Great care--thorough eye exam with all the bells and whistle, Excellent quality of care,…read morepersonalized and friendly. Quick service is appreciated too. Good selection of eyewear and friendly staff and doctor.

The type and quality of care were awesome. Office staff were very friendly and answered any…read morequestions you have. The entire staff showed no pressure in every visit.

We had such a wonderful experience with 20/20 Eyecare while traveling through the area for our…read moreson's lacrosse tournament. After realizing he had forgotten his contacts, we were scrambling trying to figure out what to do so he could still play. The young lady at the front desk truly went above and beyond to help us. She was kind, understanding, and worked quickly to accommodate us on very short notice. We are incredibly grateful to 20/20 Eyecare and especially to the amazing staff member who helped save the weekend for our son and our family. Highly recommend!

Avoid Dr. Taylor!…read more Starting at the check in, the receptionist was extremely disrespectful to my mother and I, and, when my mother didn't have her ID with her, the receptionist complained that our being ill prepared was irresponsible. The assistant that took us back was very kind and and when she asked if I was hoping to update my contact prescription as well as my glasses prescription. I told her that although I had trouble using contacts in the past I would like to try again and update my contact prescription. She asked if I would like a second contact training and when I told her I would not she told me this would not be a problem. However, when Dr Taylor entered, she proceeded to tell me that she would not prescribe my contacts unless I had another training. I explained that my previous training had been traumatic for me as I have anxiety around strangers as well as sensitive eyes, and that my mother had worn contacts for 30 years and was good at helping me. She mocked my mother and said that as my mom was not an eye care professional, it would not be safe for her to assist me, and refused to prescribe me contacts. Throughout the appointment she also avoided asking me questions that being in my mid teens I was perfectly capable of answering and had my mom share about my experience for me. I have had other negative experiences with Dr. Taylor in the past, and highly recommend future patients schedule with another provider!

This review is for Kevin at Eyepieces in Basalt. He was incredibly welcoming, understanding, and…read moretruly took the time to listen to our concerns about my husband's glasses, which had been fitted incorrectly elsewhere. Kevin really stepped up and went above and beyond to fix the issue. He made us feel comfortable from the moment we walked in and did an amazing job. What stood out most was his follow-up and attention to detail. He genuinely cares about his customers and their experience. The entire staff was also very friendly and helpful, and they carry a great selection of eyewear. There's also ample parking, which makes visiting easy and convenient. This was honestly one of the best customer service experiences we've ever had. We recommend them to everyone and will absolutely be back. Highly recommend!

Kevin did a great job helping me as I made a purchase from out of state. I could tell he had years…read moreof experience and he was very helpful in the process. Thank you!

I have been a patient of 20/20 since the doors opened. It was once world class, but now seems to…read morebe all about money. I still go there, but wish they would get back to the home-town relationship based care that they were once famous for.

Waited over a month for an appointment then they called 1 hour before to cancel due to doctor being…read moresick. That's fine but I live 2 hours away with little phone connection. The receptionist was very rude when I arrived so I just walked out. Now I would have to wait another month for a new appointment. Very disappointing first impression.

Worst experience ever got a root canal that failed didn't even get all my roots out got a bad…read moreinfection almost to my eye. DO NOT go here for any endo or surgical treatmen.

I find them polite diligent. Kathy was my hygienist for many many years. I will miss her. I would…read morerecommend anyone to go see them.

If I could rate them lower than 1 star I would, it was a terrible waste of my time even going…read morethere. Not professional, I never seen the dentist I only seen dental hygienist and she didn't even give me eye protection during her bogus dental cleaning . After I refused X-rays since I knew I wouldn't want to return I went to waiting area where the office staff ( 2 women one sitting down on a long phone call seemed to be frustrated explaining a billing issue and the other was also on phone so I waited over 20 mins ( about as long as my very short cleaning ) I was then told to pay for the dental cleaning which I know is 100% covered. I was not a new patient and had never not seen the actual dentist before and then treated to this demand for payment from the two office staff in a very unprofessional tone I was told that they do not work for my insurance and would not be submitting it to them ( why ask for insurance from customer and then demand the customer pay just because they both were having a bad day at their miserable office ) I had been told the reason I had to wait months to see anyone that they were short staffed and couldn't keep dental hygienists ( I wonder why ) still waiting to hear from the dentist that I went to see but never got to meet or see on this third visit that was routine and should not have been ruined by poor service and angry women who try to extort payments for services 100% covered by my two dental insurances! Still waiting to hear from the actual dentist that I asked to contact me.

