Beautiful facility. Great staff / excellent service. We had an outstanding dinner…read more Wish we could stay longer!

A total pleasure from start to finish. Received by a very pleasant young woman on arrival after a…read morelong drive. Large room with a working fireplace. The in house bar and lounge area set us up for a perfect dinner. Service and all the food at dinner, wine selection and our breakfast were two of our most memorable meals in the UK.

Off to an awful start…read more We contacted the hotel before arrival to especially request soya milk for breakfast which they said they would provide, we arrived and no soya milk and more importantly not really any expressed concern that they hadn't provided any despite saying they would. Not off to a great start but still not the end of the world. So we then ask if there's any chance we can check out an hour later the next morning as we were going to a wedding and would arrive too early, the boy on reception said he'd ring and check, he then came back to us with "no it's company policy and the rooms are fully booked", very much a classic computer says no approach. We finally get to the average looking room and go to have a shower, the shower doesn't work. This wasn't low water pressure, personal preference or complicated knobs not working, this was no water is coming out not working. We ring reception and the same boy as before says he'll come look, he comes up to the room spends a couple of minutes in the bathroom turning the tap on and off, sighing and saying "for fuck sake" before announcing "it's not working but it's too late to do anything about it now". Again we state the obvious "okay but we need to wash so what are you going to do about it?" We ask to try a shower in another room, he says he will have to ring someone and goes off to call a manager who it seems clearly couldn't give a shit. He tells us we can try the room next door (despite earlier being told they were fully booked) but the shower in there is exactly the same and no water is coming out! Here we have to state the obvious that "Why are you renting rooms out when the showers do not work?" Or "How do you not know that the showers do not work?" We are told that no one else has complained (right....) So we ask to try another (note again that we were told they were fully booked!) and in this room the water is finally running but only ice cold. Once again we ring reception and ask why do none of the showers work and this time the boy gives the phone to a manager who says, wait for it, "It's too late to do anything". We ask them quite simply "would you pay for a room when you could not wash?" And at this point we are responded to with "uhhhhh" sounds until we hang up. We explained all this to the day staff the next morning who had had no message passed to them by the night staff about the shower not working at all. The manager apologised and said that the night manager had been off sick the night before. We explained we expected some compensation and fortunately were given a partial refund. Ended better than it started but I think some of the staff could really do with a lesson in customer service and the shower issues need to be addressed.

What a lovely, friendly place. We came upon this pub quite…read moreby accident and decided to stop for lunch. The menu is varied and very reasonably priced. The service was excellent, the food superb. Many thanks for a lovely lunch and we will certainly be coming back......

It was dark upon the approach, but easy to see just how lovely the listed hotel is despite the lack…read moreof light. It's about a 15 minutes walk from the station and 10 minutes to the city centre. The lovely and bubbly Louis checked us in and gave us our first taste of just how friendly the people of Stroud are. The hallways have a funny scent reminiscent of primary school, crayons maybe. As per usual with the Premier Inn, the rooms aren't luxurious, but they are clean, have all of the necessary touches and not outrageously priced. In the UK and Europe, the size of beds is always a bit of a disappointment, but we were pleasantly surprised to see a Super King in our room. The windows in the room open, so if you're a weirdo who likes fresh air and low temperature in the room, no matter the temperature outside, you will like this. A giant Tesco Superstore is just across the street, so we popped in to pick up some goodies for our breakfast, and a few items we hadn't seen in our local stores to bring home. The restaurant and bar downstairs is open until 10:00pm, I believe and does have some beer and wine on, though no real ales or craft beers, sadly for us. All in all, we were incredibly happy with this find, and highly recommend it for your stay in Stroud.

Great little pub! My mum and I have passed this place many times as we're in Tetbury frequently to…read moresee family. Really nice staff and pretty quick service even when they got busy. The fish and chips was a very generous portion and I loved the dill in the batter of the fish. Something a bit different and right up my street! The lunch time ciabattas all looked really good. The table next to us had a couple of pizza too, which were huge and looked really good. Great find. We'll be back!

