Long story short - family emergency and I was out of work for 4.5 months to be hospital bed side…read morewith my son, which during that time my husband was let go of his job. I went to apply for a hardship on a couple loans in my name - towards the end I was informed that due to the fact my husband is on my auto loan, his credit card will be revoked. I said no, I will not go through with the hardship if that happens. 2 months later - NO hardship BUT my husbands card is revoked. I'm livid!!! So is my husband!! Now I'm being told that because I STARTED the process it automatically gets revoked. That was not mentioned until it was too late apparently!! My husband is SOOO ready to switch banks.

While most strong banks are paying 5.15% money markers and strong Southern credit unions are paying…read more9 month cds at 5.75% to 6.25%, Coasthills offers you 2%? Is that because they loaned money at 3% for years like the banks that failed? The Credit Union use to pay the highest, now they suck.

I started with the bank five years ago when I first moved to Nipomo. The banker spent over an hour…read morewith me setting up my accounts. Over the past five years I have in and out of the bank many times. Every time I havde encountered friendly, efficient and profesional emmployees.

Horrible! Worst banking customer service ever...rude, no idea how to talk to customers. Phone…read morecustomer service; nasty! They call themselves a "community" bank, well maybe they should hire people who know how to treat customers. If they don't like you or how you talk or what you ask them in the way of questions, they'll just hang up on you. Can't believe their customer service people actually get paid to be so uneducated!

Sherri, Great…read morereview!. I joined them in Santa Maria when it was Heritage Oaks Bank. I was looking for a local bank to support so I opened a business account with them. They were really GREAT, so I opened additional accounts. Then came Pacific..... Customer service went on the decline. I have since moved all but one account to other banks. My reason for moving was I needed to open a trust account some time back. Not my 1st rodeo on Trust accounts. The rep couldn't help me, so the manager was called over. WOW. Rude, disrespectful and only wanted to belittle and debate. I got up while I was being badgered, walked out, went across the street to Rabo Bank Where I have several accounts. 30 minutes later at Rabo had the trust account set up and the rep knew exactly how to do it.. THANK YOU RABO BANK

Love this bank and I now have switched all my accounts here. The tellers and management are all…read morehappy and helpful, they make you feel valued. I Highly recommend Pacific Premier Bank

The staff is always very helpful and friendly. Frances is…read moremy favorite She is consistently upbeat and very professional.

This bank is amazing. Everybody is so friendly and very helpful. I recommend this Bank.read more

Bryan Crawford really helped me out. Without divulging too much information, I wanted to setup a…read moremonthly allowance for my wife and myself. Previously, this was sent by check. The Nipomo Post Office is very good at misdelivered mail. Bryan set ip a system whereby a monthly check would be automatically deposited into my bank account thereby eliminating the mail entirely.

I've dealt with a lot of companies over the years, but Schwab Retirement Services easily wins the…read moreprize for worst customer service--and not just once. It's been consistently terrible for years. When we submit instructions for them to execute--basic tasks they're paid to handle--two out of three times, they either ignore them entirely or send a vague, anonymous letter a week later telling us to call them. But here's the kicker: the so-called pension plan "customer service" reps don't even have a direct number. You're forced to call the general support line, waste their time, and then get transferred to the retirement department... who never pick up the phone. We eventually had to start including threats in our instructions just to get a response. It wasn't until we escalated to their ombudsman that they finally did what they were supposed to do in the first place. Most recently, a former employee tried to roll over their 401(k)--a straightforward process. Schwab screwed it up three separate times, mailing checks with the wrong name on them. This is after giving them written instructions, plus wasting an hour on the phone telling them exactly what to do. They've never fixed their broken systems, and it's painfully obvious they do not care about their customers, their responsibilities, or basic accountability.

I needed to make some changes to my auto insurance. I decided to come and meet with Michelle…read morebecause my current agent was so far away for that one on one service. Michelle was very helpful and made the changes to to policy feel effortless. I highly recommend her services. Thanks again Michelle.

Does not respond to client in a timely manner. Mix up with addresses two years after I moved. Agent…read moreblames corporate headquarters when she is my liaison to them. I have been with Allstate (a different agent) since 1998. Michelle was gifted my account when the former agent left Allstate .The service went downhill when she took over. I do not recommend if you want personalized local service and quick response to any questions or issues with any policies. She has a lack of customer service and loves to point fingers when it is the local agency's responsibility.

Call my old agent yesterday to get new motorcycle insurance... no response. Called Antonio's office…read morethis morning and someone actually answered the phone and was so nice. Changing agent to Antonio. I've been a State Farm customer for 37 years.

Very Nice and helpful got excellent quote. Very professional, and Curtious, I recommend 100%read more

I am leaving the area and have been using Allstate for homeowners and auto insurance for a couple…read moreyears after having worked with other insurance companies with unsatisfactory experiences. I found Mary and her staff to be very easy to work and helpful whenever I would call for questions, and it was a pleasure when she called just to see how things were going. I did let her know I was leaving for Idaho and she got me connected directly one of the Idaho agents for homeowners and auto. The agent contacted me and it was a seamless experience getting all lined up before get to Idaho especially when I have had so many other details to focus on. I will miss working with Mary!

I have been working with Mary's Allstate location for 25+ years, back to when Matt Rice managed the…read moreoffice. I was worried when I heard Matt was retiring because he always took such good care of me. However, that worry turned out to be for naught. Mary and her team have not missed a beat! In fact, they have worked to secure me the necessary coverage needed to protect me as my life evolves. Thanks for doing such s great job! Robert