I know you are busy and may not always have the full picture with multiple employees and patients…read more I had a wonderful first visit with as a new patient during my first appointment. I really appreciated Dr. Truesdale taking the time to talk to me about my dental issues from a wholistic approach and I even vocalized that to her during my appointment. I scheduled my appointment for fillings and came in for my second appointment for the procedure. My appointment was at 9:40am. I walked in at 9:35 am and filled out my paperwork and was not seen until about 10:20am. I believe my procedure was started around 10:30. The delay was not ideal but I'm generally pretty understanding when it comes to doctor's offices and the domino effect of delays with one patient effecting the rest of the day so I was not too bothered. The procedure itself was brief, which I appreciate because I had to rush back to work afterwards. I then went to the front desk to pay my copay and I requested a quote for a night guard. The woman at the desk notified me that she had "provided me a quote already" and seemed very impatient. She then told me the price and it was out of my budget ($300 out of pocket) so I told her I would hold off for now. She had me pay my copay for the fillings, gave me my receipt, and as I was about to leave she said "oh wait there's an outstanding balance on your account for another $60 for counseling. Since you talked about your TMJ during your last appointment and your insurance doesn't cover counseling." I did not argue, as I was a little shocked and my mouth was still very numb from my procedure. I said nothing and swiped my card. This interaction made me uncomfortable. I was not given a choice as to if I wanted "counseling" or not and I have never had a dentist charge me for this before. I would really appreciate a heads up so I can opt in or out of a service. I have a very tight budget and this extra $60 makes it difficult for me to get gas this week for my car. I then walked out of the office to my car and looked in my mouth. I had metal residue on multiple teeth from the removal of my old fillings. I know this is not technically harmful but I didn't want to swallow that. Taking a few seconds after the procedure to rinse/ brush off my teeth would have really been appreciated. This experience left me feeling rushed out, undervalued, and taken advantage of. Not to mention, I found a new dentist, same insurance and they quoted me only $150 out of pocket for my mouth guard. That's half the price that Innovation Dental quoted me. They also billed codes to my insurance for "oral surgery" when I got my fillings and that is still up for debate on if it was appropriate. I have my insurance company looking into it. I would not go back here. Between the wait times and shady charges, I was left unsettled.

Yup... still here and loving it! From cleanings, to fillings, to minor dental procedures. Dr…read more Truesdale is thee best. Also, the dental hygienist Michelle is AMAZING! She provides a ton of education and care for her patients. My family looks forward to dental appointments more than ever. *new location in Harbor East coming soon*

This place only cares about the money in your pocket and will ignore the concerns and pains you…read moreexplain to them. . They don't do good dental work because they are always rushing your work. It's like they just want to fly through you and get to the next customer. And they are more expensive than any of the neighboring dental offices in the owing mills area. DO NOT GO THERE!!!

I love coming to Lakeside. I called yesterday about a tooth ache and was scheduled for an…read moreappointment the following day. The front desk staff as well as hygienists are all friendly. The dental office itself is clean and modern. Each exam room has a flat screen tv on the wall and the ceiling and there's Netflix to watch. Dr. Dede is very pleasant and knowledgeable. Glad to be a patient here.

So I won't say anything bad about the actual work they do. But let's start at the office area, they…read moredo not verify your dental Insurance so before you set an appointment make sure you do part of their job and verify your insurance. Also they will try to hike up your dental bill so you owe them thousands of dollars because they did not want to verify my insurance. Check out some of the emails they send threatening me to pay

So to caveat on my recent Google review, this place is horrible. After all of the lackluster dental…read morecare that I experienced here where this dental practice had me nearly convinced that my tooth problem was because of "teeth grinding". I will speak my truth over and over again. After all was said and done I had a horrible dental abscess that caused the most excruciating pain that I have ever experienced in my life, and I blame this dental practice. Dr. Murphy spoke with me over the phone while I was in debilitating pain and had the nerve to suggest that he would "fit me in tomorrow for a trigger point injection". I blame this practice for being a poor representation of the dental community and whole-heartedly blame them for making me unnecessarily suffer because they have lost their way in patient care.

I've been going to Dr. Dodek for about a decade, and I love his bedside manner and the care he…read moreshows to making sure patients are comfortable. I had a few rough health years that meant my dental care took a backseat. When I returned with a more complex health picture, he was calm, cool, and collected and came up with a good plan for me to address cavities. Dr. D minimizes pain, and they even provide a TV with Netflix to make long appointments go by faster. Highly recommend!