Looking to get out of the city, my girlfriend and I spent a very comfortable and quiet night in a…read more'superior' room at the Ormond. Across-street parking is available, although limited to one hour. We found this to be beneficial in checking in and dropping off our bags before relocating the car to the long-stay car park less than a three minute walk from the hotel. We received a professional and informative welcome from a member of staff, who offered to take our bags before showing us to our room. Be aware that the hotel reception is on the right of a central outdoor passageway and the hotel bar is on the left, and it would appear as though staff share responsibilities between the two. If there is no-one at reception at your time of arrival you may want to pop over to the bar to make yourself known? Tucked away in the loft our spacious and decorous room featured an ample king size bed with ornate bed stead and corresponding furnishings, a correctly-tuned digital television, telephone with easy access to reception, a decent hair dryer, a generous provision of tea and coffee making facilities, and a view over the multitude of the sixteenth and seventeenth century rooftops of Tetbury town centre. Like the bedroom our bathroom was clean, tidy and spacious. The shower was of a high standard and we appreciated the inclusion of a bathtub. Mini bottles of shower gel and shampoo were provided, along with ample towels. Our overall sleep quality was good, although we found the duck feather pillows were not as firm as we prefer and although not impossible, it was difficult to find immediate comfort. We were concerned that our evening may be interrupted by noise from the hotel bar courtyard, but we actually enjoyed a very peaceful stay. Breakfast was available up until 10am and could be found in the hotel restaurant, situated behind the bar area. In addition to cereals, toast, fruit, yoghurt, and hot drinks, the extensive menu presented options to cater for almost all tastes and palates. The French toast with bacon and maple syrup, and the eggs benedict were particularly enjoyable. We couldn't help but feel for the solitary member of staff who appeared to be responsible for running the entire breakfast sitting, providing bar service, and dealing with hotel guests. Despite an obvious strain on this member of staff's behalf, we were quickly served and dealt with in an entirely professional manner.

Best English B&B I've stayed at as the stars reflect this category…read more Even though this is a more of a hotel than B&b It's country charm in the hill of Cotswold is charming next to a famous ice cream factory "winstone", cows, etc. Service is superb and brought me loaner USB charger. Breakfast is superb with smoked salmon, homemade granola, honeycomb for bears like me. Asked for seconds like a hobbit and they obliged! Winstone ice cream with cows and all down the street reminds me of Vermont. Homemade ice cream shop! Warning on the menu that dinner game may contain lead gave me a believable chuckle. Internet is rubbish here, but one comes to English country for fun and not write yelp reviews right?

I stayed at the Bear on business in Feb 2012. It is a charming old hotel with an excellent…read morerestaurant. The mattress was comfortable, the room was well appointed, and the breakfast excellent. I will definitely stay here again the next time I'm in the area.

Nice place with eating area and lounge area. There is outdoor seating. Food not served 3pm to…read more6pm. Best to have reservations for supper. Nice people.

Castle Inn is a quaint 12th century pub in the heart of Castle Combe village, located on the edge…read moreof the beautiful Cotswolds. It has been lovingly restored to offer a classic Cotswolds pub and B&B to guests with open log fires, exposed beams and many original features. Located in the Castle Combe market place, the historic inn has seen the likes of Oliver Cromwell (English politician and military officer) pass through its doors. After touring through the Cotswolds, we stopped at the Inn for some lunch. We were one of the first guests to arrive that day and were seated promptly. Their restaurant serves a surprisingly creative British menu with many gluten free options and features an extensive wine list. I had yet to eat fish 'n chips on this trip and so I went with the Lager Battered Catch of the Day which came with a pea puree, dripping chips, and curry sauce. This was probably the most interesting fish 'n chips I've had to date. I've never had it come with 'dipping sauces' before. I normally just have it with a bunch of malt vinegar, but dipping it in that curry sauce was so incredibly delicious! Woah! The pea sauce was also interesting, but I found myself continuously going back to the curry. The dish was also perfectly fried with a crispy outside, moist inside, and it was not oily at all. This was honestly the best I had while in the UK and I still think about it months later! If I had malt vinegar it would have been even better. My other half had some local beer with the Breast of Creedy Duck w/ Leg Ragu, Braised Onion, and Asparagus and Turnip. This dish was lovely and nicely presented. My husband really enjoyed it. The lag ragu in braised onion was very flavorful and I would have eaten an entree size of that. Our little one had mac n' cheese. It was a bit pricey for a lunch, but given the location, limited options, history, and quality of products; it's understandable. The service was a bit slower than we would have liked (that may be my American expectations speaking), but overall, we had a lovely time and enjoyed our lunch in this magical little English village. Highly recommend if you're in the area!

