I've been visiting this clinic for aesthetic treatments for quite some time, and every experience…read morehas been consistently positive. The team demonstrates a high level of professionalism, skill, and attention to detail, which makes each appointment feel comfortable and well-managed. The range of services continues to grow, and it's clear they stay up to date with modern techniques and technology. I've also noticed visible improvements in my skin, especially with tone and texture, which has been very encouraging. Overall, it's a reliable place where you can feel confident about the care you're receiving and look forward to coming back again.

Long overdue update…read more After my initial experience, Alicia contaced me and I did end up going back. It was as simple as her massaging it out. As a first timer I definitely overreacted which wasn't Alicias fault at all. She was actually very sweet, especially with me being bit hysterical. I did end up going back several times for some filler, skinvive treatment (absolute fav now) and botox and looking to book another appointment soon.

First let me tell you, that since 2018, Tahoe Area and Surrounding Cities are Growing at a Rapid…read moreRate. Aesteticians are moving in, starting businesses and 'try' to be a competitor . Let me assure you Candice is the ONLY person I will ever trust with my Skin Care. Not only is her Office warm and Welcoming, she makes you feel like a Best Friend immediately! Trust is a given and I completely Value her opinion and Services. So hurry and Book Now so you dont risk having to wait longer to see her!

I have to say without a doubt, this team of professionals are by far the most knowledgeable and…read moreeffective with their skin care services. Candice and her team give excellent advice, and I truly appreciate them. Michelle

Absolutely do not recommend this practice. I scheduled a wellness check-up, as I am 60 and had not…read morebeen to the doctor in many years. The appointment was booked as a wellness visit -- at no point before or during the visit was I told that I needed to "re-verify" that it was being billed as such. The only way I became aware that the visit was not billed as a wellness check -- and that I was responsible for an unexpected balance -- was when I received a bill several months later. I was never informed at the appointment that this would occur or that the billing would be handled differently than what was scheduled. In my opinion, this is fraudulent billing -- patients should never be misled about the nature of a visit or the financial consequences, and should not learn of unexpected charges months later with no opportunity to correct or question it. I will be reporting this practice to the Nevada State Board of Medical Examiners and the Nevada Division of Insurance.

Dr was rude. I was humiliated, chastised and forced to pay extra cash for wart and tag removal…read moreafter an $800+ bill for a review of moles.

I was seen at Bella Grey for Botox and filler, and had a wonderful experience. The staff were warm…read moreand friendly, and the work done by Emily and her colleagues is exceptional. I follow the spa's social media as well, and the non-invasive before and after changes she helps people achieve are truly astonishing. I would recommend the spa to anyone for a number of things, from my grandmother to people my own age (38). At B.G. you are provided with honest, realistic, personally tailored goals and results that look amazing yet natural.

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

I've been a customer of Shannon's since 2014/2015 when she was still a nail tech and followed her…read moreto her various locations. And you bet your bottom dollar I was one of the first to let her laser hair removal me. She's always so sweet and peppy. Shannon ensures that your time is low stress and relaxing. After a while, I know the clientele numbers went up so she hired other laser techs and started offering other laser services other than hair removal. I went and saw one of the other techs, and I don't recall her name, for my first tattoo removal appointment two weeks ago to have an arrow removed from my thigh. She was very chipper and jovial and made my appointment easy breezy. She told me I'd be seeing a different tech for my second appointment. Shannon first implemented Apex's location with Jensen and Co off of Mt Rose street, and now she's in a cute little house off of Eureka. Both locations are clean and welcoming. Parking was a little more tricky at Jensen and Co. With the new location, there's definitely a lot more street parking. There are stairs to get down to where I was for my laser tattoo removal appointment. I'm not sure if there's an ADA accessible entrance to the bottom floor. I will continue to support Shannon in her endeavors and she makes the whole experience super easy and stress free. 10/10 recommend for any laser needs.

So far so good! I paid to have laser hair reduction for "pits & bits". I've had two sessions so far…read moreand I have five more to go. The first time was a little awkward because you have to text someone for the key code to enter the front door, which makes sense because of the neighborhood and surroundings. The building has been remodeled, quite luxuriously, and I enjoy walking through and going inside. Apex is located downstairs and it has been nothing but pleasant so far and I love my technician. My hair reduction has decreased dramatically and I'm very excited for my future results.

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

Nurse Maggie really came through for our group. Not only did she fit us in short notice, but she…read morecame to us and gave IVs to 7 of us! I'd tried calling another company, and they were rude and didn't seem interested in helping. So calling Maggie was a breath of fresh air and I'm happy to give someone like her our business. She was super nice, friendly, patient, and efficient. Definitely going to be using her in the future!

I'd been up the entire night sick and was so dehydrated and feeling very nauseous when I woke up. I…read moremessaged Flow & Glow desperate for an IV before I had to go out of town for a trip that afternoon. Maggie treated me with an IV and added vitamins and anti nausea. I felt better within 2 hours and felt completely better the next day. She was so professional, knowledgeable and sweet. 10/10 recommend getting an IV at Flow&Glow whether it's sickness, dehydration, hangover or just a pick me up for overall health. THANK YOU for healing me!!