Representive Ya-Ya is an excellent customer service representative. She demonstrated comprehensive…read moreunderstanding of the solutions that my wife and I (senior citizens) needed to resolve our new iPhone technological issues. She had the ability to make us feel comfortable and eager to engage in her 101 introduction class to the new product. We were frustrated customers but she had the patience of Job and she presented a positive image to us. She listened attentively and allowed us to present the entire case before speaking. Reppresentive Ya-Ya epitomes the ideal employees that all fortune 500 companies need to continue their successful entrepreneurial endeavors. Sincerely thanks, Mr. and Mrs. Thomas

Horrible customer service don't come here! Came for an upgrade. They first said they had the phone…read morethen when I shared I wasn't interested in any additional service or internet they told me they didn't have the phone. Sent me to Best Buy which then Best Buy was honest and shared upgrading my phone through AT&T would be better due to the trade in promo. I decided to the upgrade through the website and set up for pick up the phone mysteriously appeared and I was able to pick up the phone. I'm glad no one got the commission because these people are frauds. Don't waste your time in coming here just use them for pick up.

If I can give them six stars I would, hands down the best place to go if you have any issues with…read moreyour phone Mahmoud and Mohammed were beyond helpful and kind to me with helping me with my phone. Overall Fantastic experience would totally recommend!

I came to phone electrik and my phone was cracked and black and he changed it with a new screen and…read more it was cheap price and he gave me a free screen protector. I recommend this shop. Fast and reliable.

I brought in an iPad Pro that wouldn't turn on. They took a while to diagnose it because it wasn't…read morecharging. The owner even sent it to a friend to look at since the power wasn't running through the iPad. After a few months, they said they couldn't fix it. At least they tried. I appreciate the effort! I'll be honest they were very thorough and explained that a power surge probably caused the issue. Use surge protectors everyone! They didn't charge me anything and returned my iPad. I recommend them for their honestly and thoroughness.

The loudspeaker on my Pixel 6 Pro got water damaged. After getting estimates from a few local…read morerepair options, I decided to give John a try. He happened to be the nearest and had the lowest estimate, so it was a no-brainer. Unfortunately there was a set back during the repair, so I had to leave my phone with John for a few days. He provided a loaner phone while we waited for an extra part to arrive. All parts have been repaired, and my phone is like new

Hands down #1 place to get you phone fixed! They do a great job and get the work done FAST!!…read moreThey have affordable prices and a huge selection of all sorts of things you can imagine! I got my iPhone 7 done here yesterday and they only took 20 minutes to replace my whole screen!! Definitely would recommend this place 10/10 and would for sure come back without hesitation!

I went to got my iPhone 16 back cover fixed by Blinks mobile repair; they are truly life saver. On…read morea Sunday where most of the repair shops are closed. I called many places either they were closed or don't have the parts available. luckily I was able to find Blinks mobile repair in Bellflower. They fixed my back cover in a timely manner and it looked NEW again. Plus they have many different varieties of phone cases. This for sure will be my Go to shop from now on. Happy customer

I have used Ace Tech for years. First at their Long Beach location and now at their Santa Fe…read moreSprings location. A much longer drive but well worth it. They have replaced many broken screens, batteries and, most recently the charging port on my wife's s21 phone. I had to wait for the part for the charging port, but when it came in, they did it in 30 minutes while I waited in the coffee shop across the street.

I needed the battery on my 2018 macbook pro replaced, but didn't want to leave it for awhile since…read moreI needed it for work. I paid them for the part so they could get it ordered. I got a text when it arrived, and I drove over to have them install it which was just a quick half a day process. Super smooth and super friendly. I would highly recommend these guys for any computer/phone or any other tech issues.

I highly recommend the phone booth at the Del Amo mall! Shaad is always helpful, flexible, super…read moreknowledgeable and always fair! Shaad always stands behind his product and his pricing is very good! I have had many outstanding interactions and made many purchases from Shaad and have NEVER been disappointed! Shaad will take care of your phone needs in a friendly & approachable manner - providing excellent service ! Highly recommended

Brought in my zflip 5 because the screen just stopped being responsive. Shaad was super friendly…read moreand took care of everything. The speakers kinda sucked once I got the phone back but he took care of that as well! Fast and friendly service!

Excellent service. I always come to you for these needs And I'm always happy doing business with…read moreyou.

