Low quality care. Nurses are over worked, always working short staff while managers lecture them on…read moregiving quality care. Nurses can't take care of patients because management lacks knowledge of what their own role so they think they are giving them right guidance. The so called upper leaders from all departments are inexperienced. They put themselves on a high horse while being arrogant with their dictatorial style of management. The HR department lacks the skills and abilities. What can you expect when the top is an inexperienced person. He got his position because he knew someone who put him there (that someone was also canned from the company. He didn't know what he was doing either. Just big talker.). Not a surprise. Most of the higher up managers got their position because they knew someone. Don't work for this company. It will be time wasted. Go get care from some other places. So many other better run organizations. Three Oaks is the best. Go there for your relatives care.

Worst Home Health experience I've personally had. I deal with many home health companies, but the…read morelack of communication, professionalism, and response has made this a very trying time. I had extensive back surgery, but they did not start my therapy sessions for almost a week once I was home. I did not get a shower for a week and that was only after calling the company three times to have someone sent out. Occupational therapy was basically nonexistent, but the work they did was not safe. The OTA had to redo everything the OT set up for safety reasons. Appointments were canceled, but I was not informed, there was never a care conference to explain to me what my care would be, for how long, or any outcome expectations. When I called my case manager, she was never once in the office nor did she return any phone calls. I was referred to her manager, and then the managers manager, and after multiple phone calls was still unable to even receive a return call. With so many choices of companies, this will never be on my list for myself or my clients. The only reason I did not drop this company and change was due to having a wonderful physical therapist and LVN. Without them, my recovery never would've happened to the point where I got. Sadly, I'm nowhere near where I should be.

I received a horrible second degree burn on my leg last week and Jo Alch has been coming over daily…read moresince my accident to clean and re-bandage my burn. She is amazing. She is the most caring and most gentle person I have ever met. From the first day she treated me like we were old friends. I was comfortable around her from the first minute we met (which I feel is super important when it comes to someone in the medical field). She sympathizes with the fact I'm in pain and does everything in her power to make the cleaning of the wound as bearable as possible (if you've never had a bad burn, this is practically impossible). I wish I could give more than five stars, I highly recommend her!

From the owner: Home health care agency dedicated to providing compassionate in-home care for your loved ones. Our…read morelicensed nurses and skilled caregivers provide critical care services, long-term and managed care along with other personal health care services that allow our clients have an improved quality of life at home. Our mission is to offer these skilled services by our compassionate and professional personnel to those who need help caring for themselves. We feel that all of our clients, regardless of their station in life, deserve to have the best health care possible. Our job is to care for our clients so they can maintain their independence in the comfort of their own homes. Call us today for a consultation!

Home Helpers went above and beyond all expectations. The caretakers were truly one of a kind. They…read moretook care of my dying father who was an incredibly difficult case. They cared with compassion and skill, and we were so grateful for the support. Additionally, they are broad in what they offer, from care to more logistical help like tidying the house or transportation. Overall, amazing. Scott and Will were always available and incredibly responsive. We had a few emergencies, and they were able to get caretakers there within the hour. Thank you Home Helpers!

Very, Unreliable!…read more We used Home Helpers of Dallas (8111 Lyndon B Johnson Fwy) for transportation to and from the DFW airport with checkin/baggage assistance for my 83-year-old mother who uses a wheel chair. On the second occasion (February 23, 2018) my mom had a disastrous experience and was left stranded at the airport. She waited for over an hour and a half of at the airport in her wheel chair before getting help from a stranger to hail a cab to get home on her own. I called the Home Helpers main office in Dallas (from California) many times while my mom waited and was told each time that the driver was "nearby", "10 minutes away", and even "in the building" at one point (at least 40 minutes before my mom decided to get a cab). Home Helpers later said they would investigate the incident but never provided any excusable explanation for my mom's horrible experience.

Do not use this service. They scammed my family out of over $700 during a difficult time right…read morebefore Christmas. We paid for a caregiver to watch over my father in law on hospice for the week. The caregiver only showed up 2 of the 5 days we paid for and no one will answer or return our calls. Unfortunately there isn't a lot we can do about getting a refund for ourselves, but I wanted to warn anyone else considering their services.

I use touch of heaven for me my mother they provided outstanding services I loved the service they…read morehelp with dementia they help with Parkinson's and they also deal with patients with Alzheimer's...I'll recommend their services to anyone looking for essential care for their love ones

I was overcharged for the transportation from my home to the hospital and the transport back to my…read morehouse. Jayne

I had a Back procedure done 12-28-21. I needed a round trip, pickup from my house and take me too…read moreBaylor Hospital, and pick me up and drive me home. Mike the owner of the Company, handled my case himself. His charges were 75% cheaper than the completion, totally awesome was his services, on time and prompt on the pickup both ways on this procedure. Mike, and his Company are 100% legit, professional, and treated me with 100% respect and Integrity, at all times. I will definitely be using him again. Baylor's pain Clinic in Plano, took his card as well and will start referring patients to him as well. He and his Company is the Best in the DFW area. 100%. The best in DFW for Transportation services.,to and from your Hospital or Clinic. Actually this review deserves a 6 star if I could give it.