Cancel

    Open app

    Search

    Elador Rose Boutique

    5.0 (1 review)
    Closed Closed

    Get information

    You can now request information from this business directly from Yelp

    Elador Rose Boutique Photos

    You might also consider

    Recommended Reviews - Elador Rose Boutique

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Elador Rose Boutique

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Edible Arrangements

    Edible Arrangements

    2.5
    (16 reviews)
    2.2 mi
    $$

    Let me give a bit of background about myself before I share my experience this afternoon. Since…read moreI've been 18 y/o I've held management positions from shoe stores to fast food at every job I've ever had. I'm a nurse leader at a local hospital for the last 14 years. The reason I'm adding this is because I've never treated anyone the way Edible Arrangements in Depew STORE #1065 has treated me as well as my nursing team! I'm out sick right now.......my team ordered an arrangement to de delivered today (as advertised). I received a message on my phone at 12:18 pm that I had missed the delivery and to call back to set up a new time. I called back at 2pm. A very rude young girl (as already reported in previous reviews) said that I missed the delivery and would need to set up a new time for tmrw. I asked her what time were they at my house because my RING hadn't shown anyone near my house. She clarified "well we were going there and you didn't answer so we didn't deliver". Oh so I didn't miss a delivery then?? Well as for tmrw I have two doctor's appointments one in the am and one in the pm. I'll have to leave my house by 9:50 tmrw. Her response our drivers don't come in until 9:30am. Well ok then I'll be home by 3pm which is in your delivery times you just gave me! Her response with her completely annoyed tone....."they don't go to orchard park at that time but you can pick it up when you're out"! I could not believe what I was hearing! Soooooo my response was as follows : First I didn't miss a delivery because the order never left the store correct? Next you do understand the reason for the arrangement is because I'm out of work sick right so I will not be picking up the order EVER! Well it's 2pm now and I'm home and I'm not leaving the rest of the evening. You're delivering until 5:30 right, so go ahead and deliver. Her response "yeah we are booked for the rest of the day". Ok so can they get reimbursed for the order because obviously this is not working? No they can't! Ok I'd want to speak to a manager. Not a work exchanged but hold music came on so I assumed Susie sunshine was getting her manager......A women answered the phone with can I help you? No introduction a first name or who she was in the hierarchy of the store. This is the part that blew me away.....she was annoyed with me as soon as she spoke! A manager being aggressive with a customer???? What is going on!!!! I've shown more empathy when a customer's coffee wasn't hot enough and apologized for it!!!!! As a manager there are many people I've had to apologize to for the actions of others......sometimes they were right sometimes not but I always known no matter what the customers/patients whomever are to be dealt with a professionalism, kindness and curiosity......that goes with the position! Obviously at Edible Arrangements in Depew....they missed the mark! The manager was non accommodating what so ever! I told her it's 2pm I'm home you're delivering until 5:30pm correct. Her repose was "nope that doesn't work. We're really busy"! My response "ok then I'd like my nurses to be refunded their money as obviously this is not going to work." Her exact response "Yeah fine"! I started to ask for her name While thinking of saving time when my nurse calls back and asks for her directly (because she is working right now at the hospital and doesn't have time for the nasty teen queen) she hung up on me!!!!! I called back 10 times they'd pick up the phone and hang up! Disgusting treatment!!! Read and trust these reviews. Btw my next contact was corporate. Filed a complaint and already had a response with a call back with a date and time. I will tell everyone DO NOT DEAL WITH THIS TRASH STORE!!!! Unless the person you want the delivery to accommodate THEIR delivery schedule!!!! How do you run an actual business with the two most unprofessional people I've ever encountered in my life.

    My girlfriend ordered me a strawberry bouquet for valentine's day. When it arrived, it looked…read moredelicious and they brought it right upstairs to our apartment. However, upon opening it I was disappointed to two long black curly strands stuck to two of the chocolate covered berries and a short piece of grey hair caught to a third berry. I will not be ordering again.

    Photos
    Half assed fruit
    Half assed fruit
    Fruit  cup

    See all

    Fruit cup

    Elador Rose Boutique - flowers - Updated August 2026

    Loading...
    Loading...
    Loading...