I've been a customer of Shannon's since 2014/2015 when she was still a nail tech and followed her…read moreto her various locations. And you bet your bottom dollar I was one of the first to let her laser hair removal me. She's always so sweet and peppy. Shannon ensures that your time is low stress and relaxing. After a while, I know the clientele numbers went up so she hired other laser techs and started offering other laser services other than hair removal. I went and saw one of the other techs, and I don't recall her name, for my first tattoo removal appointment two weeks ago to have an arrow removed from my thigh. She was very chipper and jovial and made my appointment easy breezy. She told me I'd be seeing a different tech for my second appointment. Shannon first implemented Apex's location with Jensen and Co off of Mt Rose street, and now she's in a cute little house off of Eureka. Both locations are clean and welcoming. Parking was a little more tricky at Jensen and Co. With the new location, there's definitely a lot more street parking. There are stairs to get down to where I was for my laser tattoo removal appointment. I'm not sure if there's an ADA accessible entrance to the bottom floor. I will continue to support Shannon in her endeavors and she makes the whole experience super easy and stress free. 10/10 recommend for any laser needs.

So far so good! I paid to have laser hair reduction for "pits & bits". I've had two sessions so far…read moreand I have five more to go. The first time was a little awkward because you have to text someone for the key code to enter the front door, which makes sense because of the neighborhood and surroundings. The building has been remodeled, quite luxuriously, and I enjoy walking through and going inside. Apex is located downstairs and it has been nothing but pleasant so far and I love my technician. My hair reduction has decreased dramatically and I'm very excited for my future results.

Do not go to this spa. My sister went and was charged 820 which is absolutely outrageous. No…read moreresults whatsoever. this woman did to her made her brows so low, she was having problems seeing. She came to visit me and went to revive spa in San Diego and paid less then half that amount and her brows are back up and seeing results in 4 hours. This place is unethical. Stay away!!

I love this med spa! Everyone is so friendly and the doctor is amazing! Love Dr. Swartz!read more

Sally is great! very friendly, and knowledgeable. She keeps you distracted from the slight pain…read morewith good conversation :) I will be back!

I was afraid to come here because I'd never done electrolysis or laser before, but Sally is…read morewonderful. She is super professional, friendly and she has been doing this a long time so she knows her stuff! I've been to her twice now, first for electrolysis and then for laser. She convinced me that with my hair type, laser would be more effective and she was right! I've seen great results with just one treatment and I'll be back to get some more permanent results.

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

Billie was amazing and so much fun to talk to! Time flew by as we talked. I got a facial for…read morereturning clients and feel brand new. Definitely go see Billie for your facial needs! She's great to work with! (:

My first visit to this Sparks spa. It is at the intersection of York and Pyramid and easy to…read morelocate. I arrived a little early as it was my first visit and I was immediately greeted by a very nice lady and offered a drink. She also messaged Sarah to let her know that I had arrived. It is a very cute location with several different services. Sarah is a very sweet, kind, knowledgeable young woman. I had never had this service before so I didn't know what to expect but Sarah put me immediately at ease and explained the procedure and when I was ready, we began. She has a very gentle touch and I was very comfortable throughout as she explained everything that she was doing. I find this location lovely and the people are extremely kind and I will be returning next month for another appointment. I highly recommend them to anyone looking for spa services as there are several different services available.

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

Love the girls at Lighthouse Laser! Darity is so nice and very professional. Each time I've had a…read moresession with her she's been very thorough with our consultation and makes sure I'm comfortable throughout the service. I was referred by a friend and I'm so grateful she mentioned it to me. Now I'm doing the same by telling everyone I know about how great it is! The results after one session amazed me. Definitely give them a try if you've considered laser treatments for hair removal!

From the owner: Laser Hair Removal and Skin Care. We offer affordable prices, Laser technology that is safe for all…read moreskin types, and a friendly, licensed, and experienced staff. We encourage you to look at our posted prices in the menu of our webpage. We pride ourselves on being up front and honest with our clients. We offer monthly discounts and packages in addition to our already affordable prices. Fallon is about 1 hour East of Reno. It is well worth the drive for the money you save and the comfort you feel with our experienced and friendly staff. We operate under a Medical Director. We just moved to a NEW and bigger LOCATION and now have a Massage Therapists, Aestheticians and Certified Medical Laser Technicians.

I absolutely love this place! I've been to a few different hydration places before but none was as…read morepainless and efficient as Tahoe Ketamine. Dr. Irwin was extremely throughout and detailed in explaining the process and answering all of my questions. He was extremely careful when locating a vein for the IV and the process was quick and pain free. The office is pristine, sanitary, and very professional. His office manager/assistant, Andrea, is friendly and kind, she made the booking/check-in process quick and simple. I immediately felt 1000 times better after I left and my skin was radiant, so you know the quality is top-notch. Can't wait to return!

Six years ago I did 6 ketamine infusions and after the 6th sessions, I had an incredible result…read morethat completely wiped out my depression, anxiety and severe back pain. Dr. Wes was professional, courteous and effective and would highly recommend him. The out of pocket costs eventually got to be too much and I stopped. Now in another program that uses ketamine nasal spray and it helps but not like the infusion method. Would choose the infusion over any other way. Still looking...