This place is fantastic! Exactly what I was looking for in a dental office. I have had many, many…read morebad experiences with dentists lately as it seems many push too frequent X-rays and unnecessary "pre-cavity" treatments in the name of "preventative care". I'm a Physical Therapist - I'm all about preventative care, but some dentists go way over board because they can get more money from insurance companies. This office is fantastic! They offer exceptional care with high-tech equipment, but they are willing to make an individualized plan with each patient based on the patient's own history. If you only need a cleaning - then that's what you get! They don't force X-rays and 5min exams just to charge more money. In addition to all of that, while I was there I had my 11 month-old daughter with me. The receptionist happily took my daughter while I got my cleaning. When I was finished my daughter came back happily chewing a new toothbrush and had a cute sticker! This place is very family friendly and personalized with the care they provide!

Horrible experience. Went here for a routine check up (physical and bloodwork) which is typically…read morecovered by health insurance and ended up with a bill for $500. When I asked my health care company why this was not covered they said because the claim did not come through as preventative. In other words the provider sent the wrong "codes". After several calls with healthcare and provider and sometimes both together at the same time. It was continuously determined that the provider continued to send the wrong "codes". I went around this circle for the better part of a year. Essentially went for basic care and ended up with a huge headache. I have never dealt with such incompetence. It was really bad. Also the care I received felt very generic as I don't believe I ever saw the actual doctor that runs the office, which would have been nice as a new patient. All in all a terrible experience that was stretched out over the course of a year. And to top it off, when I called to express my dissatisfactions as well as submit my final payment after all was said and done, they acted like they could not care less. Will never return to this office.

Ashley Burke is a PA at this office. She is the best doctor I have seen in many years, in many…read moredifferent states. Nobody has been able to really help me over the years. She has one by one diagnosed my problems and has given me a completely new lease on life. I feel reborn. I used to welcome death and now I look forward to my future. My last appointment she spent two hours with me as if I was the most important person in the world. I will follow her anywhere. She knows how to think outside the box and is not afraid to try different options to help cure whatever your ailments are. She was referred to me from my friend and I have referred all of my friends to her and they love her as well. She so fantastic that we talk about her over lunch. Best doctor I have seen in any state over the last couple years. She is truly my hero!

Everyone was so friendly and upbeat. I felt well taken care of and am so grateful. X-rays were…read morequick and happily nothing is broken. I'm new to the area and Dr. Seymour and all of the medical staff and front office made this so easy and quick.

This place ruined my life. Whoever runs this facility should seriously reevaluate who they consider…read morea doctor and whether they should even be allowed to offer healthcare at all. A few years ago, I was seen here by Dr. Bowen while experiencing severe flu-like symptoms. I also had a bite on my arm that appeared a few days before I became very sick. I specifically showed him the bite and asked whether it could be related to my symptoms. His response was "No, I think you just have COVID. Go to City Market and get a test." I was then sent out the back door. Why he couldn't test me there I have no idea.... I followed his instructions, got tested elsewhere, and the result was negative. Dr. Bowen was rude, dismissive, and made me feel uncomfortable, as if my symptoms weren't valid or worth taking seriously. Over the years that followed, my health continued to decline. I became progressively sicker. It has since been confirmed that I have chronic Lyme disease. Luckily I had taken a photo of the bite and when I showed the physician who diagnosed me with Lyme the same bite I had shown Dr. Bowen that day, they confirmed it was consistent with a Lyme tick bite along with proper testing. Had this been properly evaluated at the time, my illness may have been caught early and treated before progressing into a chronic, life-altering condition. Instead, I am now living with a lifelong disease that could potentially have been prevented with appropriate medical attention. The dismissal of my symptoms and the failure to investigate a possible tick-borne illness had serious and lasting consequences for my health. I cannot believe this is my reality now. I hope this review encourages more thorough evaluations and genuinely patient-centered care in the future, because what I experienced here was dismissive, incompetent, and a complete failure of medical care.