Having an appointment doesn't matter. Even when you check in 10-20 minutes before your appointment time, you will still have to wait. I had an appointment at 9:20am today, I checked in at 8:49am. It's currently 10am and I'm still waiting in the lobby to be taken in. Once I'm taken inside, that will be another 45 minutes waiting to see the doctor. Do not come here, same for the dentist side. You will be left waiting for over 45 minutes to an hour for the dentist to see you. read more

Called to make an appointment the clerk hangs up. I called again the clerk said I don't need an appointment I can walk in. waiting over 2 hours. read more

If I could just rate the Dr's, I would give them 5 stars. But the staff.... The staff is horrible. I will be looking for a new provider just because of the staff. I have been going to Eisner for 8 years and have just ignored it for the most part but It's becoming impossible. Making an appointment takes 2 plus hours on hold just to be disconnected. The front desk is incompetent. The wait is insane. I really would urge that the management takes a look at their hiring and training practices along with the scheduling process . I recommend that if you are looking for a new provider, don't come here if your time is valuable. read more

the staff here don't care about their patients, i seen a staff listening to music with airpods on. Where is the professionalism?. They always have an attitude. read more

One star just to leave a review. Very unprofessional customer service. Trying to schedule an appointment takes more than 30 minutes on hold. Then someone picks up, and they say let me check the availability appointments, and then they put me on hold for 10 minutes. They need training on how to schedule appointments. This place needs new management asap! read more

I love this place I been going to this place at this lynwood location about 6-7 years now doctors and nurses are good, but after the pandemic contacting them to schedule an appointment has been hard and annoying waiting for so long and the call back system or the person not sure don't get back or hang up on waiting line ! read more

so can anyone tell me why it takes 40 minutes to an hour to have anyone at this establishment answer the damn phone, there's been ONE person in the call queue in front of me and does it really take 45 mins to help one person over the phone? and if I leave my number to be called back 9 times out of 10 they won't even call you back. It's ridiculous read more

If I could give negative stars I would. This place is a joke for the front desk and medical side. Dental is amazing and quick. Love the dentists. But seriously, front office staff never knows anything when being ask, are constantly busy, doing what I don't know because, they don't even answer their own phones. It goes to a call center. Appointments, even if you are early you will wait. Expect hour long waits or more. Waiting on referrals? You'll wait forever. Waiting on results, again you will wait forever. Save yourself the trouble and don't come here. I'm switching as soon as I get my referral to go through. read more

I had my baby Friday.. this is my primary clinic and today (Tuesday) i woke up with a fever of 100.8 body aches and chills. I called the hospital I delivered at at they told me to make an appointment with my clinic to get checked out today so i did.. i had my appointment at 3:20 pm through telehealth and even asked the lady who scheduled it for me if they will FOR SURE give me a link before it starts- she assured me they would. Well ive been on hold as the only person in the que for over 30 minutes just to talk to a receptionist about where the fuck my link is. At this point i feel like they aren't answering just so they can run the clock and go home. They now close in 20 minutes and im going to have to go to the ER and spend all night there because i might have an infection and my clinic failed me yet again. Im so done with this place i cannot believe they really let me down from the jump this isnt the first time ive had to wait this long for them to answer my cabut it is the most urgent like you cant answer the reception desk when people need you shame on you *****UPDATE: So an hour and a half later i finally got my telehealth call from the doctor; i explain to him i have a fever and i had stitches and he tells me I probably have covid and can come in tomorrow for a covid test then return in A WEEK to check for infection..... i got tested in the hospital and i was negative, and his evidence based conclusion was that it wasnt possible to have an infection because it would have shown up YESTERDAY not today.. however COVID would show up today because its been almost 5 days since my test. So he tried to schedule me a covid test appointment for tomorrow afternoon and a followup the next week if everything goes okay.. i am NEVER coming back here. I went to urgent care and sure enough i have an infection.. my temperature alone went up to 102.8 and he was just unwilling to even consider facts that he should at least test for both an infection and covid sonce he was so adamant. read more

Eisner Health - Ive been the first in line since i called... - Pediatricians Near Me - Lynwood, California

I came in for yearly physical, my PCP is Christina Hills and she was amazing! I felt understood, educated and supported on the issues we discussed. read more

