Had a fridge that the water dispenser wasn't working on. Reached out to Roush Home Services and got…read morescheduled. Scheduling was easy and communication was gr eat. Brian was prompt, friendly, and knew exactly what the issue was. Let us know how to fix it if it occurs again. Was fairly priced and would definitely call again for any appliance/handy man issues.

Mr Roush is a magician. He's exceptionally knowledgable about his craft and explains issues…read moreclearly. His repair of my gas dryer was an outstanding experience all around and his charge was very, very fair and reasonable. He's a very nice gentleman.

i am SO THANKFUL that they were able to bring me a new washing machine, hook it up, made sure it…read moreruns, and took my old one away. and all for a decent price THANK YOU!!!!!

I hired GS Appliance Repair to fix my dryer, which was spinning but not producing heat…read more Before the service even began, there was a scheduling issue -- we set up an appointment time, but he couldn't make it due to being tied up with another complicated repair. I should have gone with someone else at that point, but he offered a discount to reschedule the next day, so I agreed. The service call cost $150 (paid in cash) after the discount. He was in and out in under 15 minutes and says he replaced the hi-limit thermal cutoff. The dryer produced heat briefly that day, but when I first used it a few days later, the problem returned -- spinning with no heat, exactly as before. When I contacted him about the issue, he explained that a "proper repair" would require a full internal diagnostic, airflow inspection, and cleaning -- work that was not done during the first visit. He said this type of complete repair would typically cost $250-$350, and eventually, he offered to apply a credit from the first visit and complete the work for an additional $100 (bringing my total to $250). My concern is that the initial visit addressed only an immediate symptom without diagnosing the root cause. For $150, I expected a thorough evaluation, not just a quick part replacement. A proper eval and repair should have included checking airflow, testing all thermostats and safety components, and internal cleaning from the start. I declined the additional service and requested a partial refund, which he agreed to provide. As of today, I have not received it. In hindsight, I should not have paid in cash. [Edit: After this review was posted, I received the refund.] If you hire this service, I recommend clarifying upfront exactly what diagnostic work will be included and what the total cost might be if additional repairs are needed.