Love this place! Everyone is very friendly. The dentist has always been my favorite doctor to go…read moreto, and this office has an amazing staff making an even better experience. Update - very difficult to schedule with some of the dentists. They only have one dentist who does invisalign and she's only available on Mondays and some Wednesdays so it's quite difficult to schedule in with her. Most of the women are very nice and all of the techs are super sweet.

Horrible service, and I was a customer for years but after my last experience will never return. I…read morecalled and emailed asking Dr. Frazier to contact me about the experience and nothing.

Thank goodness for this dental office here! Dr. Zeno, Angel and Henry really are wonderful. I am…read morealways grateful to get my teeth cleaned here. I never wait long and everyone here makes me feel welcome. I love that this is such a small office. It's cozy and perhaps a little on the tiny side. But they are gentle and efficient here, so for me that's a big difference from going to Aspen. I'm so glad I found this place after such awful experiences with Aspen! I'm almost looking forward to my next cleaning!

Best dentist and even better person! His bedside manner is un-measurable. We switched to him from…read morea larger dentist office that we never saw the same person twice. You cannot beat his front office manager Angel who knows us by name from the first visit and she makes the office feel welcoming and that each patient is important. They are understanding for those that have a fear of the dentist also!!!!

The front desk woman was truly atrocious on the phone. I called to follow up on an appointment I…read morescheduled a week ago, only for her to cut me off mid-sentence with, "That you didn't show up for." Excuse me? I explained I submitted my documentation but never received any kind of confirmation. She claimed calling me once counted as confirmation. I told her, I never got a call. No voicemail, no text, no email. Nothing. Then she hit me with this dramatic little monologue about how "from the bottom of her heart," she's so busy managing her call list and if she had known I wasn't coming, she would've given the spot to someone else on the waitlist. Girl, please. This entire exchange is the perfect example of why we're packing up and heading back to Michigan. In Michigan, they actually confirm your appointment, text, call, email, smoke signal, whatever it takes. If I had gotten a confirmation, I would've been there. I don't miss appointments. And to that front desk woman: If you're reading this, your tone was unacceptable and wildly unprofessional. I genuinely hope you wake up with a mild but persistent inconvenience every single day. Nothing painful, just enough to keep you humble.

I called in to Larchmont Dental to look into becoming a new client. I read great reviews and…read morebecame excited because of how great they sounded on paper. However, upon calling the receptionist, I was greeted with sarcasm and hurried responses. I felt like I was being talked down to. At the end of the conversation, I asked if they give tours of their facility. She responded by saying sarcastically, "What, do you want to watch the dentist give a dental exam?" Or something to that effect. I was shocked and embarrassed by her response. I'll keep looking for a new practice.

Great Dentist and staff needed wisdom teeth removed He was great no pain at all. They seem to care…read moreabout you. The Dr is straight forward and explains your opinions .

Front desk service is awful. They are so overbooked that getting an appointment is an anomaly. An…read moreappointment was made but not honored. I took off work for an appointment I made and found out that the appointment was not made and that they couldn't get me in.

Dental office visit went great. Chesapeake Bay Dental in Norfolk has a great staff. very friendly,…read morenot impatient, and the dentist was very sincere. No corporate pushy attitude like Dr. Folicks office in Norfolk they're told me I had 12 implant infections and I had to go spend money out of pocket to get another opinion. no infections. they were very caring. also it's such a beautiful dental office I never saw anything like it and I'm from New York originally. It was very pretty. I would suggest​

From the owner: At Chesapeake Bay Dental, located at 900 W Little Creek Rd, Norfolk, VA 23505, we are dedicated to…read moreproviding exceptional dental care for you and your family. Our experienced team offers a comprehensive range of services, including dental crowns, fillings, implants, teeth cleaning, and whitening. We utilize the latest technology in a comfortable, state-of-the-art environment to ensure optimal oral health. With a patient-centered approach, we tailor treatments to meet individual needs, fostering a welcoming atmosphere for patients of all ages. Trust Chesapeake Bay Dental to be your partner in achieving a healthy, confident smile.