I never write reviews, i don't like to be that person but I was on the phone for over an hour just on hold to try and make an appointment. There were only 3 callers ahead of me there is no reason why it should take this long and after they finally answered the phone they did not want to give me an appointment. I was trying to schedule a prenatal appointment since I am at high risk, i wasted an hour for nothing, seriously the worst! read more

Eisner Health - Pediatricians Near Me - Lynwood, California

I swear this is the worst place to take your kids ! !!! Even if you're pregnant find somewhere else every time I have an appointment they take forever and then when the doctor arrives, they rush it ask questions so fast they don't even take their time!!! And then every time I come, there's always new people working and every time by the looks of it is just people their training idk !!! I see them they're just in the phone and social media smh and just chitchatting random sh. ... just beware don't come here I have three kids that I used to take care of my youngest is 2 I keep telling him that my son has autism. It looks like he has autism, but they keep telling me that he'll grow out of it. He's going to be three years old and he still does the signs of autism. The thing that I hate the most is that they keep telling me he'll grow out of it and they did not give me the help for him !!! So I had to keep and keep until they fucking listen !!! read more

Worse place!! I had my prenatal here, and i always had to wait over 2 hrs to even be seen. My appointment would be at 8:30 am, and wouldn't get seen until 12! By this time, pregnant, im hungry, thirsty, anxious, sleepy. i never seen the same doctor, EVER, a student seen me and dismissed me as-well? I understand that they are becoming doctors but I literally NEVER got the same doctor, my pregnancy was high risk and i felt so neglected at this place, would refer me to emergency ultrasound, and the appointment was for after 3 weeks?!! I had to go to the ER to get checked because i was bleeding! Ridiculous that this office can get it right, i had blood work results lost!! Not on their system, and then try to blame me "why haven't you done your bloodwork" Went and had to pay to get seen by a obstetric gynecologist and found a placental abruption, the reason of my bleeding, and started medication asap, how is it possible that my providers couldn't take care of me! The front staff are so rude! Wont even look at you, act like you not there! So disrespectful Came here to my postpartum check up, horrible again, i just wanted to leave, has me waiting for 3 and a half hrs with my newborn, she was fussy and crying. After the appointment I kept looking out to see if anyone was even there, THEY FORGOT I WAS THERE after so long to discharge me, because everyone went to lunch! Second appointment i had was supposed to be telehealth at 9am got the call at 11am, and the nurse said "im going to cancel your appointment because i dint see a reason for you to be seen" when i had just gone to urgent care 4 days prior due to a 102.7 temperature, and tonsillitis. TAKE SOO LONG TO ANSWER PHONES IF THEY EVEN ANSWER!!! I am now trying to set up a medical and dental appointment, got transferred after 40 min wait and i was supposed to be number 1 on the queue? Transferred me to someone in lynwood that said that was not the appointment line, so she was gonna transfer me, so she did and ended up in someones voicemail!! There was no waiting, no line, so im thinking this is someones office number, i left a message but i know im not getting any answers. I tried again and i am still on hold as number 1 in the queue, is already 4:10 pm, i know they just not gonna pick up because they almost close, so of course they dont want to deal with anyone. I am so disappointed at this place, i kept giving chance after chance and cant get it right. read more

Eisner Health - Wait time on hold to reach appointment department - Pediatricians Near Me - Lynwood, California

The WORST, my child's sick and had an appointment at 9:40, got there at 9:30, was put in a room, 20min pass by nothing, 30, nothing it's 10:20 and nothing , ask the doc while she was laughing and talking to the other doc says we short staffed haven't forgotten about you yet nobody to see us or anything until I spoke up , mh child's throwing up and with a fever . What's the point of having appointments if I'm just better off going to the ER, This clinic just gotten worse and worse. read more

If I can give 0 stars I would this is ridiculous I've been waiting over 1hr 50 mins to make an appointment I've been "1" on the line number and still waiting that long I'm upset I just hung up still want able to make the damn appointment read more

Today was my first time here with my 5month old, he needed his shots the appointment was at 9am we got out at 10:40am not bad. The receptionist,doctor's assistant and the doctor were all very nice. They have some wall toys for kids and my three year old was given a coloring paper and crayons super helpful to keep little ones entertained and not bored. Plenty of parking in the morning but by the time I got out it was packed! I've read so many bad reviews of this place im not sure if I got lucky, but I definitely look forward to out next appointment to see how it really is like. read more

