Diego's Auto Body delivers flawless craftsmanship and, just as importantly, genuine care for his…read morecustomers--he's the rare professional whose work and heart are equally impressive. Highly recommended!

Excellent paint job. I feel was a great value. The only problem I could find was a lot of of the…read moreinside. Had paint smeared on a few areas. My trunk never leaked water. When I got it back and it rained, it was leaking water. The gasket around the trunk That seals off the water was pulled up loose and not reseal properly. I own a 2009 Toyota Camry. I just have to get it back down there and with their cooperation they said they would fix any problems. Customer service is excellent.

Best experience that I have ever had with a bodyshop. They made an appointment for me to come in…read moreright away to get an estimate unlike every other body shop in Naples. Once there, they took care of everything in a very timely manner. On top of that they did a fantastic job !!!!!

They do great work. My car looks like new after they repaired it. Best body shop in Naples.read more

Great body shop I have been able to count on. I recently had a damage which they were able to not…read moreonly fix but the turnaround time was quick and the responsiveness was great. Highly recommend them! -Tainá and Danny

I'm the original owner of my black 2015 Jeep Wrangler Unlimited Sport. Over the past year, my hood…read moredeveloped a small spot of clear coat fading due to the Florida sun. The spot was about the size of a baseball. I was really the only one that could see it but it bothered me enough to get it fixed since I'm a perfectionist. I went to Doug Brann and one other high end body shop here in Naples to see what the best fix would be. They both suggested the same thing, a full repaint and clear coat on the hood. After researching, I felt like the luxury body shop would have been overkill, and reading customer reviews made me feel confident Doug Brann would get it done correctly. Grady was very pleasant to work with and described to me exactly what would be done and to give him a call when I was ready. A few months later I scheduled the job, letting them know I was moving to the Saint Augustine area and needed my Jeep back by a specific date. We arranged to drop it off of Wednesday and I'll have it by that same Friday. Friday came around and I never heard from them. Grady informed me that bugs flew into the clear coat as they were painting and they'd have to keep it over the weekend and it would be ready on Monday. I was very accommodating, even though I needed my Jeep that weekend as we just purchased a house and needed to get things in order. The Jeep was ready for pickup on Monday, and I moved a few days later. I was being extra cautions the first few months and didn't wash it for the first time until almost 4 months later. I always hand wash section by section, and wax it after. My Jeep has never seen an automatic car wash. After I washed and started to wax, I noticed about a 3/4 inch piece of fabric or hair literally baked in underneath the clear coat. I attached images here in the review(image 2). I reached out to Grady with the pictures and he responded quickly, saying it must have been "bird droppings" and "it is not a failure in our paint materials or workmanship." I even offered to send a video or hop on a FaceTime call with him. Within 24 hours I went to the three top rated body shops in my town to get their opinion. The first owner told me it was "scientifically impossible" for that piece of fiber to get underneath the clear coat after it was applied. The contaminant was 100% there while it was in the booth. The other two shops immediately said the same thing, laughing at the bird droppings theory. I paid $880 out of pocket to Doug Brann's purely for a cosmetic issue. Anyone from Naples knows I had many options to choose from. The three body shops out here will have to fix my new issue the same way Grady did, a brand new repaint and clear coat which will run me roughly $1k here. The fiber won't just work its way out since Grady's crew got it on there before the clear coat was sprayed. There are also two spots on the hood where the paint is gone down to the metal, and they turned orange from rust after my first wash. I attached pictures so you can see them. Just like the trapped fiber, those pinholes are paint application defects from Grady's booth. I would have never left a review had Grady stopped responding to my messages. I'd second guess bringing your vehicle here, maybe if insurance covers your issue you'd be able to fight it, but Grady left me out to dry.

Had a great experience here overall. The staff was friendly and professional, and everything was…read morehandled smoothly from start to finish. I especially want to shout out Brian Kinsey -- very professional, respectful, and easy to work with. Like anywhere, there can be small imperfections from time to time, but what matters is how they handle it. If you notice anything at all, just let Brian or the staff know and they'll make it right. That level of accountability goes a long way. Appreciate the service!

They did a cooling system flush and fill. Car was done in a timely manner and they honored the…read morequoted price. Well run, professional business.

Great place to get your car worked on. Highly recommend. Randy and his staff were excellent and the…read morecar came out looking like new.

Our side door was scraped from pulling into the garage and they did such an awesome job fixing -…read morethe whole thing looks brand new and the entire car was spotless when it was done. They finished quickly and were super to work with.

I was the second car in a 4 car pileup where the last car didn't step on the brake. Luckily the…read morefirst two cars suffered the least amount of damage from the collision. The last two cars were undrivable. My insurance recommended Gerber as an affiliated shop that has good communication. They are smaller sized shop Rick /Rich did my estimate and was able to adjust. For the rear view camera cover that was damaged in the same collision the jacketed spare tire lug nut was also damaged. But I plan to replace them all with solid chrome so that didn't matter to me. Just be aware if you use this location they are usually 3 months out. And that they will not order your parts till your vehicle is in the shop. Due to lack of storage and to secure that they make sure that the customer doesn't switch shops at the last minute (so they don't ever have to mail back parts) 9/2023 Ambiance 5 nice waiting area. Service 4 expect to wait a week or more for bumper/ covers replacement I came back for some extra painting on a Monday to color match the fog light trim it looks great now. Hope it lasts. Location 5 nearby small shop very little extra parking so schedule an appointment for estimate. Value 5 my insurance didn't cover a rental. But I didn't need to go anywhere for a week. Thankfully I have a great neighbor who was able to give a hand.

I was in a car accident and took my BMW to Gerber Collision & Glass on Market St. I was told by…read moreestimator Dekendrick that it will be done in two weeks. It was done in two weeks and looks perfect. Dekendrick was wonderful!

My parents had a good-sized dent on the rear quarter panel of their newer vehicle. They believe…read moresomeone may have dinged their vehicle in a nearby parking lot. They were recommended this service provider. They sent Derek a photo and got a quote quickly. Derek, was very communicative, arrived on time, did exceptional work, very professional, charged a fair price, and now you would never know there was a dent. They were very pleased with Derek and would be happy to recommend him.

Fast ,courteous service...did a very good job.Charges were a little higher than I thought it would…read morebe..but a lot less expensive than what a repaint would cost...very professional.