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    Elegance Cabinets

    3.0 (2 reviews)
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    Services - Elegance Cabinets

    Countertop installation

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    United Granite

    United Granite

    (19 reviews)

    $$$

    I stopped by United Granite for a quote on a countertop for my kitchen renovation. I didn't select…read morethis company to install the Quartz countertop I wanted. But I had a great experience with Hien Tran, a design consultant. He walked me through the store to view the Calacatta Bravo and Calacatta Miraggio. I was initially interested in the Calacatta Luccia, a higher price point. I showed Hien the backsplash I wanted and he suggested the Calacatta Bravo and Calacatta Miraggio these designs would not clash with my backsplash. Hien gave me a quote and a sample piece of the backsplash at no charge. He gave me the estimated installation time which was about 3 - 10 business days. I ended up selecting another vendor because United Granite's prices were $300 more expensive. Again, I had a great experience and wanted to share. I think United Granite should offer quotes online, most vendors I checked offered that service. That way you don't waste anyone's time if their prices were not in my budget.

    Sam (salesperson) is manipulative, a scammer and a liar. I…read morecontracted for granite countertops. The first negotiation went fine. The person who came out and measured told me that I didn't need supports for an additional extention of about 2". in the office Sam said I had to have two supports and they were $500 a piece. I didn't need them and that was a terribly inflated price. Then came the addition of a plumber. I think this should have been covered under the install. I paid him $600 to have a licensed plumber come and unhook sink and stove and then return and turn them back on later in the day. The plumber didn't show up to unhook sink and stove. So the installers had to do that. They weren't happy with that responsibility. A little while later Sam, the scammer showed up. He came to get payment for the plumber- in CASH! When he saw that I had a gas stove, he said "That's not plumbing, you should have told me." I said "of course it is, and you do installs, it was your job to ask." I said, "Since he didn't show up to unhook, I'll only pay you half." He said "Oh no, you are paying me for the job and they did it.". Then he said "Because it's a gas stove, it's $700." I said then just leave it and cancel the plumber. I don't care if it takes weeks before I can get a plumber to hook it back up. I am so done with you. A little while later he said "How about $650." All I wanted was him gone at that point. I finally agreed to get it over with. As the installers were leaving I told them I hoped they would get payment for stove and sink. They said they wouldn't. Sam is not a good person. I would not recommend him at all. Buyer beware!

    Elegance Cabinets - kitchenandbath - Updated May 2026

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