Excellent customer service and very friendly. Got in and out quickly. Very reasonably priced!

First time visiting to get my car looked at as the engine light went on. I dropped it off at 9am and they said it would be 2 hours so they gave me a courtesy lift back to work. I had not heard from them so called at 1:25pm asking what is happening and is my car done? No and still doing diagnostic and said they would call me back with a quote. I waited another 45 minutes and called them back asking if I will have my car today? It's Friday and they are closed on the weekend. The manager Jeanette stated that the diagnostic should take a few days. Excuse me? Never heard such a thing. I stated I want my car back and to please just replace the fluids. She called me back with what I needed and offered a cooling system treatment for a special. I am not going back to this establishment. The lack of communication, upselling me without addressing my initial request to fix what I came in for. They do not have care and or concern for their customers only profit. please reconsider using this business. read more

I really used to love these guys but the last time they did work for me it was shotty at best and very, actually way over priced I use Naples Park Auto now and so far very happy with him read more

Great service along with honest advice is hard to beat. I can't say enough goods things about this organization. Quick turnaround and fair pricing! read more

In and out 15 minutes after I arrived. Changed oil & filter--vacuumed car--filled all fluids--check all lights and tire pressure. Excellent service. read more

went in for an oil change to my merecedes, e350 with 50,000 miles. technician (apparently) did not monitor the auto-fill device when filling and nine quarts of mobil one sprayed all over my engine bay with little getttinng into the engine and he never said a word about the disaster!!! instead, he kept quite, took my money and let me drive off with little oil in the engine!!!! drove towards home (fortuntaely, only 1.2 miles) and experfienced smoking and an obnoxious smell of burning oil. checked dipstick when i got home to find less than half oil. called them, demanded a tow back to their facilty where they did a half-assed clean up and , filled the 0il i went home with no appology, no admission of the mistake and the claim that only a drop fell on the exhaust pipe, thus, the smell and smoke! upon arriving home i noted an oil stain on my tile driveway at least 3-feet in diameter! when i registered my issue on goole review, they shot back and called me a complainer i fully understand that any body can make a mistake but to do so and try to cover it up by no mention of it and letting me drive home with little oil in the engine is inexcusable!!!! i strongly suggest that you do not trust this place with your car!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

We have used Windermere several times for installation of new sets of tires on various cars. Have always been completely satisfied with their care, prices and quality of the service. read more

This is an excellent place to bring your vehicle for service (oil change, AC, tires, etc.). They give you personalized attention and are definitely looking out for the customer. I definitely recommend going for an oil change & you do not need an appointment at the Airport Pulling Rd. location. They are honest and treat you right! They take Triple A. They have return customers most certainly! read more

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Quality service, efficient and polite. Was recommended by a friend as I don't always trust these quick lube places. This one is affiliated with a full automotive mechanic shop and I think they are trained well. read more

Took my old truck to another garage and they told me there was nothing wrong with it even though it had very little acceleration. Wyndemere found the problem & fixed it in a timely manner. I would definitely bring any of my vehicles in for repairs here . I found them from a recommendation from a friend & now I'd recommend them to anyone with car problems. read more

Windermere is absolutely fantastic, the workers there are super friendly and always getting their work done quickly and efficiently I definitely recommend going here over any other place! read more

These guys are the best. Mike and his crew are honest & very knowledgeable with foreign & domestic care. They also don't rip you off.

Competent, courteous and fair. I used their services for a braking system repair. These people work hard to give you realistic advice about your maintenance and repair decisions, and keep you in the loop at every stage. I will be a returning customer. read more

Being new to the area, and having to find a place to take my car for service was daunting at the least. Being a woman and finding a place that isn't going to rip you off or speak to you in a condescending manner can be difficult. Finding Windermere was such a blessing - the staff is friendly, efficient, honest and doesn't try upsell you on stuff you don't need. I highly recommend Windermere for all your vehicle needs! read more

I love to come here to get my oil changed...they are friendly & knowledgeable. The lobby is very nicely done and chairs super comfortable. It is not noisy or smelly like some places..it's a peaceful place to wait. Pricing is very reasonable. Thanks for a job well done! read more