There's no way. I am beyond disappointed in this clinic. I keep wanting to give them chance after chance but today was the last straw. Not only did their lack of care made me get a c-section. But today I have COVID-19 I wanted to call to try to get any medication for my symptoms or just any advice. I called the first time they answered and put me on hold for 29 minutes, they hung up. I called again and gave the automated message to give me a call back. Never received a call back. I decided to call again it's been 43 minutes since I called and I have yet to be answered. I called the downtown location to see if they can transfer me or get in contact with Lynwood location and I'm barely getting a response ‍ read more

Eisner Health - Pediatricians Near Me - Lynwood, California

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THEY ARE NEVER ON TIME WITH APPOINTMENTS! Always wait more than 2 hours to see a freaking doctor when you're ON TIME FOR AN APPOINTMENT!!!!had an appointment at 10 am, it's past 11:30 am and NOTHING! It's ridiculous especially when you have a crying baby. Then you see workers in the lobby just chatting it up read more

I've been calling back to back today no answer this happens to me all the time every time I call they don't bother to even pick up I had to call the location in downtown for assistance read more

DISABILITY started in Sep. we're now in Dec and the dr still hasn't sent off the forms! I've been calling every week to check the status but 99 percent of the time they're going to tell you they can't get in contact with anyone from that department and to call again another day. IM SO BEYOND DONE WITH THIS CLINIC! I understand healthcare providers are busy but 2 & 1/2 MONTHS is ridiculous. read more

im not happy with this place, had to wait a whole month to get my xray results and blood work, i dont recommend this place, im going to have to change doctor once again read more

Eisner is the most awful place I have ever been to. The worst prenatal care I have ever had. There were times I cried because I could not get ahold of anyone to make an appointment and was worried about my baby and my own health. I was considered high risk as well and was only able to be seen by someone here 3 times. I went months without even getting my blood pressure taken. When I finally got an appointment, I was questioned in a condescending way as to why I hadn't been in, in so long... as if I was the irresponsible one. I was also questioned again at delivery of the baby because on my paperwork they had reported I had not been in. How embarrassing! All along, I had to beg and plead for rountine tests to be done and appointments to be made and still never got them until the very very end of my pregnancy. Every test and all the bloodwork I was supposed to have done was done too late to matter. The tests were done because they had to be done before the hospital could give me my c section, not because they cared if something was wrong. I had to go through them to get my breast pump as well that I desperately needed.GREAT! After a lot of calls and pressure they said they finally ordered it for me. It never came and I'm using a hand pump after having issues with the baby latching. My gestational diabetes test was done when I was 9 months pregnant when it should have been done months before. I never once saw the same dr it was someone different every time. I hated every appointment, waited for hours in pitch black rooms with lights that wouldn't stay on and was pressured to be sterilized via tubal litigation during office visits. I left feeling angry, uncared for and hurt over the way I was treated. I delivered my baby 5 days ago and the hospital told me that my daughter needed to be seen at Eisner at 3:45 on Monday. This is routine. Eisner never contacted me about the appointment and I live in riverside so I tried to call and confirm it, knowing that they probably would screw it up somehow. Nobody answered or called me back. My baby girl looked as if she had jaundice, even though it's a long drive and I'm in a lot of pain, I decided to go to the appointment without hearing back from them. I drive all the way down to Eisner yesterday they said they had no record of my daughter in the system and no appointments lined up for her. The lady was rude and unhelpful and my husband was absolutely appalled with how she acted. I had to take my 6 day old daughter to the emergency room, that's full of germs, days after major surgery, to get her checked out because I can't get ahold of my doctors office and they haven't called me back. I've left messages and called over a dozen times since I was released from the hospital... crickets. This place should be shut down. Absolute TRASH. If you get your prenatal care done here you better pray nothing goes wrong with your precious baby because they just DON'T care . I have an appointment for my postpartum check and I not coming to it. My baby won't be coming back here either. Thanks for all the anxiety, frustration, worry and lack of care you guys provided for me during my pregnancy. I'm definitely filing a grievance. read more

