I know you are busy and may not always have the full picture with multiple employees and patients…read more I had a wonderful first visit with as a new patient during my first appointment. I really appreciated Dr. Truesdale taking the time to talk to me about my dental issues from a wholistic approach and I even vocalized that to her during my appointment. I scheduled my appointment for fillings and came in for my second appointment for the procedure. My appointment was at 9:40am. I walked in at 9:35 am and filled out my paperwork and was not seen until about 10:20am. I believe my procedure was started around 10:30. The delay was not ideal but I'm generally pretty understanding when it comes to doctor's offices and the domino effect of delays with one patient effecting the rest of the day so I was not too bothered. The procedure itself was brief, which I appreciate because I had to rush back to work afterwards. I then went to the front desk to pay my copay and I requested a quote for a night guard. The woman at the desk notified me that she had "provided me a quote already" and seemed very impatient. She then told me the price and it was out of my budget ($300 out of pocket) so I told her I would hold off for now. She had me pay my copay for the fillings, gave me my receipt, and as I was about to leave she said "oh wait there's an outstanding balance on your account for another $60 for counseling. Since you talked about your TMJ during your last appointment and your insurance doesn't cover counseling." I did not argue, as I was a little shocked and my mouth was still very numb from my procedure. I said nothing and swiped my card. This interaction made me uncomfortable. I was not given a choice as to if I wanted "counseling" or not and I have never had a dentist charge me for this before. I would really appreciate a heads up so I can opt in or out of a service. I have a very tight budget and this extra $60 makes it difficult for me to get gas this week for my car. I then walked out of the office to my car and looked in my mouth. I had metal residue on multiple teeth from the removal of my old fillings. I know this is not technically harmful but I didn't want to swallow that. Taking a few seconds after the procedure to rinse/ brush off my teeth would have really been appreciated. This experience left me feeling rushed out, undervalued, and taken advantage of. Not to mention, I found a new dentist, same insurance and they quoted me only $150 out of pocket for my mouth guard. That's half the price that Innovation Dental quoted me. They also billed codes to my insurance for "oral surgery" when I got my fillings and that is still up for debate on if it was appropriate. I have my insurance company looking into it. I would not go back here. Between the wait times and shady charges, I was left unsettled.

Yup... still here and loving it! From cleanings, to fillings, to minor dental procedures. Dr…read more Truesdale is thee best. Also, the dental hygienist Michelle is AMAZING! She provides a ton of education and care for her patients. My family looks forward to dental appointments more than ever. *new location in Harbor East coming soon*

I have been a patient for 50 years. I did have a bad experience dealing with " Val". I tried to…read morereschedule an appointment and she did not mention a no show fee. I then received a bill in the mail for $84! I only work part time in the Winter so this was hugely upsetting. I guess I will look for another dentist

I have been seeing Nancy Weiner for many years now. I am very much a chicken with anything going…read moreon in my mouth and she has done quite a bit of work to mine over the years. The office is friendly and Dr. Weiner is always like talking to one of my friends. She always takes the time to explain things and ask me if I'm ok. I can tell you that I used another dentist in the area and didn't have the same consideration with him. I totally recommend Caton Dental!

Mixed bag. Nice office with friendly staff, very responsive, the work I've had done has been good…read more BUT - every appointment I've made there has been changed at least once at the dentist's request. When you get there, they always seem not to be expecting you. Then once they get started, it seems they are rushing to do 5 things at once. Like how can I make the next appointment while your hands are still in my mouth, and the assistant is handing me the spit cup? Why don't you already know what I had done last time? I can tell you but not while there are 4 hands and all kinds of tools in my mouth, and someone handing me things. Slow down and understand that patients are not pros at this. We get dental work done once in a while and it's kind of difficult for us. We shouldn't be asked to multitask while under duress and while paying top dollar, just so you don't have to spend one extra minute with us. I'd cancel my next appointment but I bought a membership on the strength of the first visit (prompt response to a painful need) so I'm just stuck I guess. If you're ok with a bit of chaos and little roughness, she's very good. If not, go elsewhere.

My experience with Dr. Joanne Block was traumatic. The first time she filled a front tooth , it was…read morevery painful. I thought it was sensitive being in the front of my mouth. I had previously been taken care of Dr. George Shepley for 30 yrs. receiving excellent gentle care. The last time I went to see Dr. Block, it was a back wisdom tooth that she said needed a filling. She jabbed the needle in to numb it causing extreme pain, I screamed but she could care less how she was hurting me and it was very obvious. She has no compassion about her patients feelings. I don't understand how she is still in practice. The staff is very kind and accommodating. Danielle, office manager introduced me to Dr. Ringgold who came highly recommended .

I didn't even get to become a patient, I was referred to this place by a friend, said they were…read moregood and reasonable. I called to get an estimate and was talked to so rudely by Violet only an assistant she hung up on me 4 times. Ms Ellen (who is very nice) and who I wanted to speak to and Violet told me she didn't want to speak to me either and hung up again. I called back to speak to Ann and Violet told me that they didn't want me as a patient and hung up again. All I wanted was an estimate and was put through all this, I'll find another dentist. Ann Christopher if she is as food as I hear I won't find out because she let's her employees make her business decisions for her.

I've been going to Dr Ann Christopher for over 7 years now, I driver over 35 minutes from VA to…read moreBaltimore because she is JUST that good.. Her staff makes you feel welcomed, she is very quick and efficient with whatever dental procedure you may need.. thank you Dr..

