Great time dealing with the team here. We purchased a 2026 kona and they had the perfect green…read morecoming off the truck when we arrived and they let us switch cars and got it through the shop and cleaned up right away. the team here knows what customer service is about.

Absolute group of knobs. Had an appointment to test drive a vehicle and the crew couldn't even…read morecommunicate that it already had a deposit on it and couldn't coordinate test drives so I sat for 30-40 minutes just to be told to screw off. Collosal waste of time that could have been spent finding a real dealershipt to find my car. Would not suggest to anybody unless you like the whiny bald manager telling you that they don't have what you are looking for.

I would use this business for all your towing needs fast, reliably, friendly, very busy man didn't…read morematter he answered my call picked up my car dropped it off right at my door. Couldn't ask for anything more great service Thank you

EFM was the company called when my vehicle was impounded under the care of another driver. The…read morevehicle was left unlocked in the facility which has no surveillance system. The owner of EFM has stated that he personally took the brand new battery from under the hood and did not return it, my license plates as well as a number of other personal effects and power tools are also missing from the vehicle which was entrusted to him directly by the RCMP and at no point, unattended, except while in his care and I did not learn of the theft until I had paid him $300.00 cash to retrieve my personal belongings from the car. He then "disposed" of the car when I was unable to pay the remainder of the impound fee outright and claimed that he sent it to Farbrook Auto for scrap but they have clearly stated that they did not have anything to do with the vehicle. The office was locked when I arrived at approximately 11:00 on a weekday and when he did arrive I was forced to wait at his drivers side window while he made 3 phone calls attempting to locate his staff. When asked for an itemized invoice the owner refused to issue any form of paperwork and said that the dollar amount owed should suffice. He did not deduct the $300.00 already paid, claimed that he did not accept cash after previously accepting it and refused any kind of rate breakdown on the bill. When I requested a complete itemized invoice as well as impound records and proof of surveillance and disposal of the car he became agitated and argumentative and proceeded to bump me with his car mirror repeatedly while attempting to drive away. I would not recommend this company to my worst enemy and suggest staying far clear of this alarmingly shady enterprise!

Heading home with a used 5th wheel we had just purchased privately. Had a blowout just outside of…read moreMoyie. Corey from Van Horne Towing showed up to save the day. Being new to 5th wheel towing, and travel trailers, he gave us some great pointers and suggestions as well as showed us an easier way to changeout a tire on a travel trailer. He called a local tire shop in Cranbrook to see if they stock the tires our trailer required and he let them know we were on our way. We turned around to head back to Cranbrook to replace the tires, Corey stayed with us the whole way to make sure we made it to the tire shop. Thank-you Corey for everything...

Great customer service! Jeremy went above and beyond. Would highly recommend Neno's for your…read morebodywork and paint needs.

We just had our house windows done we can't say enough it was beyond perfect and the price was…read moreexcellent we will definitely recommend them to everyone we know !!!

Awesome job they did on my truck, but we're super helpfull with all the extra details like,…read moreorganizing car rental , driving me to the car rental place , cleaning my truck inside and out, friendly, you don't see this level of service in cranbrook or area often, good job.

Place is absolutely unreal. Robin is one of the best Harley mechanics around all of BC. Can get you…read morewhatever you need at a killer price. Classic bike shop only place to take your bike in the Kootenays

I love taking my car here for tire work. They are fast, courteous, and quick to respond to any…read moreissues that might come up.

My daughter took her car in to have a winter tire put on as it was low on air. They stripped her…read morestud, charged her 180.00 to replace it and never put on her winter tire. They put the summer tire back on so if she would of been in an accident, her insurance would have been void. I took the car back down and asked about the bill and why they never put on the winter tire on. They told me they were too busy to deal with it that day .Basically told me to hit the road and she had to eat the bill.