FRONT desk are uneducated/unprofressional/unskilled. I just wasted 45minutes because they decide to take their lunch and leave. They come back and they give me an excuse sorry we can't see you. They got my personal information probably to do illegal business such as opening a medical account under my name and get credit for the nonservice they did this afternoon. Atrocity please do not go here. Something about this place seems odd. Do not come as a walk-in ..they'll waste ur time and pretend ur not there. Not even a courtesy. I cant believe such places still exist and are open for business. read more

DO NOT COME TO THIS PLACE UNLESS YOU HAVE AN APPOINTMENT. If you do not have an appointment. They will say our doctor is full come back another day. I have tried coming to this doctor 3 times and they always send me away with the same excuse. Go else where. read more

This office is a joke! Save your self a headache and go else where. They always take so long to see you and the front desk staff is rude AF. The worse part about this location is the front desk. They do not greet you when you enter and as soon as you approach the window they just stare at the computer. After standing there like a dumbass for a minute or two then they want to ask if you have an appointment. It's like you have to greet them first before being acknowledge. I just witness about 4-5 people who had appointments and won't be seen today. Simply because they were at downtown location and no one notified them or because they told people over the phone they had walk ins and they practically don't. The front desk speaks so unprofessional to you it's like they don't even care that you wasted your time in coming in. They should be professional and at least act they care. I had two children and with both I came here. I should have listened to my baby daddy and stopped coming to cheap ass doctor office like this one. The doctors here are amazing but the front desk and communication here is unorganized. To top it off these girls talk about the patients after they leave. I should have recorded this shit and report to who ever runs this office. Pathetic! Too bad I have to wait until the first of the month to transfer offices. read more

This clinic doesn't know how to send disability papers. 3 month later still waiting!!

I come here for me and my baby's appointments, good service. Wait times are great if you come on time even if your early you might get in early. Staff is awesome never had to complain. Friendly and very helpful on pregnancy questions and prenatal care, other than that regular check ups are ok. Took good care of me and baby. The only bad thing is walk ins you wait three to four hours to see a doctor. And you see a different doctor every time for prenatal check ups. Facility is clean. read more

I've been coming here for 9 yrs only because I love my Doctor. I don't recommended it, you must have an appointment and even with an appointment you will be there for 2-3 hrs. Last Thursday 08/13/20 was the worst, I went for COVID testing and they literally had me outside with this heat waiting for 3hrs. I had to call them 3 times to remind them I was out there. The Doctor that came to test me told me as usual they have a lot of patients, but to not worry I would have my results by Saturday. I called them on Saturday only for them to tell me they didn't have my results that for sure I would get a call from them Monday. Tuesday I call them and only to find out that I need an appointment to get my results, only appointment available was Monday 08/24/20 this is ridiculous CVS sends you your report through an email 4 days after your test and Eisner wants me to wait 1 week for them to tell me if I'm negative or positive. read more

I am a first time mom and this is my first time being on Medi-Cal in my life. I was referred to this clinic by Planned parenthood once I was told I was pregnant. While pregnant you are at the doctors often. Every single time I have visited this office I have had to wait with an appointment over an hour to be seen and sometimes 2 hours for the appointment to be completed. When seen you never see your doctor who is never Christine Marie Hillson. I've only seen her once in the 7 months that I've been pregnant. Each visit you're seen by staff that has no idea what your pregnancy includes. You have to ask them to do their job. They have lost test results from blood work. They have had me leave without giving me paperwork that's important. They are uninformed and unprofessional. This is critical because as a pregnant women you want to know that your child is healthy, that you're doing everything correctly and that the medications that are prescribed are safe. I was told early on to take a thyroid medicine but since then it hasn't been monitored for over 4 months. Today I'm visibly upset and Dr. Ficklenscher just dismissed me and doesn't care. Which is funny because she is pregnant. I'm pretty sure she wouldn't find this service acceptable for her child but is content in giving me half ass care for mine. If you're pregnant don't waste your time here. Worst prenatal experience. read more

Love the staff here because they always call me with reminders, the wait time is short and the nurses/doctors are amazing with my son and self. I get follows ups within a week or as necessary and always at my convenience. Thank you Dr. Hilson (Only downside is the limited parking) read more

This place is horrible. The only reason I come here is for Dr.Hillson, she is the best! BUT Every time I go I am there for 2-3 hours. Most of that time is spent sitting in the room waiting for the Dr to arrive. For example, I had an appointment at 3:00pm , I arrived early & i was not seen until 5:17!!!!! It's ridiculous how long you have to wait & the staff just dismisses you as if you're not important. If that isn't bad enough, the wait times when you call are just as bad. I've currently been waiting for 46 minutes just to ask a simple question. Unbelievable read more

They need to start answering the phone lines 30 min waiting and called again and no answer!!!