I have been a patient for 20 years. I retired and moved to Texas. I travel back to this area for…read morethe expertise, care, kindness and confidence in this office. The staff is great. Nikki and her Brother are great Dentist.

Going to the dentist is not always the best experience but I really like this practice and have…read morerecommended it to other friends and family in the area. The staff are extraordinarily helpful, the doctors and technicians are thoughtful, speedy, and professional. The first time I went in, I needed a little bit of work done and they did it right there and then. They checked on pricing for me given my insurance before we moved forward and the work was done quickly and painlessly (which has not been my experience in the past). I highly recommend them!

I had an appointment here for exam and other work. The dentist I saw was nice and seemed very…read moreconfident.my problem: I felt like a transaction and not a patient. I've decide not to return. As a paying customer with really great insurance. I want a deserve to be treated respectfully as a patient. Not a billable transaction for a play on my insurance.

I went to RZ Dental at the recommendation of a friend, after a 'tooth break' occurred on vacation…read more The woman who answered the phone was very friendly and kind, she got me in as soon as she could knowing I was stressed about the situation. My first experience was absolutely wonderful, from the lovely staff, the clean state of the art facilities and the exceptional care Dr. Zinger provided; I didn't even know when she administered the Novocain. My repair experience was fantastic and I would absolutely recommend RZ Dental if you are in the market for an amazing dentist/dental practice. I scheduled my routine cleaning before leaving and am hoping to be a less-emergency patient going forward.

I've never been someone who enjoys going to the dentist, but over the years this practice has…read morecompletely changed that for me. By going consistently, I've learned to trust the quality of their work and the care they put into every visit. The team is skilled, patient, and always willing to explain what they're doing, which has helped ease a lot of my old anxiety. I also genuinely enjoy talking with several members of the staff -- they make the experience feel personal rather than clinical. I'm grateful to have found a dentist I can rely on.

I have been a patient of Dental Associates for about 30 years, and I have always received excellent…read moreservice both from my dentist, Dr. Brian Muhler, and his dental hygienist, Gail. My latest visit was December 21st 2024 to reset a crown I popped off while flossing. Dr.Muhler is a skillful and caring dentist who involves his patients in key decisions regarding their treatment by taking the time to explain treatment options, including the pluses and minuses of each option. He has also been helpful from time to time when I needed prompt treatment by working me in to his busy schedule. Gail is an excellent hygienist who reliably identifies a forthcoming dental issue enabling treatment before it develops into a real problem.

I've been going to this practice for years. I'm a nervous patient and Dr. Martin is my dentist. He…read moreis comparing, compassionate, and takes time to thoroughly explain procedures. He's the best!

I did deep cleaning for my teeth and after i did that my teeth has sharp edge and my tongue is…read morecutting due to that shap teeth. i ask them appointment for early but they are telling that they only give appointments acc to doctor time / availability

Upon conducting extensive research to find a highly-rated dentist for the purpose of receiving…read morecomprehensive dental work, I discovered Dr. Sirius at Maryland Family Dentistry in Columbia. My initial interactions with Dr. Sirius were positive, and I developed a professional relationship with him due to his reputation as a prominent and respected dentist in the field, as well as my status as a police officer. However, I was disappointed to discover that Dr. Sirius informed me that the amount of work I required might exceed my dental coverage, which could result in additional expenses. Despite expressing my concern about surpassing my dental coverage, his team continued to schedule appointments for me to receive treatment, even though it was clear that I had surpassed my limit. This ultimately resulted in my incurring a debt of over $700, which left me feeling disheartened. I believe that Dr. Sirius and his team had the responsibility to inform me clearly and transparently that my upcoming procedure would not be covered by my insurance. As a result, I was left feeling as if I did not matter to the practice, and I now have a new dentist who prioritizes open communication and always informs me if a procedure will be covered by my insurance before treatment. It is essential for dental practices to prioritize the well-being and satisfaction of their patients above all else, and I would strongly discourage anyone from seeking treatment with a dental provider who prioritizes insurance coverage over the needs of their patients. I urge patients to verify their coverage with their insurance provider and to be vigilant in advocating for themselves to ensure that they receive the care they need without incurring undue financial burden. My name is Perry Talbert if anyone would like to reach out to resolve this matter or like a good recommendation for a dentist my email address is talbertperry@gmail.com