10/10 would recommend. Called before arrival and spoke to Michael who was incredibly kind and informative, even gave me a 5$ off coupon. After arriving, the blonde girl at the front desk was so sweet and helpful, they quickly did my oil change and topped off whatever fluid was needed and then one of the other guys went the extra mile to fix my bumper (that i accidentally ripped off) oh gosh, i can't recommend this place enough!! Thank you guys for the amazing service, y'all are greatly appreciated. read more

We own multiple foreign and exotic cars and have received fantastic service at Windermere's. They go above and beyond to serve their customers and are truly knowledgeable and have state-of-the- art equipment. Mike Warren is a totally hands-on owner and truly cares about his customers and goes the extra mile to satisfy them. We won't take our cars anywhere else. read more

They charge decent prices & good value on oil changes. Trustworthy garage to use in Naples. Quick service

Fast and honest. Old fashioned place with the good and bad. Mostly good. Honest people and experienced technicians. Why four and not five stars? Prices are not cheap although still affordable. I will definitely be using them again. read more

Just stopped in without an appointment. They were fast and honest about the type of oil change my Camry required. Plus they did a fantastic wash job inside and out. Checked all the filters and didn't try to upcharge me. Eric even put air in all the tires including the spare. I highly recommend Windermere Car Care and will return for any service my car needs. read more

I've had everything from a simple $20 detailing to the $150 full detailing and window tinting done and Windermere is fantastic, as is the owner, Michael Warren. The $20 detailing made my car look like new, but the full detailing and window tinting on a 10-year-old Honda Civic made a friend think I'd bought a new car. The window tinting is perfect, with no bubbles, and makes a huge difference in how cool my car is, and lessens the work the AC has to do. I got lighter tint in the front, with dark in the back. I also go to Windermere on Domestic Avenue and have had everything done from a simple oil change to replacing the master brake cylinder. I work for the county and many county employees go here, not just because we get a discount, but because it's a very clean shop, they're fast and do great work. I called Mike recently to say my brakes had failed, I'd nearly rammed into a car's bumper the night before and had just topped off the brake fluid, but that I still had to pump the brakes and it didn't feel safe. He took my car immediately and after the part wasn't available that day (it was in Tampa), he gave me a nice Toyota Corolla to drive until the part arrived. He said it was too dangerous for me to drive my car. I know I can trust Windermere with anything and I don't have to wait forever to get in, or for repairs to get done. They also have great prices because they'll get you a remanufactured part that's just as good as new, which really cuts the price. Most car repair shops don't give you that option -- or don't tell you and charge you full price for a remanufactured part. read more

These guys are very fair and would recommend them to anyone needing their car looked at. Mark was very helpful and let me know what was going on as I waited for them to fix it. read more

This was the best shop I've gone to ever in my life. I have never met more friendly of employees and genuinely honest people EVER!!! They even have another little shop for just oil changes and the positive energy is transferred there as well..Especially at an auto repair shop, they even talked me out of parts to not spend money. Mike the owner was AMAZING, Mark was extremely helpful and Andrea the receptionist was bubbly and very energetic and a great change to see a girl in Auto Repair... I give them 5 stars!!! read more

I got my engine replaced a couple of weeks ago and I'm soooo excited to have my car working so perfectly. Michael the owner, got me a great price on a used engine and the price couldn't be beat! Will always go back here!!! read more

What a great experience for auto care. Clean place, we'll kept. Not upsold on anything, in fact, was told I didn't need something another reputable shop told me I needed. Absolutely will bring all my vehicles and tell all friends to bring their business as well. read more

Wednesday night driving North on I75. All of this stuff goes flying off a truck. No way to avoid it hitting you. Car looked fine. Noticed AC wasn't working. Brought it to Michael at Windemere Sustainable Car Care. He wasn't even open today but came in just for me today. Tried to load the freon but there was a big leak in the condenser. He showed where it was leaking did some other needed thing to my car for free. I am bringing it into his other shop this week to replace condenser. He gave me tons of discounts, told me how the dealerships screw you if you bring it to them. Real down to Earth pleasant guy not trying screw over his customers. Great experience for an annoying problem. read more

Great place if you want to be treated fairly and with respect. They fixed my A/C at a price that was significantly lower than I had expected it to cost. A+. read more

