IF YOU'RE TRYING TO SAVE MONEY ON WEDDING DRESS COST I HIGHLY SUGGEST THIS STORE. Just like many brides, I was anxious and stressed about wedding dress prices(because really, it's extremely expensive) and I have a pretty tight budget. I had a recommendation from this place for having cheaper dresses and good quality so I gave a try. The owner was really nice to me when I set my appointment and when I got there she treated me really well in her simple and honest way about the dresses that looked better on me not based on prices. Her dresses are all under $600 and I got mine for $300! I wanted some alterations to do still, but it was still so much worth it!!!! The only thing is that she'll not gonna have a bunch different sizes and quantity for each style because she gets the dresses with better prices only, but to be honest, I couldn't find any other place that would have dresses under $800, so I was really surprised with finding this store! read more

Rude! So rude! I had a last minute issue with my bridesmaids dresses and asked to buy off the rack (since they had the sizes I needed). The owner refused and said she could have them shipped and that they would arrive the night before my wedding. When I said I would rather not have to wait, what if there is an issue, they told me that was the only option if I were to buy from them. I called around to other retailers with the same dress (none of whom had the dress in the right sizes on their rack) and they all were blown away by the lack of customer care that was shown by Elegant Expressions. One of them even went so far as to call the owner and ask her why she wouldn't work with me. The owner of Elegant Expressions called and left me an ugly voicemail telling me that they would never sell me another dress. No worries, I wouldn't buy another thing from this unprofessional establishment. read more

I only chose one star because a fraction of a star wasn't available. The owner is deceptive, and she does not have one single "ELEGANT EXPRESSION about her! She is rude, and lacks professional ethics. The first moment that I entered the boutique, I was greeted with deception. This is the type of establishment that you must force to slow down and give clarity because the owner is a fast talker, who spills of misleading rhetoric. In addition to whatever the advertised price is, be prepared to pay rediculous alteration and/or shipping fees; as if the dresses aren't already expensive enough. Her best clients are her first time clients, who haven't yet seen her fangs. She does not render or facilitate any level of excellence. Most of the dresses are gorgeous, but she's is going to nickel and dime clients for so much more than the sticker price. Nothing is sold to fit. This is why I believe the owner is in cahoots with the seamstress, who's alterations costs me nearly half of the price of the dress. Because all sales are final/with no exchange, your only choice is to get the ridiculously costly alterations. I purchased my attire with the promise that I needed minor alterations to let the seam out just a bit. I was sold based on the merchant's promise that this was possible. Only upon returning to meet with the seemstress, did I learn that the designer left no room for alteration in the seams. Therefore I had to purchase a larger/longer skirt, have it taken in, cut off, and hemmed. In doing so, I had to pay the difference in the price of the skirt, even though all of this only happened because she lied to me about the alteration possibilities of my original purchase. Of course this level of alterations was very costly. Perhaps they work together to bait clients, and force rediculous alteration fees upon their unsuspecting victims. I'm sure that the boutique gets a percentage of alteration sales. If she was a fair and honest merchant, she would stand behind refunds and or exchanges, with discretion to each situation, especially those caused by her . My other vice is that I was charged shipping & handling for an "in-store stocked" item that coincidentally was sold out of my size. So basically her explanation to me was that every merchant passes on the shipping cost to customers when they have to order something that has been sold out in the store. No ma'am, that's not true! If a sore is our of a particular size, they order it, and then the client makes the purchase. If I wanted to pay S&H, I would have gone online and ordered it myself, not make an in store purchase; especially when this had not been previously discussed, rather written on a tiny printed sheet with about 8 places to sign and/or initial. Which by the way, was signed while the owner ranted about her personal family woes, and constantly reminded me that she was ready to close and go. I now believe this to be a distraction to the time it takes to read the fine print. Looking back, I noticed that on this sheet she wrote the S&H part in "illegible" chicken scratch. She knew exactly what she was doing. She even lied to my face and said that we discussed S&H fees. A BLATANT LIE. If I don't remember anything else, I ALWAYS remember when I have to spend money! read more