Appointment was at 9:00, it is now 11:10 and I just finished seeing the doctor. This facility is by far the worst I've ever been too. Doctor was dismissive to what I needed. I requested to have an allergies test done. She did not request or a follow up. I have rashes on my face and had a fever. Her advice was to exfoliate. All that did was irritate my skin even more. Seriously avoid if possible. Only good doctor is Dr. Hilson. read more

The wait is rediculous i did a walk in it took them 1 hr just to tell me the doctor was gonna see me and another hour to get me i to a room doctor came quick n just to check me out it took them 30 min such bad service the doctors are great the staff is terrible receptionist always talking about personal bussiness ........ read more

Dr. Argulo really knows her patience. She took the time to listen to her patient and explain in a simple way that I could understand how my teeth are doing. She was informative about the limit of Medical coverage and her assistant Carolina has a subpar service mentality. She took the time to explain how to brush correctly, and what tooth paste to use, and the advantage of flossing and mouth wash. I went to many dentists in the Los Angeles area but had only a few experience like this. read more

I true hate this place!! You wast so much of you time going to this clinic!! Doesn't matter if you get there early, you still wait about an hour to get seen. You spend more time waiting to see a doctor then the what the time you spend with the doctor! Smh read more

The wait time is terrible. With appointments I had to wait an hour to be seen, and after taking my vitals, another half hour in the room for the doctor to see me. Every appointment, I had a different doctor, so it was never consistent. Only reason I'm giving two stars is because nurses are nice and friendly. They also have dentist office in the same location, which in my opinion are much better organized and they see you right away with appointment. read more

I remember being irritated for having to wait in the lobby well pass my appointment time. HOWEVER, once I got to the back and got my initial work up by Sharon, it was well worth t. She's personable, knowledgeable and helpful. Then the main event, my time with Dr Hilson. Never in all my life have I had a physician take so much time to explain, listen, engage with me. ALL of my questions were answered. ALL my concerns were addressed. I left feeling completely cared for, attended to, and satisfied. Well worth the wait. I'll just start bringing a book along with me, and tell my job not to expect me until a few hours later. I initially came here because I recently changed jobs and subsequently had a lapse in my insurance coverage for a month. I needed prenatal care and Eisner helped me with my Emergency Medi-Cal app and make sure I had the prenatal care I needed through those 30 days. When my new insurance kicked in, a PPO mind you (meaning I can see ANY Dr of my choosing), I chose to stay with Eisner for the remainder of my pregnancy. The care here is unlike anything I've experienced. I'm proud to be an Eisner patient. read more

We like going to this clinic because of my son's pediatrician. Her name is Dr. Hilson, she's awesome. The reason for the one star rating is because of the way the clinic handles its business. There are no walk ins available and the staff can be rude and unprofessional. My last two visits here have consisted of my family being placed in a room waiting to be seen by a doctor only to be skipped by other patients with later appointments or not being warned that the doctor would be running late. A lot of these issues would have been cleared with the proper communication but the staff didn't do anything to acknowledge any of them. We love our pediatrician but we feel that enough is enough. I'm sure their employees mean no harm but they really need to work on their professionalism. read more

THEY DON'T CARE ABOUT NO ONE. DON'T GO THERE SPECIALY FOR PRENATAL CARE. I requested a doctor change to this clinic thinking it was the best for me and my baby. I was pregnant, Your 1st appointment is not with a doctor, they scheduled you with a nurse. They requested a Glucose test I was 6-7 weeks pregnant, you need o take the test from 24-28 weeks. I guess it was just to charge my health insurance. They don't deserve not even one star. They do not care what I cry thinking about the horrible mistake I did when I request the doctor change. read more