Owner worked with me when I wasn't satisfied with the job done. The ceramic tint does help with heat control. They were quick to do job and owner works hard. read more

I've been getting my oil changed here for years and recommend them to all of my friends and family. Everyone who works here is friendly and professional. They really take pride in their work. The owner, Michael, goes above and beyond to take care of his clients. He's also very honest. He tells you exactly what you need and doesn't try to upsell you on things you don't. Oh, they also give stellar car details. My 2006 Element looked brand new when they were done with it. I'm a customer for life. read more

I was searching for a trustworthy shop... after multiple fails i stumbled upon what has become one of my best finds....the service and rates are without a doubt the best in the area.. i had quotes 2 and 3 times higher than what they quoted me...all my problems were taken care of and then as if that was not enough, i was hit with a wonderful low bill.. I was an auto tech for years at a local mercedes dealership and i know when a shop is pulling a fast one...this shop is by far well and above what i expected... trustworthy, reasonable ,fast, and above all, perfect results...i highly recommend ( ir you are seeking a lifelong mechanic).. this shop...if a seasoned tech can not convince you than you are crazy not to give this shop a shot..big thumbs up to the entire crew.. read more

These people are scammers. My husband brought the car for service. All of a sudden the car had problems after that. Mechanics are not certified. Mechanics there hsve no ecperirnce. The owner will is tell you what you would like to hear. Once your car is in that shop it's a stress dealer. read more

This shop was recommended to me by a aaa tow driver when my car broke down. They repaired my car quickly (had it back next day) I needed a new starter for a 2001 Lincoln. The shop was clean, the manager was very professional and they were $200.00 lower than another shop I had called prior to my car being towed. If needed I will go to this shop again!! Ed P read more

I was on my way from St. Petersburg to Miami for a cruise and my air conditioner stopped blowing cold air. I had my 86 and 82 year old parents with me and I was worried about crossing alligator alley without air. I was driving my Mercedes CLS and was worried about finding a place on a Saturday that could fix the air not to mention had knowledge of working on German cars. I pulled off the highway and came across Windermere Car Care. I was in a hurry because our cruise ship was leaving Miami in 5 hours. They got my car right into the garage and were able to fix the air very quickly. The manager used to work at Mercedes for many years so he had the knowledge and the experience of working with German cars and especially Mercedes. I felt very lucky that I happened to pick the right place where the mechanics were very knowledgeable and the customer service was very good. read more

My name is Kim. I stopped by Windermere about 6 months ago and asked them if they sold windshield wipers. They said yes. So they put new ones on my car. Ya, sounds easy right. Well, come to find out, they were just finishing cleaning their parking lot and had been closed for 1 1/2 hrs. The guys didn't even hesitate ane put on my wipers. In the meantime I moved and there not close. About 2 months after I bought them, the drivers side wiper wasn't working correctly. When I moved I lost the receipt. Well 8 months later, I got off work early and stopped by. I explained my situation and with no questions asked!!!! They replaced my wiper. In this business, it's hard to find this kind of outstanding service. Not only did they put them on way after they were closed the first time but replaced it with a smile... Great job guys!!! My husband's a mechanic and out of town. I don't trust anyone with my baby. Well they have my next oil change and will get the word out on these guys.. lol. See what great customer service can do. Thank you Mike. read more

If you're looking for the absolute BEST auto repair you can find in the United States, this is it. The entire staff is exceptional, and the owner is the most generous, caring, and understandable person I have ever met. We were in the middle of a drive back from the keys, with 13 hours left, when our car suddenly started to overheat. We didn't know what to do and were terrified that we would be stranded. Luckily, we stumbled upon Michael and his crew. With it being a Friday afternoon, we were sure that he wouldn't even consider looking at it. Boy, were we wrong!! Not only did he find the time to look at it, he stayed after the shop closed, helped diagnose what the cause was, and attempt to repair the problem. Unfortunately, the problem seemed bigger than what we first thought. Michael, the owner, helped us find a place to stay, bought us dinner, and called every mechanic to see if they could help us out. Fortunately, they performed some last minute repairs and the car started to work! Having understood our situation, Michael didn't charge a DIME!! He even had us follow him to the nearest gas station. If you're looking for exceptional service, a great environment, and a mechanic that will NEVER over-charge you, then choose Windermere. read more