I am TERRIFIED of the dentist (but who isn't?). Went here on the recommendation of my husband who…read morehad a great experience. Check in from my car was painless (I had already filled out the new client paperwork from their website to make it easier), the staff took all the proper precautions, and the office was clean. The dental hygienist got things done in a timely fashion, and the dentist finished the rest. In and out in a timely fashion, and with very minimal pain. All in all, I will be back. More likely to keep up with my dental hygiene now that I've found a place that puts me at ease and i feel like I can trust.

These people promised not to do anything my insurance wouldn't cover. I made a big production of…read morenot wanting ANYTHING done that my insurance doesn't cover and they ASSURED me (multiple people!) it would be taken care of. They put it in writing, showing what they were going to do, how much it would cost, how much insurance would cover and that my co-pay was ZERO. It had my insurance plan at the top. So when they said it was covered, I believed them. IT WAS EVEN SIGNED! Then I got a bill for over $2,000. "Oh, we don't accept Medicaid, just your Medicare." "Yes, your insurance DOES pay for what we did, but we don't accept it, sorry about that!" They said they ran it. They said Aetna said it was a covered service. I disputed the bill with Aetna- yup, I'm on the hook for it, even though Aetna sent me a letter of denial and assured me I would not be billed. Do not trust these people!! I asked PLENTY of questions and was met with assurances all around. I'm on disability and now I have to pay them over $2,000 when I could have just gone somewhere else that really did accept my insurance. This should be illegal.

I came here on rather short notice, as a filling of mine fell out and I needed to have it replaced…read morebefore Thanksgiving. I am not native to the Norfolk area, but I couldn't travel back to Northern Virginia for some dental work, so I needed to go somewhere local. I made an appointment on the morning of November 17th and was able to get an appointment on the morning of November the 18th! As for my service, Dr. Malik was incredibly friendly and conversational, and she did some quick and accurate magic on my tooth. I didn't experience any pain or discomfort during the appointment, and I was in at 9 AM and out by 9:45. Great work! I really wish I could come back regularly for more dental work here!

I called multiple dental offices while dealing with a cracked wisdom tooth and severe pain, trying…read moreto find anyone who could help quickly. Konikoff Family Dentistry assured me they could help and got me in the next day. I was relieved. What followed felt less like patient care and more like a bait-and-switch. After X-rays, I was told they couldn't actually treat the problem and that I would need to see their specialist -- with an appointment scheduled a MONTH later. A month. For a cracked wisdom tooth causing significant pain. But somehow, despite being unable to address the urgent issue I came in for, there was still time to discuss teeth whitening treatments and tell me I supposedly had multiple cavities that would require extensive work. I left, found another dentist the very next day, had the wisdom tooth removed immediately, and was told there were no cavities or other issues. I understand referrals happen. Specialists exist for a reason. What I do not understand is bringing in a patient in acute pain, failing to meaningfully help them, then pivoting to cosmetic upsells and questionable diagnoses while they're sitting there suffering. If your office cannot provide emergency treatment, be honest about that upfront. Don't tell people in pain you can help, only to turn the visit into a sales opportunity. I would strongly encourage anyone seeking urgent dental care to get a second opinion.

I posted my review originally on Google, but I recognize people like to cross check multiple…read morereviews and sites, so I wanted to make sure my review was seen here as well for those who use Yelp. Fair warning this review is long, but thorough. I don't think I could heap any higher praise on the staff that I've worked with in the last two days at the Foleck. I called in with a medical emergency situation. Basically, my situation was that I needed to get my teeth fixed as quickly as possible, so I could medically clear, and then start a Covid shelter in place on Sunday so I could go back to the ship. Not a lot of time. I had developed tooth pain while I was working on a ship offshore and Chesapeake Bay. It was to the point where Ibuprofen wasn't working, preventing me from sleeping and, I had to get off the ship. Once I got to shore and to my vehicle, I called them and they brought me right in. This first appointment was with the Hygienist Katelyn and Dr. Hamlin. Katelyn was really polite and understanding of the situation. Very easy to work with and patient. I chose Hamlin because I had seen a video she had done, talking about when you come to Foleck, it's a judgement free zone. I haven't been the best with my teeth, so I found that very comforting. When Dr. Hamlin came in, she was very nice and I could tell she knew her craft. I felt at ease. During the exam they could see that I was going to need a Root Canal. So I left and went to the Endodontist, and out of sheer luck, and the Dr. Becker understanding the emergency of the situation, decided to do my root canal that day, instead the following day. This is on a Tuesday. Come Wednesday morning, I called Foleck and Becky was able to move some things around to get me in for a temporary crown and fillings, again super short notice, but Becky moved the heavens to get me in. So I started with my appointment, this time with Hygienist Nicole. Nicole was also really nice and a joy to converse with. I certainly felt at ease with her. She got me prepped for the crown surgery. Very important note, they use a extra strength topical that numbs you up pretty good. When Hamlin did the numbing shots, I barely felt any sharp pains. So lets roll in to that, Hamlin starts doing the numbing shots and my nerves get the best of me, I reached out my left to hand, looking for a hand to hold. Nicole immediately recognized the gesture and allowed to hold her hand. Mind you this is the second time in today days that I'm the shit poked out of my cheeks. I don't think Nicole realizes how much I needed that and how much it calmed me down. I'm super grateful to her for it. The crown procedure went smooth for the most part, there a couple times Hamlin to do some more numbing, I guess I'm one of the lucky few that am resistant to numbing. You really get to see how skilled Dr. Hamlin is with her craft. She was super patient, anytime I needed to ask a question, she would pull the rubber piece holding my mouth open so I could ask it clearly. Speaking of which, Nicole was really good at understanding what I was trying to say with stuff in my mouth. So in closing, I have a hard time trusting a dentist, probably the trauma of bad visits as a kid. But with Katelyn, Nicole, and Dr. Hamlin, I felt safe and in capable hands. The Foleck Center, Becky, and Dr. Hamlin came through for me in my moment of need. They got me taken care on extremely short notice and time. Plus I'm from out of state and a new patient. I was so thankful I asked Hamlin if I could give her and Nicole a hug! So I most definitely recommend this place, and will definitely will see Hamlin again!!!