THIS ESSEX LOCATION IS BY FAR THE ABSOLUTE BEST!!!!!…read more Dr. Agnes Alignay, Dr. Meyers & her entire team at this location are truly amazing! From fillings, to cleanings, to long term care advice, I just cannot say enough great things about the staff here! Laura the secretary, is so sweet, sufficient & accommodating, ALL of the hygienists are super kind, knowledgeable, patient, thorough & personable. They were so patient with my son who was a bit nervous & uncomfortable during his cleaning visit. Terry, the hygienist, explained everything every step of the way to ease his fears & even offered to have him hold the suction which took his mind off things. She was so very sweet & took her time with him. I really love how well she cleaned his teeth & that she didn't seem annoyed by his behavior at all. My son was so excited & proud of himself after he finished. We love Dr. Meyers' contagious laugh & everyone's personality is really pleasant & welcoming. I took all 3 of my sons to the Essex location & everyone was just so comforting. It was a great experience! I HIGHLY recommend this location! They are wonderful!

My señor dog, Lola, is unfortunately missing a tooth. He is still cute, stinky, but I know he is…read moreinsecure about it. Anyway, since this is a family dentistry I assumed they service the whole family. Maybe like a veneer for him? I called and they cannot but they did offer me a teeth cleaning. I haven't flossed in years so I was overdue. Facility was clean, staff was nice and the chair was a banana.

Cindy Wassif and her staff operate a very clean well run clinic. They truly care about their…read morepatients health and well being. Everyone is friendly and go out of their way to make sure you're comfortable and ensure all your questions and concerns are answered. I became a patient here about 3 years ago after my dentist of 20 years retired. Very happy I found this practice.

I absolutely love this office. If you are like me and have a fear of the dentist, this is your new…read moreforever place to be. This establishment runs like a well oiled machine. When you walk in, you are greeted by Autumn, who makes and takes your appointments. And as she has much more to her job than this, I just wanted to point out that she has a wonderful personality and makes you feel super comfortable from the start. I'm very thankful of her because if you don't have somebody who makes you feel comfortable from the start, it's very rare that you make it past the front door. When you go to the back you have Rachel (dental hygienist ) and Dr. Wassif. I sincerely can't say enough about them either. They both instantly make you feel like you're right where you need to be. Rachel is kind and gentle and assists Dr. Wassif with grace. Now, for a dentist, you won't find a better one than Dr. Cindy W. I LOVE the way she explains to me, exactly what is going on with my teeth and what needs to be done then with them in the future. I have a lot of work being done to them. It took me a long time to find someone who made me feel as comfortable as I do when I'm in that seat. She talks to me in a way that no dentist has before. You can tell she genuinely cares. I truly mean it. These women are amazing people!!! I honestly don't know how their office doesn't have a line out the door to be seen. Or maybe it does, Autumn really is that good at her job. Lol But seriously, if you're looking for an office, that is laid-back, very thorough with a scheduling (and making sure that you remember to be there), and a dentist that makes you feel a lot better with your current situation, you need to call them and make an appointment today. I will be a patient for as long as they'll have me. Thanks ladies!! -Kim Aubel

I just recently had another appointment with Dr. Abdehou. It involved an examination and a filling…read more Once again I experienced an excellent visit. Very good work. She took time to be certain of the quality and completion of work. She is always polite and caring. I feel the work was performed in a timely fashion. I have been going to Dr. Abdehou for several years now. I fortunately have had very good dentists in the past; but I consider Dr. Abdehou the best yet.

Five stars does not even begin to describe Dr. Abdehou and Dr. Nasserifar dental office, I'd give…read morethem ten if I could. They are rock stars of the dental world! Everyone is incredibly nice, relaxed and helpful. Great office setting, high tech with all the latest technologies. I loved the vibe of the office. Dr. Abdehou and Dr. Nasserifar truly listen to their patients and talk to them and not at them. You can really tell that they love what they do and really care for the patients. They have always made my experience as painless as can be. My most recent visit I didn't even flinch when Dr. Nasserifar injected me with novacaine for the cavity I had to get filled. She was very gentle and explained each step.

Great staff , clean office , very friendly The Dr was very…read moregentle and Ms Wallace , the office manager was very helpful at addressing my need . I go there every 6 months for my cleaning and Nicole is the best hygienist ever .

So I really can't say enough good aspects of this practice, but I will try. I accidentally broke a…read moremolar biting into a piece of popcorn. I immediately called my regular dentist of over 45 years. Unfortunately for me he is in a new practice and they don't take our insurance. He did see me however & I paid cash so I knew what I needed done to fix the tooth. I came home and started calling the dentist he recommended to confirm they accept my insurance. None did. I finally found White marsh dental & Dr. Kelmenson. I arrived at the office early to fill out any additional paperwork and was promptly greeted & checked in. I quickly went back to get X-rays done and then into a chair. The dentist reviewed the X-rays and said it could be fixed with a new filling but it will likely need a root canal since it is broke just at the gum line. I explained to Dr Kelmenson I don't do well with needles especially coming towards my face/mouth. He said I could get nitrous oxide to help relax me. I just had to pay out of pocket for the nitrous. Ok, I was fine with that. He put the mask on me and take a few deep breath's and he was able to get the novocaine injection done and move right into fixing my tooth. He explained everything he was doing and respected me being a medical professional so he could explain things in medical terms and I understand. Excellent bedside manner. I am definitely going back for my 6 month cleaning and as tough as it is to find a good dentist.... I have found 2 Dr Kelmenson here and my previous dentist. Overall I would recommend this practice4/5 I'm only taking a star off because it's hard to get an appointment. I am used to having a few Saturday hours but this office doesn't.