If you are a Senior 62 or older and you are looking for a welcoming, family atmosphere, this is the…read moreplace! They provide everything you could need and the fact that it's family owned and operated just makes it that much better.

The personnel are great. Always respectful and very kind. Maintenance is good although a little…read moreslow to respond. I love my apartment as the area is quiet and that's what I want at this point in my life. The tenants all get along and are very friendly. The grass is always nicely cut and the bushes trimmed.

It's pretty much impossible to find a perfect landlord. But I've lived in this building a long…read moretime, 15 years which is a great endorsement in and of itself. I can count the problems with SE on one hand. Half the time it was an issue with the building management. They respond quickly, even on weekends. There's good and bad in all rental properties even the high end properties. The key in my personal opinion is the staff that run the operation...maintenance ppl, property managers, contractors...the people who really deal with tenants. I don't get things I need/want right away but if it's serious they are here. Any job dealing with the public is hard but the front line staff here make a difference

I've rented with Shadyside Enterprises for 2 years and had a great experience with them. Rob, the…read morehead of maintenance, always responded quickly about issues that came up throughout our lease. Apartment was fairly priced and the company was easy to reach through email!

We developed a leak in our house after the recent snows. We contacted several roofing companies for…read morea quote and no one called us back as promised. When we saw a listing for RMR and called them, Anthony Rocco stopped by the next day and gave us a very reasonable estimate and explained options. We accepted it and only needed to wait for nice weather. We were surprised when he called on a weekend and said he had time to fix it that day since the weather was good. He did a great job and offered to show us before and after photos. Anthony is a reliable and timely worker who is honest and pleasant. We highly recommend RMR Contracting.

I requested a cleaning recently because I did not feel like cleaning my apartment. Cierra showed up…read morepromptly on the day scheduled and cleaned my entire one bedroom apartment as well as oranigzed two closets in record time! She did such an amazing job. Cleaning has always been one of my downfalls but this takes a lot of the mental work out of it for me. I would recommend this service to anyone and will be a return customer!

Absolutely positive experience, through and through. They do a great job. Reliable, courteous, and…read morethorough. Very responsive.

Lobos management has its good and bad. I will start with the good…read more Good: There are some really responsible daytime customer service members. When I just moved to my apartment in mid-August 2022, a power outage happened specifically to my suite, leaving me totally in the dark. I called customer service the next day, and the lady who answered my phone was straight to the point, told me it was a serious matter, reported the incident, and a technician came to my apartment and fixed the circuit that afternoon. The lady's name is Bethany, and she is the best thing about Lobos Management that I encountered so far. Aside from Bethany, there was also another customer service lady who guided me through the payment site, and I believe I left Lobos Management a 5-star because of that. Now let's go to the bad: Bad: There are two really bad things about Lobos Management that I encountered so far. The first is the emergency customer service line. Emergency service line: As I mentioned above, an outage happened to my suite an evening in mid-August. My intuition was to first call the emergency customer service line to see if they could resolve my issue. However, the Indian customer service member was ingenuine, irresponsible, and non-functional. He told me in the phone call that he would contact a technician, and did not call me back to give me an update after 2 hours of waiting. I stayed up until 2 am that day just to keep waiting outside in the hallway and call him again and again continuously for 6 hours just to ask for an update on the status of my case, but he just kept being so ambiguous and slippery with his response that I could not formulate any expectation on when my case could be at least reviewed. To be fair, I knew that night the company could be short-staffed and that my case could not be processed that night. I even told him that I could accept the possibility that my outage could not be resolved that night but I need him to say it just so I could at least know I could go to bed without a technician knocking on my door at 5 am, but he just kept on being ambiguous and saying sorry. I later gave up hope and went to bed. As expected, he never called me back, and I had to call day-time customer service the next day to resolve the issue. I actually experienced another incident where that specific emergency line was useless, but I just don't want to waste my time listing it out.

Do NOT rent from this place. They nickel and dime their tenants, yet when you ask for something…read moresimple, like a screen for the 1980's windows, you'd think you asked for their first born. They raise the laundry prices in December, for what??? A Christmas present! This place is run by a bunch of morons. Do yourself a favor and stay FAR AWAY!!!!!

As a four year resident, they tried to charge me $650 for a random person leaving a couch on the…read morecurb as a fine and removal fee even thought it WASN'T ME WHO PUT IT THERE OR MY COUCH. After multiple emails and a phone call, the issue was finally resolved but there was no apology or admittance of fault.

The first time our lease was sent to us, it had multiple typos and the cost for water had two…read moredifferent values in different parts of the document. When we moved in, the apartment was very dirty and still had some furniture in it (chairs and a bed frame) as well as multiple bags of trash on the porch. We had to vacuum four times before we finally got all the cat hair out of our apartment that doesn't allow pets. Pipes had to be replaced that ran through our bedroom wall, so naturally they came, tore the wall to shreds, replaced the pipes, then left the wall completely open. It only got fixed after multiple emails begging for someone to fix it, and several weeks later, that wall still hasn't been painted to match the rest of the room. Maintenance workers have on multiple occasions showed up unannounced to do work. Just recently I came home to my toilet completely taken apart with no knowledge of what happened or if it could even be used. When I called the company they said they weren't sure what happened. Our fridge light doesn't work, our screen door is off the track, our bathroom had a moldy ceiling when we moved in, and we still have an unpainted bedroom wall. All of this and we've only lived here for three months so far.