Unreal food and service. So many compliments from guests and they brought food down to those…read moregetting pictures done so no one missed out!

Meat was frozen, gray and slimy - I put in an order for Rouladen for New Year's dinner, indicating…read morepickup on Dec 31 for dinner on Jan 2. When unpacked, the meat was discovered to be vacuum packed and was grayish and somewhat slimy. Although the odour was not "off", the meat felt "unsafe" to eat resulting in a stressful last minute change of menu. On Jan 3, I followed up with Lisa at Franz's, who was rude and unprofessional. I then received a call from Ryan, who was much more professional. I was advised that all Rouladen meat had been frozen and put in the fridge the night prior to pickup. I had not been told that the meat would be frozen when ordering, nor at the time of pickup, as I had wanted fresh meat for our special occasion. I finally asked for a refund but have had no response as yet. Disappointed and sadly will look elsewhere in the future.

The manager was racist over the phone to me and the broccoli salad tasted like soap. Never coming…read moreback, worst experience ever.

A small "hippie"cafe with excellent, flavourful food. Delicious daily soups, a variety of tasty…read moreand unusual salads, and a chalkboard list of creative sandwich selections. I am GF, so have not tried the sandwiches, but they sound amazing. Salads are displayed in a small covered counter so you can peruse your selections. Order one or a plate of two or three. They are all great. They have just added an adjacent space with a coffee shop/library feel to it to essentially triple the "eat-in" area. Not an easy location to find parking, especially at lunch, but well worth the hassle.

From the owner: Lunch, Catering and Meals to Goread more

Abysmal. When we were contacting caterers for a family event, this place looked great - nice…read morestorefront, professional-looking website, etc. When I contacted them by email, I received no response until I followed it up with a phone call about a week later. We ordered food to be brought to our home (within a few blocks of their storefront), but were then told that that wasn't possible, that they don't deliver food. A catering company that won't bring food to you?? Okay, we were willing to p/u, no big deal. The food was cold, first of all, so needed to be warmed. It was bland. Some of it was under-cooked, some of it over-cooked. Some of it was dry. All of it was flavourless. After we ate the apps and mains, we opened the dessert assortment with not much enthusiasm, and were actually shocked to see the contents - stale, crumbling cookies and tarts, some obviously store-bought, all of them horrible. All in all, seriously bad food, bad service, just bad. AND, when I contacted them by email to express my concerns, I received NO RESPONSE at all! Shocking! I would steer very very clear of this place!

Classique did a wonderful job of catering my father's celebration of life on Nov 18, 2023. I live…read morein Atlanta so I had to make arrangements from afar. Angie was very responsive and helpful in designing the proper menu and quantities. The order was delivered on time and with great care. There were ample sauces for the items that needed it. Our friends and family asked for the caterer's name! It was such a relief to have the catering well taken care of on such an emotional day.

Just had the Chicken (dark meat), potatoes, and rice dish from this place and it's amazing. I…read moretotally recommend it if a food truck passes by your neighbor hood.

Great location for a chip truck!! It's a pregnant lady and toddlers dream to have one in town! We…read morefrequent here A LOT. we love the popcorn chicken, poutine and chilli fries! The owners are fantastic and kind and the staff is friendly and polite! You can call ahead or order when you get there and they also have specials on weekends!!

The only reason I'm giving this a one star is because the food that we got tasted pretty decent…read more But overall, the experience we have had with Personal Touch Catering has been extremely disappointing. My husband and I got married on September 21, and as a cool experience for our guests, we had wanted to have a food truck serve poutine as our late night snack. Living in Edmonton and planning an Ontario wedding isn't easy so we had reached out to Personal Touch last summer to ensure we booked early. We had been excited to hear, via email, that the portable deep fryers they had were booked but that the food truck we wanted was available for our weekend. They sent us an estimate outlining the costs for the poutine truck, gave us a (fairly vague) contract to fill out, and by the Fall had paid for the service in full. Fast forward to September 4th - we get an email from them stating that there due to an over sight on their end, they had booked the food truck out to a festival on our wedding weekend. They told us when they reviewed the contract, the pricing we had been quoted was for the poutine from their portable deep fryers and nowhere did it say that we had booked the food truck (despite the actual estimate and several emails stating that we wanted the food truck and them replying it was available). After some back and forth conveying our frustration and disappointment in this very last minute change, they offered us a $100 refund for the inconvenience. The night of the wedding, our primary caterer assured us they had been in contact with Personal Touch and that arrangements had been made for Personal Touch to call them so they could bring down their pulled pork to put on the poutine. Everyone had already been served when we realized the pulled pork hadn't arrived. We tried to not be too disappointed because at least our guests had gotten food. We contacted them October 15th about the refund which we hadn't yet received and were told that it would be looked into, as they had thought the etransfer had been organized already. November 3rd we checked in again with no response. November 9th we email again and finally get an answer that a cheque had been reissued and should arrive soon. Living in Edmonton, we usually give mail from Ontario 7-10 days to arrive, and it's now been almost a month and we still havent received a cheque. At this point, we are beyond frustrated and don't know if we will ever get the refund. I would definitely not recommend them to cater an event again.

THIS IS THE BEST PLACE IN THE WORLD !…read more Seriously can't miss with anything on the menu. Get the Mac attack and a potato salad

Fantastic sandwiches in every way. Environment is fun and ingredients of the highest quality.read more