This company is the best! Efficient, skilled, and such nice people. I was traveling through Grand…read moreJunction, and stopped to walk my dog by the river in the evening. Upon return to the car I thought I'd locked myself out, so I called J Lock and Key...Arne showed up within 15 minutes, opened the car...and I discovered there was no key in there. Arne got out a flashlight, helped me look all around the car, but still, no keys! I was about to get very upset - this was a huge problem (towing to dealership, new key made, week long hotel in a town I'm not living in, who knows? It was looking bad, and very expensive). It was also about to get dark. It seemed perhaps the key could only have fallen out on the little river trail...which didn't seem appealing to search in the dark, as it was not the best part of town. But, not only did Arne offer to help me look on the trail because it wouldn't have been safe alone and even though I'd interrupted their evening, his wife hopped out of the truck and helped too!! Who does that!? They were so wonderful! And, then, after some searching, we found the key after all, along the trail. They refused any extra compensation, and left me feeling really good about people, and this company. I'd use them whenever needed for sure -if I lived there!

Re-keyed multiple locks. Extremely professional, quick to respond and more than fair pricing.read more

I finally found an honest and trustworthy company to install my system. so many sketchy people in…read morethis business. my results were perfect and I am very appreciative.

From the owner: EPIC Home Integration was founded by Jason Kohout in 2007 offering audio/video system design and…read moreinstallation, and home control systems. Technically advanced, yet simple to operate. With our help, you can. Control more features than you thought possible: Dim the lights Turn up the heat Lock your doors Play your favorite music Arm your security system Turn on the lights and video displays Deactivate the alarm system Set your ideal temperature Open the shades Epic Home Integration takes on audio-video system installation projects in Aspen, Basalt and Snowmass Village, CO. You can count on us to install: Wi-Fi networks Audio systems Audiophile 2-channel sound systems Security camera systems Home entertainment centers Touchscreen displays

We retained Red Mountain Fire &Security after getting fed up with our previous service. Red…read moreMountain has been professional, prompt, super-responsive, and competitively priced. I wish more companies handled themselves this way - highly recommended!

From the owner: Red Mountain Fire & Security is here to offer Colorado the highest standards in the fire alarm and…read moresecurity industry which always comes with a 30-day labor guarantee, local 24-hour service, and great rates for monitoring your alarm. Your installation is designed from experience protecting homes in the highest crime neighborhoods across the entire country! We have protected the most valuable homes in Colorado from fire and carbon monoxide threats and worked with your home insurers to offer flood protection that keeps your home safe. We offer alarms, access control, fire and CO protection, home and business networking, and video surveillance. RMF&S work is only carried out by a NICET certified technician and we are active members of the National Fire Protection Association and Electronic Security Association to ensure our standards are up to date and our training is above and beyond. We are also manufacturer trained and certified and continue to work every day on improving our quality. When you choose Red Mountain Fire & Security you can be certain you will always be taken care of. We handle all your product warranties to make life easy so you know when the job is done we'll still be there for you. With that level of service and experience you know you're in good hands. Give us a call! We want to hear from you!

I had Valley Electric update an inadequate Main Service and Meter Loop. Electrician Mike K. And…read moreApprentice Donovan provided exemplary service and quality of work. Neat, precise, with attention to detail are descriptions that immediately come to mind. I was also favorably impressed with the good relationship Mike enjoyed with the Xcel Power Lineman, I have no doubt the down time was minimized due to Mike's friendly, cooperative nature. A 5 Star Rating would have easy to achieve by this business if it weren't for a perplexing process with the company leading up to the satisfactory results. The lead-in was six weeks from first contact to completion. I come from another area and perhaps the mode of doing business varies a bit, I give the benefit of the doubt as VE seems to enjoy a good reputation as a leading electrical company serving not only parts of Colorado but New Mexico as well. I initially requested a proposal, I described the desired work and provided pictures of the present installation. OK, yes but what we're dealing with is the "supply chain" problems, right now they didn't have what was required to do the job. "The cost runs about X Dollars" and depends too on getting the power company to "disconnect/reconnect". The Company Rep went on to provide contact information for the power company. I wondered if coordinating with Xcel wouldn't be part of the job for the electrical contractor? Things are different than what I'm used to. During the next 6 weeks I kept in touch by text reaffirming my intent to have the work done. Midway through I got a call "equipment is available, we ought to get you on the work schedule next week"..my response good, fine let me know. Days came and went so I ditched the text/phone contact method and presented myself at their counter. While waiting for my point of contact to become available I was easily able to overhear phone calls being placed by another employee. It seems follow up calls were being made about pending (aged?) work orders. I listened to 3 or 4 calls, in every case other arrangements had been made or the work was no longer desired by the customer. I had to wonder..."what's going on here?". After a few minutes I heard information from the POC that seemed to indicate management had little input on scheduling and work crews chose jobs from available orders. What, who is running this place? I'm not buying much of what I listened to. Long, long story short. I visited on a Monday, work was complete Wednesday afternoon. A Five Star rating would be easy peasy, value Mike & Donovan they represent you well. Perhaps paying a Sales Representative would pay off? Not for me to say. BTW the requested proposal never materialized.

Valley Electric showed up promptly after a call. The work was done promptly. However a week or so…read morelater, the completed work failed. I called for a return visit, and have called four times over the last two weeks. There was some promised action, but nobody has showed nor have they called to either explain the delay nor arrange a visit. The scheduler lectured me that they should not have performed the original work, but it was done. Will they stand behind their work? I recommend hiring a scheduler that doesn't irritate customers. Previously, I have had good service, and I promptly paid. If Valley no longer wants my business, then they should at least say so.

I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

ATM, I can't recommend this company. They are not available when you need them. We've had to ask…read morefor multiple things to be fixed and had to badger them to do it. I've asked for call back on Facebook, their own email contact system...and received no follow-up. I also called this morning and finally spoke to someone who said they would get a tech to call me back....we are now at the end of the day with no word back. Poor customer service.

Synergy Systems installed security cameras and common area music in our Vail property. They made it…read moreso easy; from spot-on recommendations based on our specific needs and budget through the efficient installation, testing and training by friendly and knowledgeable techs to clear and accurate billing, I couldn't have asked for a better experience. We are extremely happy with the installations and ongoing support (although it all runs so effortlessly we rarely need to call). Highly recommended.

From the owner: Specializing in: - Plumbing-Drain & Sewer Cleaning…read more- Grease Traps - Plumbers - Heating Contractors & Specialties - Plumbing Contractors-Commercial & Industrial - Heating, Ventilating & Air Conditioning Engineers - Sewer Cleaners & Repairers - Construction Engineers - Professional Engineers - Sewer Contractors - Building Contractors - Air Conditioning Service & Repair - Fireplace Equipment - Heating Equipment & Systems - Fireplaces

They pressure you into signing the contract without giving you time to think about it by saying you…read morecan cancel within 30 days. Then when we called to cancel we got such an awful run around, was on the phone for over an hour with them eventually hanging up. I contacted the BBB on line and filed a complaint. Within a couple days received a call from Vivint. They tried to talk us into staying with them by offering huge discounts, but did agree to canceling our "service".

To save face, Vivint replied to my original post by acting concern and asking me to send them my…read moreinformation. That's just symbolism over substance; smoke and mirrors. I went through their process; I submitted my cancellation in writing, but yet they still charged, via auto payment, me my monthly service fee. When I contacted them, they give me the same song and dance about their process, how it takes 30 days, but meanwhile, they are still collecting my money for a service they no longer provide. Stay away from this company. They are like the Hotel California: you can check out any time you want, but you can't never leave.