I have been coming to this store since I first moved here a little over a year ago. George has been…read morea wealth of knowledge with all gear and helped me with purchasing a kayak, ski bindings and other miscellaneous ski gear and ski services. The store offers a personal touch as well as great value. I will be continuing shop here and hope others do too.

I called them with a question to see if they rent climbing equipment. The person who answered the…read morephone talked to me like an idiot. They probably have good stuff, but I did not appreciate being talked down to. A simple, "I'm sorry, we don't." would have been fine.

Stopped in after a hike in the whites and found it to be just as brilliant as the one I usually go…read moreto in Massachusetts. Very clean and well stocked and the sales associate are super knowledgeable and were able to answer all my questions. There were so many great options for backpacks and gloves. When I went to check out the person taking care of me even made sure I got the sale price I had missed

This is one of our favorite REI locations, and a must stop after every NH trip. This location is…read morewell laid out and highlights area sports such as biking, backpacking, hiking and snow sports. They also feature a large clothing and shoe department. Staff is always available but not overly pushy offering to help. We always end up buying a fun new gadget or piece of clothing after our backpacking trips. A must stop if you love outdoor gear and clothing!

Excellent products and customer service. You actually get to talk with a person rather than web…read morebased services that no one ever returns the request.

From the owner: Merino Wool Clothingread more

Amazing customer service! We went tubing with them and had the best experience. From check in,to…read morepick up they really made sure we were taken care of! This is a must if you are visiting the white mountains! Thank you Ski Fanatics!!

- Great selection of gear, - convenient location,…read more - friendly, knowledgeable staff. I brought my family here to rent skis for Waterville Valley. The staff was super helpful and efficient even though there were several customers ahead of us, they got us all set up quickly. They gave me a couple options for demo skis and recommended a pair that worked out great. The return of the gear was very easy, we wound up keeping it 1 day longer to ski more and they had no issue with it, we just settled up at the end. They also have a lot of other winter gear and very reasonable prices.

My sister and I walked in on a Saturday around 8:30 and were able to quickly get a ski package with…read morenicely fitted boots, skis, and poles. The quality of everything felt good, and the staff were very competent and knew what they were doing, although some of them looked stressed from how many customers were there. Overall it was $77 for the two of us which was quite reasonable. We'd rent here again when visiting Loon!

POOR CUSTOMER SERVICE…read more I rented a set of "sport" skis/boots for 3 days. On day one I twisted my knee and had to be rescued by ski patrol...who were great BTW. Village Ski refused to refund any of my rental even tho they were getting the equipment back 2 days early. At $50/day that's $100 they refused to refund. I've returned equipt early elsewhere (Whiteface, for poor weather) and received refunds for unused days. Should've rented for one day and just kept extending the rental. I'll def look at renting elsewhere next time.

This is a great locally made and (American material sourced) clothing shop with great clothing and…read moreeven cooler people! Go check them out to stay warm and ready for whatever NH weather throws at you!

Super friendly. All products are made here in New Hampshire. They sell a limited number of…read moreproducts, but what they sell is awesome.

This is a great shop, very impressive. With EMS gone now we have fewer choices when looking for…read moreoutdoor wear. I really liked what they had for men's and women's outdoor clothing. Interestingly enough, they also carry a decent selection of used gear: backpacks/sleeping bags, etc.. Great experience in this wonderful shop.

Some friends and I went tubing down the river and it was incredible! Our transporter, Lucas, was…read moresuper helpful!

Great inventory and amazing service ! Josh Bill and Ryan provide excellent customer service. Super…read moretuned my bow and it's as good as new. Thanks to them appreciate their professionalism.

High key haven't been here in a hot minute. Came year last year with my uncle. The service was…read moreexcellent, very nice people. The owners are even better. The selection they have is great, they have basically all high quality products, this store is no joke. The prices are definitely up there with the quality so don't walk in expecting flea market.

The lady in the shoe department was the most knowledgeable and helpful shoe sales person I've ever…read moremet. She helped size correctly and helped us understand differences in shoes and in hiking socks. We would definitely come back here and support this local business. Great sales going on now too.

Great place and so close to amenities. Staff was very helpful and friendly. Definitely coming back…read more Thank you!

A great all around winter sports shop! They have a great selection of outdoor gear, alpine touring…read moreski equipment, clothes, and accessories. They also make their own label clothes right there in their factory. That's pretty cool. Their prices are on par with everywhere else, and might be better given what brands they sell in their retail store. And the staff really know their stuff, and are so nice.

We enjoy this shop and their products and stop in each trip to the area. Shipping costs make it…read moredifficult to order a few sizes to check fitting as the customer pays for returns as well making the cost of an order an additional 30-40.00.