I've been a client since 2017 and highly recommend chris malloy and new redwood insurance. I have…read moreauto and renters insurance and have always had a pleasant experience and chris always has my best interests at heart.

I did not end up signing up with Chris. I had issues with my…read moreother insurance company to be un named. Chris was so prompt & present with me while I was dealing with issues with my new car & old insurance company. Not many people have his work ethic and customer services skills. He is easy to work with. I highly recommend him.

Chris mislead us after 42 years. Disingenuous. Saved himself and mushed us. Made assurances of…read morecoverage after Farmers cancelled all fire insurance and failed to come through with the fair plan and left us vulnerable.

Who loves paying homeowners insurance? Not me!! Well, until your home burns down, then it doesn't…read moreseem all that bad. My home did not burn down, but those who had Farmers Insurance were treated well. Part of the experience of processing the claim is to collect on your personal possessions. Most all of the other insurance companies require a detailed inventory plus documentation of the expensive items for you to get paid on your claim. Farmers put out 100% of the claim for the Sonoma County fire victims! Imagine the worst case of an 80 year old couple who doesn't have records of everything, doesn't have appraisals of the most valued items, doesn't know how to use a spreadsheet and are in early years of senility - they have to deal with writing a detailed list of every item they own. Makes a good case for having Farmers Insurance doesn't it? Christopher has been good about annually calling me to make sure my policy is up to date. At first, I was annoyed thinking, "He wants to sell me more insurance." - actually he's making certain that I don't get caught with my pants down as many homeowners did when the Tubbs fire came through. Farmers has a great website and recently deployed 5 star app for your phone to check up on the insurance. I can find out the status of my policies in 2 minutes with the app on my phone. Outstanding! Love the auto-pay with my credit card. Had the 1 star reviewer used his credit card, he would never had had the problem of Farmers not getting their premium fees. (I also like getting the "cash back" feature on my credit card - which is not at all "insignificant".) Who hates paying the insurance premiums? Not me.

Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

Rob goes above and beyond to help his clients. He is responsive, thorough and assists more than any…read moreother agent I have dealt with. Homeowners insurance is not easy to navigate in this fire zone zone, but Rob persists while other agents give up or don't even respond. Very grateful for his level of knowledge and professionalism!

Emma and Melissa helped me with my Medicare Supplement Plan. They are professional and…read moreknowledgeable. They are both great to work with.

Where do I even begin! Lily Kaechele was absolutely…read moreamazing. I've been trying to deal with insurance for almost a year trying to get my kids covered and almost gave up. Lily went above and beyond and got my kid's insurance fixed within two days. She found out what the issue was and made this situation a breeze. We'll definitely continue doing business here. I highly recommend her !

A friend of mine raved about Bill Hannant and how he helped him figure out the maze of Covered…read moreCalifornia Health Insurance. I tend to want to do everything myself, but I am so glad that I engaged Bill's assistance. He helped me choose the best plan for our family of 2 at a price beyond affordable. I would never had found this option without Bill's help. I HIGHLY recommend Hannant Insurance.

Bill has been a great help over the years, throughout many life changes -- marriage, children, etc…read more-- that have affected our needs are required re-assessing our coverage. He has been a tireless, patient, and tactful advocate all along. Very highly recommended!

Outstanding customer service from both Jan and Martina. They follow up to make sure I have the…read moreright coverage and are always available for questions. Best agents ever!

Have been with Loewen Insurance Services for YEARS! Any…read morequestion is met with a complete answer and always with a smile. We have all of our home/car policies with them and highly recommend them

Purchased an insurance policy from them, after I went home and looked at the policy, I decided it…read morewas not what I thought it was. I called and cancelled the policy, 1 hour after I left the office. They had already processed my check! Now I am waiting for a refund, $4000, and its going on 4 days? Very hard to contact Robert, not happy with any of this process!

If you're looking for poor service, rude attitudes, and zero accountability, this is the place…read more Once they've got your money, don't expect help with anything. I've had insurance for over 20 years and have never dealt with anything like this. I gave this company a shot, and it's been nothing but stress ever since. They lost all my info and won't bother contacting IT to fix it. The lack of professionalism and the way the staff act like victims instead of taking responsibility is honestly shocking--especially for a company this big. It's been over a week, and I'm still waiting to hear back from Robert or Leslie. Just a heads-up to anyone thinking about using them--proceed with caution.

Rabbit out of hat! It took longer than we expected but we are very appreciative of all the handwork…read moreAntonio put into costing and securing our insurance. We will be expanding our relationship with him to provide more of his services for our families needs

From the owner: CA Lic. #0E81195…read more COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees, Farmers agents are available online or via phone.