an umbrella policy! All in all, we couldn't be more pleased! I highly recommend Alliance Insurance Services, LLC! Be sure to ask for Heather Scott! She's amazing!

She is the worst. Claims she left messages which are lies and blames you!! Takes days to get…read moreanswers. She is busy making her businesses successful you will come last!

Company seems to have your best interest at heart. My husband needed a great coverage to fit his…read moremedical history for some medical issues and the agent ; Mr. Gladden was sincerely helpful! I am going to be on Medicare soon and feel the good advice that was given on coverage will also meet my needs and that's why it's so important to connect with someone who can give good coverage advise! Thank you Mr. Gladden for helping my husband meet his insurance needs. I am sure many others appreciate it as well. I worked with Wake Forest Baptist Healthcare at the time my husband needed to go on Medicare and Mr. Gladden was at the Healthcare facility which made setting up a good insurance profile at the time! Thanks again for such an outstanding job!

So polite and friendly and EASY! Best insurance experience I've ever had. They are affordable and…read morevery high quality insurance! They will call you on your birthday to wish you happy birthday too !

Best insurance agency around! They are always kind and very helpful! I know my family is in good…read morehands with this office.

She is always quick, kind and I am glad she is my agent. I hate talking on the phone in my everyday…read morelife. However, I like talking to her.

Both of the Jennifer's are so welcoming an take care of your needs for insurance. Very pleasant to…read morework with.

I have previously contacted insurance companies and never received a response. Galax insurance has…read morea quick and helpful receptionist. I was impressed by Rickey Stone's knowledge of health insurance options. He was extremely patient, professional, and provided thorough explanations of available plans. I highly recommend Galax Insurance.

From the owner: Galax, VA:Our agency was founded in 1955 by Peyton Hanks under the name Hanks Insurance Agency…read more Under his ownership, and the later ownership by Elwood and Shirley Alderman, the agency grew to become one of Galax's premier independent agencies.