My visit never happened due to the fact That I did'nt call them back to verify my Insurance when…read morethe operations Manager thought I should have. My appointment was on a Tuesday I called to give my information on Monday at 1:35 and was told the the operations manger cancelled my appointment because my insurance needed to be verified before my appoint. Monday is before Tuesday last I checked I know that The insurance can be verified in minutes. So my questions was when was I suppose to verify "When she wanted me to? I work the same hours that they open and cant jump on the phone when she needs information being I think that my information is private and work in an office environment. When I made this appointment I told them the problem I was having and that it was painful so to cancel and not give me adequate amount of time to call in a day before seems to show a lack of compassion for potential clients. I think that this office needs to give a specific time that you NEED to call back before they cancel your appointment without communicating this to you, if I hadn't called I would have taken off just to get there and the appointment would have been canceled. Waste of my time and loose money. Mind you I took this date off so that I could make the appointment and be on time. If a medical office have this kind of rules I think that they should notify you when you make the appointment. I spoke to this location twice and was never told that they had to verify my insurance more than 24hrs. before the appointment each time I told them I would call them back when I could talk, I think a day before is adequate amount of time to verify insurance if not they may need to check their practices. So to the operations Manager find some compassion and understanding for the working people that can't talk on their personal phones while they are at work as I am assure that many of us can't get on the phone when we want to at work to discuss personal affairs. Don't forget that once upon a time you were where we are at. Compassion and consideration is important when working with the public and it's free. After reading other reviews I can see that there needs to be a shake up at this location. remember what goes around always come back around. STAY AWAY FROM THIS LOCATION.

Used to be great. Not anymore. They have to many patients so being appointments is hard. Also…read morestaff is very slow and not attentive or respectful of patients tone. There seems a general disinterest in customer service. Ask this came about when the dentists who the practice is named after, sold the biz to a big corp that is money focused and time limited. Looking for new sheet 22 years of coming here

Love this Dentist! I have been coming here for over ten years (since before it was The Dental…read moreStudio). Dr. Kent is kind, funny, and caring. Mario, the dental tech, is fantastic! I have had everything from a cleaning to a root canal at this office, and you are always treated with care. It is a small office, but I like that. You get a more personal touch. I also have a family member who comes here and fears dentists. They treated them with care and kindness, and now they are able to go more regularly despite their fear. If you live near Ocean View in Norfolk, give them a try!

For years, I've been driving 5 hours for my dental visits due to EXTREME fear of dentists. All work…read moreover the past few years, outside of cleanings, was done under sedation. So, I get it. A little over a year or 2 ago, I let Dr. Kent check me out for an abscessed tooth & he was great. He was gentle and explained everything. He answered all of my questions and my hippie-esque concerns. And, most importantly, he didn't hurt me. I don't have a ton of experience with him, but so far so good.

This dentist is hands down not only the best dentist in the area, but overall as a medical…read moreprofessional, he's exceeded all expectations and my experience with him has superseded every encounter with Drs and dentists since I've been in Virginia. He's personable and he listens and values your concerns. I never felt like he was just trying to take me through the wringer and get as much money as possible. The office staff are also kind ladies and the genuineness was unmatched. Highly recommend! Thank you for being amazing

Best dentist I've ever been to!! He is so gentle and kind. He explained everything to me and gave…read moreme his background, which I really appreciated. I need a ton of work and have a huge fear of the dentist but with Dr. Nottingham, my fears have went away. He is one of a kind. His office staff are so friendly and welcoming. They got me in next day. If you are looking for a great dentist who you can trust, look no further. I've found my hone dentist and will be spreading the word. Thanks Dr. Nottingham and staff. You guys made me feel welcome and gave me my smile back. For that, I'm forever grateful!