We recently hired Improve to deal with some minor roof leakage issues and from what I could tell…read morethey were really good. Unlike a lot of contractors they were very professional, always responded to messages and didn't blow us off because the job we needed done was fairly small. Since we only needed some minor repair work I can't vouch for how they are on major projects. I did ask for a quote on a much larger job that we're going to need to get done in the next few years and the price we were given seemed very reasonable.

From the owner: Our team is dedicated to providing top-notch services at affordable prices. We have many years of…read moreexperience in a wide range of industries, and always get the job done right. Feel free to get in touch anytime, day or night.

I hired DVM to put a new roof on our house. I was impressed by their high level of customer…read moreservice and their obvious desire to exceed customer expectations from my first contact with them and on. Their price for the new roof was among the lowest I received. The eight man crew led by Luis who removed the old roofing and put the new GAF roofing did a first rate job. Watching them, I could see they were being meticulous in their work. I feel lucky to have gotten them. The new roof looks great and I'm confident I won't have any roof issues until it wears out in 20 years or more. I can't recommend this company highly enough.

Brandon was amazing. Super informative, helpful, and most of all, HONEST. Thank you Brandon for…read moreyour up front advice on what really needs doing on our new house. I'm keeping their business card on my fridge and will be calling them for any and all future issues.

I ordered two windows, turn around time was longer than expected but they arrived on time and the…read morewindows look great. I was expecting a better warranty for the price but for now everything is an improvement.

We contacted S and K to put in new windows for our house. Raoul and company are amazing. They…read morestarted work promptly and worked tirelessly all day! I have NEVER seen the amount of dedication to doing the job right! We are very honored to have these meticulous professionals work on our home. Tremendous value for the money!! MUY BIEN!!

The Seneca Creek team did a marvelous job on our roof. They went to the extra trouble to make an…read moreimprovement, adding supports to raise this strange valley that a previous owner had created at the back of the house so that it would collect less water and fewer leaves and I really appreciate that. The cleanup looked great--everything from yard furniture to our flags was returned to the correct place--and the roof looks beautiful. Tim explained the work and set reasonable expectations and I thank him for that. I would gladly recommend Seneca Creek to a friend or neighbor.

Had a great experience using Seneca Creek Exteriors for new windows! Communication was excellent…read moreand the service was even better. We had freshly painted and they were extremely careful when installing the windows. Would definitely use this company again!

A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

Hello! Randy is…read moreawesome. He's very knowledgeable, prompt, and professional. Randy even made recommendations to prepare my home for the winter season. I highly recommend Randy's services. The prices are unbeatable. I am satisfied with the quality of work. Thank you, Randy.

No call no show and no communication about being late or needing to reschedule. No call no show.read more

Bob's a great guy. He and colleague came out promptly to fix several places on my roof. Even though…read moremore problems were identified and fixed, still charged same as original bid. I will definitely use Bob when it comes time for a new roof.

Bob Tuttle is an awesome human being!! When I needed help with a roof issue, he was at my house in…read moreno time and made the repair. He took the time to educate my husband and I about our 20 year old roof after a thorough inspection and advised us that it might last another year, but it was in bad condition. Well, we found out how bad it was when the ceiling in my home work office started leaking on my desk one stormy rainy day. I called Bob and left a message asking if he would be interested in checking out the issue for us and he was at our house within 15 mins and was up on the roof repairing that section this time. He didn't charge me a penny and would not take payment. Bob is the most decent, honest and caring business owner I've ever done business with. Bob and his crew take pride in the work they do, and our new roof looks fantastic. Bob gave us a great price, and he went above and beyond to make our roof perfect. Bob's years of experience and his personal code to do the work correctly is reassuring. If you want a top-of-the-line roofing company with an owner who cares about doing the work correctly - CALL BOB !!!!!!!!! I'm so glad I did.