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    Edwards Base Exchange

    4.4 (5 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 3 weeks ago

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    5 months ago

    Helpful 17
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    6 months ago

    Helpful 20
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    9 days ago

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    8 years ago

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    7 years ago

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    Quality Home Services

    Quality Home Services

    3.7(3 reviews)
    70.6 mi

    rarely write reviews, but this has been one of the most frustrating service experiences I've ever…read morehad. My system has been out of service for months. Every time a technician comes out, there's always "another issue" or "another part" needed. Nothing actually gets resolved. It feels like a constant loop designed to delay rather than fix the problem. The office staff is just as concerning. The customer service is extremely unprofessional--dismissive, unhelpful, and at times outright disrespectful. Instead of focusing on actually fixing the issue, they constantly try to push me into buying a completely new, expensive unit. What really crossed the line is how obvious the sales pressure is. When they can't make a sale, their attitude shifts--and at times it even feels like they're laughing it off, which is completely inappropriate given the situation. I've also been told parts are "unavailable," yet I've found the same parts online for half the price. That raises serious concerns about honesty and transparency. On top of that, their position in the Central Valley feels like a monopoly. With limited competition, it seems like they have the power to upsell services, inflate costs, and push unnecessary replacements instead of offering real solutions. That imbalance shows in how customers are treated. At this point, I've had to escalate the issue directly to the manufacturer because something clearly isn't right. I strongly recommend looking elsewhere. This experience has been exhausting, expensive, and completely avoidable with a company that actually values its customers.

    We used Quality Homes Services for our solar as well as generator installation. They provide…read morereliable, friendly and responsive service. We had an issue with our generator WiFi communicating with our mobile app and they sent out Greg, their expert, who was able to solve a months long issue in about an hour. It would have been even faster but we live in an area where our cell service is weak and that was hindering the process. We have been very happy with every individual we've encountered from their company. Excellent service!

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    Quality Home Services
    Quality Home Services

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    The Appliance Guys - My dishwasher and kitchen

    The Appliance Guys

    5.0(85 reviews)
    19.7 mi
    Locally owned & operated
    Certified professionals

    James was Fast, honest, and affordable. Many repair…read morecompanies usually see a "dumb" woman and make up problems and want to charge ridiculous fees (I've had this happen with my pool, and AC). James WAS NOT like that. He explained the problem, talked to me/showed me what was wrong, and then cleaned up the mess before leaving.

    I requested service from The Appliance Guys in December for my dishwasher. From the beginning, they…read morewere very honest and transparent. I was informed that ordering parts from Whirlpool could take some time because they place part orders once they have accumulated enough requests. I appreciated them setting the right expectation. James explained that it was worth repairing my dishwasher since it is a good brand and still had plenty of life left. To my surprise, he personally called me sooner than expected to schedule the appointment because the part had already arrived. James is very professional, knowledgeable, and experienced. He replaced the broken part efficiently, and my dishwasher is now working perfectly. He even advised me to keep the old parts for at least one year since they are covered under the manufacturer's warranty, something I truly appreciated. The price was very affordable, especially considering they use genuine parts. I highly recommend The Appliance Guys. Their work is outstanding, and their customer service is excellent.

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    The Appliance Guys
    The Appliance Guys
    The Appliance Guys - The problem with the refrigerator.

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    The problem with the refrigerator.

    Edwards Base Exchange - deptstores - Updated May 2026

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