This is an absolutely stunning place to host a wedding…read more I was lucky enough to be the plus one for my sister who was a bridesmaid in a wedding hosted here. Since her room was the getting ready room, it was huge. There was a beautiful soaking tub with a TV in the bathroom. The shower comes from above and from the sides. There are no elevators or AC, since it is an old building, but they do have fans. They even have dyson hair dryers! That was a wonderful touch. The grounds are gorgeous. I kept hearing that Castle Combe is the most picturesque village in the county (no idea how big the county is). The buildings were very pretty to look at. The bride's family rented out the entire manor. Breakfast was amazing. They do eggs very well and it was nice to know no matter where I sat it was with people from the wedding. The drinks were also superb. The canapes were some of the best bites I had my entire time in the UK and the pate that came with dinner was to-die-for. The wedding itself was outside on the lawn, dinner was in the restaurant and the reception was upstairs. I did not expect that awesome upstairs space. There was a room off to the side that had late night snacks, an outside balcony that was huge to walk out into and then, of course, a bar on top of a room for dancing. This is definitely a picturesque place to spend a vacation. Everyone was super nice and I really enjoyed my stay.

The Manor House is absolutely stunning and the grounds are amazing with a perfectly manicured lawn,…read morelife size chess/checkers, life size Jenga, & cricket. The rooms are a bit pricey and the menu was a little "posh" for my taste but the Castle Inn down the road has a more relaxed menu. I booked a Smart Room that was in the cottages but upon arrival found that what I received wasn't close to the pictures online. The kind girl at the desk explained that the rooms are all different but mine was much smaller than what was advertised and she kindly moved us. The breakfast was phenomenal. They really do their best to cater to their guests and the manor is absolutely beautiful.

Amazing staffs, great service, absolutely beautiful brilliant Michellin Star restaurant with most…read morescenic location and probably the best well kept secret of one of the world class building in the world. The chef is absolutely top class and the ambience is above and beyond unmatched ! The high class dining experience is one of the greatest and rarest experiences that I've ever had. The wine pairing and the amazing foods with all locally sourced healthy ingredients amaze anyone who can discern the finite quality distinction from the rest. Be amazed! My true Mukbang friends and families: Don't You Hesitate!

One of the most beautiful hotels we have ever been to. We came to Castle combe early just to…read moreexplore and spent time exploring the hotel and surroundings. There is so much to see. Next time, we intend to stay here. Staff at Bybrook were exceptional. We felt so welcome and happy. Food was incredible. This is a beautiful hotel to celebrate any special occasion. We will definitely return.

Called in for a drink on the way through…read more In a nice central spot opposite the covered market. The bar is nice with a reasonable looking menu. The drinks included two 'farmhouse' ciders at £2.20 which is good value.

Having made a dinner reservation based on a recommendation (and an overnight stay in a nearby…read morehotel) we were pleased to be received with such a warm service throughout our visit and what was clearly a devoted attention to detail regarding our menu choices. The terrine was rich without being too far to the salty side. The pan-fried scallops with black pudding and cauliflower puree were delectable in providing just the right amount of crispness while still remaining spongy and fresh. The combination of black pudding and cauliflower puree was rather piquant and provided an interesting compliment to the dish. The lamb shank was prepared with a meticulous attention to its overall delicacy, with thick rustic gravy. The mushroom wellington was full-bodied in its nutty flavour and was rather impressive in size. Regardless, the light pastry lacked a stodgy substructure and the accompanying roast vegetables were anything beside bland. To finish we enjoyed a slice of the chocolate pie and a bowl of lemon sorbet. The pie was well-presented and of a decent quality. The sorbet was splendidly tart. Despite a booking during a peak time the restaurant was enjoyable quiet and we were generally left in peace (although service felt as though it were constantly to hand). Both qualities contributed to the intimate atmosphere. The elaborate furnishings to suit the ornate style of the building were appreciated. Needless to say we were not disappointed at all with the entire experience.