Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

Rob goes above and beyond to help his clients. He is responsive, thorough and assists more than any…read moreother agent I have dealt with. Homeowners insurance is not easy to navigate in this fire zone zone, but Rob persists while other agents give up or don't even respond. Very grateful for his level of knowledge and professionalism!

Chris mislead us after 42 years. Disingenuous. Saved himself and mushed us. Made assurances of…read morecoverage after Farmers cancelled all fire insurance and failed to come through with the fair plan and left us vulnerable.

Who loves paying homeowners insurance? Not me!! Well, until your home burns down, then it doesn't…read moreseem all that bad. My home did not burn down, but those who had Farmers Insurance were treated well. Part of the experience of processing the claim is to collect on your personal possessions. Most all of the other insurance companies require a detailed inventory plus documentation of the expensive items for you to get paid on your claim. Farmers put out 100% of the claim for the Sonoma County fire victims! Imagine the worst case of an 80 year old couple who doesn't have records of everything, doesn't have appraisals of the most valued items, doesn't know how to use a spreadsheet and are in early years of senility - they have to deal with writing a detailed list of every item they own. Makes a good case for having Farmers Insurance doesn't it? Christopher has been good about annually calling me to make sure my policy is up to date. At first, I was annoyed thinking, "He wants to sell me more insurance." - actually he's making certain that I don't get caught with my pants down as many homeowners did when the Tubbs fire came through. Farmers has a great website and recently deployed 5 star app for your phone to check up on the insurance. I can find out the status of my policies in 2 minutes with the app on my phone. Outstanding! Love the auto-pay with my credit card. Had the 1 star reviewer used his credit card, he would never had had the problem of Farmers not getting their premium fees. (I also like getting the "cash back" feature on my credit card - which is not at all "insignificant".) Who hates paying the insurance premiums? Not me.

This is the best Insurance agency in Sonoma county. They have always been extremely professional…read moreand helpful. Every time I go in, it is like talking to family. The office is a renovated house, very Sebastopol-ish. If you need a quote, and want great customer service this is the the place for you...Ask for Faith, she is very helpful, has great follow thru and she is very pretty to boot!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Our family has worked closely with Allstate for years to help people with their insurance needs - from homes to auto to boats and more. Our quality, service-oriented agency is not only owned and operated by a family, customers tell us we make them feel like family too.

I've been a client since 2017 and highly recommend chris malloy and new redwood insurance. I have…read moreauto and renters insurance and have always had a pleasant experience and chris always has my best interests at heart.

I did not end up signing up with Chris. I had issues with my…read moreother insurance company to be un named. Chris was so prompt & present with me while I was dealing with issues with my new car & old insurance company. Not many people have his work ethic and customer services skills. He is easy to work with. I highly recommend him.

When I decided to take a much needed sabbatical from nursing, Renee assisted me with navigating…read moreCovered CA for appropriate medical insurance coverage at the start of my sabbatical, and again at open enrollment this month. She is knowledgeable, experienced, kind, and professional.

Renee has been so helpful in getting my Medicare advantage plan in place. Gave me information…read moreregarding options and coverage that made it possible for me to make an educated choice for my health insurance plan!!

I had Paul review my insurance needs just a few months ago and I was pleasantly surprised by his…read moreexcellent service and helpful demeanor. Nobody enjoys dealing with insurance, but Paul made it quick and convenient. I'm confident I have all the bases covered!

I highly recommend Paul for all of your insurance needs.I've been a client of his for a few years…read morenow and he has always been awesome!

very happy with the service i have been receiving from their new sebastopol office. Kendra…read moreespecially assisted in clearly presenting coverage options for additional coverage including earthquake for renters. do miss the staff from Mark Fink who managed that office for many years. But happy they found a replacement that i have confidence in

I highly recommend Eddie and his staff. They're efficient, knowledgeable, and always have a great…read moreattitude with their customers no matter the situation. They will work you and your budget, you just have to call and ask questions. I've been with them for a while now and there has never been an issue. I recommend Eddie and his staff to everyone!!!!

Beware of State Farm. I am a landlady and had tenants that could not live in my unit because of a…read morewater leak that flooded the unit. They contacted this office and were told to make a hotel reservation that they would be covered for lodging which they did. The next day, their claim was denied. I am an additional insured on their policy. The brochure I got states that if the unit becomes "uninhabitable" that State Farm would pay for lodging. They were denied because the company said since none of their personal property was damaged, they were not covered. State Farm sent an adjuster out to look over the situation. He took pictures. Again they were denied even though anyone could see they could not live there. I found another place for them to stay. If they would have stayed at a hotel, I would have had to pay for them to stay there. I have Farmer's Insurance and they were great.

Been covered by Mark Fink State Farm for over 10 years and have had nothing but positive and clear…read moresupport from the team. Very easy and reliable.

re: Health Insurance. They spent lots of time emailing back and forth, but gave me faulty or…read moreincomplete information at the start. I waited 6 weeks while I filed for an LLC only to be told by them that they didn't need it. They asked for the same documents repeatedly. They had me fill out all the forms without really knowing if I would qualify. This they should know, after 20 years in business! There is more....

From the owner: Benefits Analysis: -Ongoing market evaluations to remain…read morecurrent with evolving market/product trends -Continual legislative and compliance monitoring -Eligible Employee education through on-site employee meetings and support -Quarterly outreach calls to our clients -Eligible Employee claims, and benefit assistance and provider access support -Employee doctor access issues Administration: -Monthly consolidated billing -Annual audits -Further administrative services available - ask us -Coverages and Products: -Medical Plans - Individual and Group -Dental and Vision Care -Medicare -Life and Disability Insurance - Individual and Group -Long Term Care (LTC) Associate services: -Worker's Compensation -Liability, all forms -Fire and Allied Lines