Office will call you and carelessly interrupt your workday even when you have an appointment the…read morefollowing day! Asked them to please not do that and they actually started arguing with me! Seems like they are more interested in profit making rather than putting the clients dental work as top priority.

Love this place! Everyone is very friendly. The dentist has always been my favorite doctor to go…read moreto, and this office has an amazing staff making an even better experience. Update - very difficult to schedule with some of the dentists. They only have one dentist who does invisalign and she's only available on Mondays and some Wednesdays so it's quite difficult to schedule in with her. Most of the women are very nice and all of the techs are super sweet.

Horrible service, and I was a customer for years but after my last experience will never return. I…read morecalled and emailed asking Dr. Frazier to contact me about the experience and nothing.

10/21 @ 8:00am. I went to a my appointment this morning for a preliminary routine check to see if…read morethere's anything of concern. My wife booked my appointment and noted that nothing would really happen today as they would be evaluating. My appointment was at 7:30am and I arrived early. The MA who pulled me back was asking me questions I honestly couldn't answer (since it's beeeeeen years since things have been done in my mouth). She made me feel and looked at me like I was stupid. We were precious patients in 2019 and had no work done since. There was no rush, and she could have looked at the chart but didn't. Long story short they made me feel stupid, they didn't provide quality competent care. My wife called at 8:00am this morning to cancel our future appointments and what's sad is that the person who took the call didn't inquire as to why two patients are deciding to no longer seek care from your office. Honestly, we should have trusted the reviews before being seen here. Sad that they do business like this. TRUST THEIR RATING! This means do not waste your insurance/money/time here. Also, the facilities are under par.

HORRIBLE customer service and VERY rude to African American staff. They told an employee to sit on…read morethe floor because they didn't have enough chairs. They (Claudia and Amy) also told an employee that she is "disgusting and black" which is racist, rude, and unprofessional. They made this comment during business hours with patients around. Very disgusting establishment. DO NOT give them your business.

Love this Dentist! I have been coming here for over ten years (since before it was The Dental…read moreStudio). Dr. Kent is kind, funny, and caring. Mario, the dental tech, is fantastic! I have had everything from a cleaning to a root canal at this office, and you are always treated with care. It is a small office, but I like that. You get a more personal touch. I also have a family member who comes here and fears dentists. They treated them with care and kindness, and now they are able to go more regularly despite their fear. If you live near Ocean View in Norfolk, give them a try!

For years, I've been driving 5 hours for my dental visits due to EXTREME fear of dentists. All work…read moreover the past few years, outside of cleanings, was done under sedation. So, I get it. A little over a year or 2 ago, I let Dr. Kent check me out for an abscessed tooth & he was great. He was gentle and explained everything. He answered all of my questions and my hippie-esque concerns. And, most importantly, he didn't hurt me. I don't have a ton of experience with him, but so far so good.

I been waiting 3 years for my teeth and no one will call me back and the office is never open. No…read moreone answers the phone

Does he not have office staff? They literally won't answer any number I call for them for an…read moreappointment.

I am a former Midget Family Dentistry patient and when Dr. Midget moved out of town, our family…read moremoved to Eastern Virginia Family & Cosmetic Dentistry. We have had nothing but the best experience since coming here. If you need an EXCELLENT dental practice, look no further.

Stacy is Awesome! She had to do a full mouth set of X-Rays, since I'm a new patient, with a LOT of…read moredental history. This was only my second visit, previous was just to re-cement a crown. While I'm very comfortable in a Dentist's office, Dr. Clay is so nice and soft-spoken, I think any nervous patient would feel at ease with him. Very nice, clean establishment and everyone was friendly.