Please read the reviews. First off they agree to one price and try to upcharge by maneuvering their…read morestaff. Most importantly the screen they replace is really inferior and is chewing up the battery. So you may save a few bucks when your battery dies it's over. Pay for Apple approved screen repairs to save your phone

A true life saver!! Edgar is such a kind, helpful and all around wonderful man I have ever met!…read more I desperately needed a new battery for my phone. I called and spoke to him at the store. He let me know he would have to order it and got it the next day. I went and he put it in and charged it while I waited. Being disabled, he was so kind and helpful to me. If you EVER need help with your phone or PC, please call Edgar! I promise you will not be disappointed!!! This will now be my go-to store! The store is on the north east corner of South St. and Bellflower Blvd. South of In&Out. He has great hours and is open on Saturday. PLEASE call or go see Edgar at Cracked My Phone!!!!

Review for Cracked My Phone - Lakewood Employee: Edgar…read more After a long and frustrating day calling multiple repair shops and even stopping by the Samsung store in Cerritos, I finally found Cracked My Phone, and Edgar was the reason I felt relieved enough to stop searching. My daughter's Galaxy S22 Ultra screen cracked inside her backpack, and she needed a replacement ASAP. Other places either tried to upsell us, couldn't give a straight answer about pricing or availability, or became pushy the moment we asked about the difference between original and aftermarket screens. One store even called me four times after I politely said I would look elsewhere. Edgar was the complete opposite. He answered every question with patience, honesty, and zero pressure. He didn't rush me, didn't try to upsell, and didn't call repeatedly after giving me a quote. He simply provided clear information and genuine customer service, something that's rare these days. Because of his professionalism, I'll be dropping off my daughter's phone tomorrow and taking my business here. A little patience and honesty truly go a long way, and Edgar showed both. Highly recommend.

Came back to uBreakiFix Torrance a couple months after having my phone screen replaced here, and I…read morehave to say -- the experience actually got even better the second time around. I noticed an issue with the screen and wasn't sure what to expect, but they honored their warranty without any hassle or pushback whatsoever. No charge, no runaround -- just great customer service. They got straight to work and had everything fixed in under an hour while I sat in the store, connected to their Wi-Fi, and knocked out work on my laptop like I was at a coffee shop. Honestly, the fact that they stand behind their work so confidently is what's going to keep me coming back. It's rare to find a repair shop that's both fast AND trustworthy. Highly recommend!

Unfortunately, my experience with uBreakiFix was disappointing. I dropped off my son's PS5 for a…read morecleaning, but it ended up taking longer than expected, and no one contacted me to provide an update or discuss any options. I had to be the one to call and follow up to find out what was going on. Communication was the biggest issue. It was very difficult to speak directly with the technician working on the console, and I received different information depending on who I spoke with. It seemed like the staff wasn't on the same page, which made the process frustrating and confusing. I understand that repairs can take time, but I was specific in only requesting a cleaning so there was no need to keep my console for days on end for "diagnostics". Keeping customers informed and having consistent communication would go a long way toward improving the overall experience.

If I could leave a zero review I would. I came in on Sunday afternoon at approximately 3 PM. There…read morewasn't much of a line which I have no problem with waiting. With only two associates working. The music was pretty loud to the point that I couldn't hear myself think, and he was listening to corridors so it amplifies some of the sound. Because both of associates were busy. I took it upon myself to walk on over and lower the volume on the device to the point where you can still hear it but it doesn't drown everybody talking around me or me trying to have a conversation with my mom. Next thing you know the volume is raised again I look over and I asked him did you raise the volume he's like yes why are you touching my stuff and I mention your stuff this is a company's I told him it is too loud, and all I did was lower it. I didn't even turn it off then he tells me you could've asked me, which I replied. Both of you were busy. I took it upon myself to lower the volume and once again, not turning it off he comes at me with more attitude and says do not touch stuff again this is AT&T merchandise. I asked him for his name he gave me his name "Kevin what's up!" Like yes we are in the hood, but I have no idea what this young kid is trying to post up on me like if we are in the street. Maxine, you know he starts raising the volume even higher At this point I asked him for his management information and his district manager information he said, don't have to give you shit. Again at this moment I'm still talking to him like a decent human being. I'm not raising my voice at him and trying to tell him the music is way too loud for like a work environment. That kid was just absolutely rude. Has no manners of customer service at all whatsoever, and should not be working With people.

I was humiliated by The manager at this store named Eli. I walked in to get a compatible SIM card…read morefor my phone but first I was going to complain about Lorene from the previous day he was rude and replied I don't have time for this shit get the f____ out of my store now. I just stood there and said but sir I need service as well he said get the f___ out of my store and kept getting closer and closer to me he made a fist and approached me like if he was going to swing at me. But a young lady there got in between and said go to the back it's not worth it he then replied by looking at me in my eyes and said your lucky your a female. I said don't worry if I'm a female do what you have to do. It was one of the worse humiliated days of my life. I would like both Lorene and Eli reviewed by the CEO and make the appropriate decision in accordance to this matter. Security and LAPD where called to the scene. Worse customer service ever!!!!