I was that guy who stops in 5 minutes before closing. I got some sort of viral infection and the…read morecough was getting worse so I hid my man card and schlepped my butt in to see a doc. There were two medical assistants at check-in, otherwise the waiting room was deserted. I was checked in right away and in a few minutes I was called in. After they weighed my carcass, and then took my medical history, the doctor came in. Although it was quick, the exam was thorough. I was in and out in 15 minutes. The facility is clean and well lit, and everyone appeared to enjoy being there, even with someone showing up at closing. Although there are urgent care facilities closer to me, this IU Health has been the most accommodating and professional.

Called needing a same day appointment. Was told my Dr could see me 2 days from that day.Would. To…read morehave called to make a same day appointment if I did not feel the need.This is after being on hold for over 25 min twice. This is. Or the first time this has happened. Then get in with a NP which is fine in another office. She make an appointment with my primary Dr then they call and cancel it and make it with a NP. What is going on! Do not state that you can get same day appointments when none are available. One of the calls was he has no openings till the end of Dec. is it time to change Drs?

I am a disabled veteran with severe spinal damage due to trauma received while on active duty in…read morethe USMC. I am a patient at the Center for Pain Management and have been for some time. The care I receive is excellent, and my pain is managed carefully and professionally by Dr. Rutledge. The support staff and nurses are kind and considerate. They gave me my life back. I highly recommend them.

Since severing the doctor/patient relationship , I requested they fax my medical information to…read moreanother practice . Still waiting. Then again, why would there be a sense of urgency ? Frustrated , not surprised .

In my lifetime, I have been to several dentists and have had a wide variety of experiences ranging…read morefrom excellent to atrocious. Dr. Snyder is easily in the excellent category. Her approach to patients absolutely one of respect with a true concern for their well-being and comfort. She and her staff continuously refine their dental techniques. I come out of her offices feeling smarter about what's in my mouth, and that is saying something. Her fees are a bit higher than other dental practices, but you get what you pay for. If it gets me to actually look forward to each dental visit, then it is worth it!

Having moved across the US frequently, I've had a wide range of dentists, some of whom were…read moredownright unethical. In fact, when I first moved to Lafayette, I had a dentist give me an estimate for fillings for my "four cavities" which I knew I didn't have. After getting several referrals from co-workers for Dr. Snyder, I made an appointment. She is one of the top dentists I've ever been to. Her and her staff are friendly and professional. I have visited her office three times now (guess what...still no cavities!), and have zero complaints. She's about the friendliest person you'll ever meet too. My services always go smoothly. Her office is clean and modern, equipped with all top dental equipment. On my most recent visit, the office had to reschedule my appointment at the last minute. Most medical offices will penalize a patient if they do this yet do it themselves freely. Not Dr. Snyder's office. I received a gift card for the inconvenience of the last minute rescheduling. I sincerely appreciated this accountability and gesture. Even though Dr. Snyder is out of network for me and I have to pay in full up front and wait for insurance to reimburse me, going to a friendly and ethical dental office is worth it. I recommend her to everyone I know.

Dr. Cusack takes the time to get to know you and your family. He never rushes an appointment and…read moreanswers questions thoroughly. Dr. Cusack and his staff are very responsive. Whether I need a same-day appointment, clarification of orders, refills, or anything at all, they get right back to me. When we moved my elderly in-laws to Lafayette, they got set up with Dr. Cusack with no problems, even though they were new Medicare patients. My daughter has continued with him as her physician into adulthood. Can't say enough good things about him.

This was my first visit since this became WellNow. A typical guy, I won't see a doctor until I am…read morenear death. I felt like I had a sinus infection, bad headache (I never get headaches), sinus pressure, stuffed up, run down, all the symptoms. WellNow is around the corner from me, so it should have been an easy decision. After checking in, I had a short wait and was guided to an exam room. I described my symptoms to the nurse and was told to wait. A few minutes later the nurse practioner, Rebecca, comes in and very brusquely tells me that I have a virus and needed to see a functional medicine doctor because I have mold in my body. Really? I used to get sinus infections all the time when I lived in Texas, and still get them once or twice a year. Rebecca is younger, probably 25, and it's doubtful she spent much time as a nurse seeing patients. Rebecca them throws open the door and tells me "We're done here," stomps out and throws her pen on her desk. I replied "Thank you" and left. I then went to another urgent care where the NP was closer to my age and probably had a lot more experience seeing patients and is willing to listen to them. She said I had a sinus infection and wrote a prescription for an antibiotic. I cannot recommend WellNow with an NP with a bad attitude and unwilling to listen to how a patient feels.

Amazing experience! This is the second time we've had to visit on the weekend, and I highly…read morerecommend them and their staff! The care was top notch, and QUICK! Thank you!

Dr. Sanders diagnosed my vestibular migraines and accompanying vertigo. He has been great at…read morehelping me deal with that.

each. is it Dr Sanders was more concerned about a condition that I was not seeing him for. at the…read moreend of each visit I would have to ask "what about what I am here for". Then 7 months later was sent a bill for services that my insurance had already paid. very rude customer service. will not be back!

The office is cute, clean and comfortable. My kiddo always gets GREAT adjustments and leaves…read moresmiling. Easy to schedule and easy to find the location. Dr Chelsey really takes the time to get to know her patients and work with the areas of concern. Brought my baby in when he was colicky & since he's seen her, he's been a completely different baby. HIGHLY RECOMMEND!

Evidently this office has more than enough patients. I have tried to schedule an appointment over…read morethe past 2 months at least 3 times; leaving messages to contact me on their voicemail and also have emailed.

My wife was in the memory care facility from 9/9/2025 until her passing on 6/6/2026…read more I cannot stress how much I appreciated the special care that she received from all of the nurses and care givers during her stay there. They did everything possible to help her in her time of need. Thank all of the staff for their caring attitude. Michael A. King

Honestly do not recommend but let's go over things I've seen / heard while working here …read more -Dietians are really rude and make their cooks and culinary aids work and with fevers ,pneumonia,Covid symptoms. -They don't let you take time off for your family . Only option is to quit . They also get mad when people try to communicate with the dietitians . There pushy and rude and they interrupt people's sentences all the time and the residents too , no workers let them communicate their feelings . -The cnas are extremely rude to residents/House keepers/Receptionist -They mess up the pay grades and or don't pay people . -Mold in the kitchen . In the ceiling and in dish room . -They won't let anyone change shifts in any departments -Dementia unit is the only good unit in this place -They aren't very understanding -if you also test positive with Covid you are able to come back in five days even if you had Covid . They also say that the workers shouldn't test for another ninety days so no positive Covid tests show up during this time . -The supervisors tell everyone to pull up their mask but don't wear them them selves . -They let the residents sit and scream when they need a blanket ,a mask put up ,pushed to their room .anything the residents need the cnas expect them to do them selves . -The cnas also always came in there and were demanding food in the middle of the line especially this women on the 200 unit .Theresa not sure if she still works there but wouldn't recommend having your family member put on 200 . Try on all costs to have them put on 300,400 units and the dementia unit. -The food is also so terrible . And the cnas will steal food from the resident and claim the resident doesn't have any food. -I just can't stress enough how disrespectful and Inconsiderate this place . I DO NOT RECOMMEND PLEASE PLEASE PLEASE KEEP YOUR FAMILY IN YOUR CARE OR SEND THEM SOME PLACE ELSE . Not only I but other people I've talked to/heard stories ,these people also do not recommend this place or talking to the dietitian lady or any of the cnas .