I was able to book a same-day appointment for an acrylic fill with gel polish, and I'm so glad I…read moredid! Based on the reviews, I requested Amy, and she gave me one of the best manicures I've ever had. My nails are absolutely flawless--I looked at them from every angle, and I genuinely couldn't find a single imperfection! Amy was incredibly gentle, meticulous, and clearly takes pride in her work. The salon itself was clean, modern, and welcoming. It was also obvious that she truly cares about her clients--I heard her thank customers by name as they were leaving, which was such a thoughtful, personal touch. The other staff member I saw was just as friendly and welcoming. I highly recommend this salon, and I'll definitely be coming back!

My friend and I had matching pedicures one afternoon. We…read morefelt very rushed when we arrived to select a color, and both technicians seemed annoyed that we were being so chatty (just my friend and I). Color was fine, but customer service was lacking. I don't know if we were really thanked or felt a warm welcome.

She had a hair appointment after my lash appointment. I didn't feel listened to on what I actually…read morewanted. I showed a pic, but she did her own thing. Lashes were sparse and not what I asked for. Felt like she was just trying to rush me out to go to her appointment. Retention of lashes was not good. So sparse that I had to brush often (crooked lashes were obvious) lost several lashes every time I brushed. A full set lasted just over a week. I don't feel like the products were of high quality.

Don't go here unless you want an eye infection. I don't even think this facility is licensed by…read morethe State of Wisconsin. I can't find any valid info anywhere. The tech did nothing but brag about her "late night cash business". Save yourself the headache and go somewhere reputable.

Suzie is a very energetic & enthusiastic person in life & business! She is not only great at…read morewaxing and spray tans, but is a great resource for other services as well. She is very connected in her industry for hair, makeup, tanning, therapy, health recommendations, etc. She makes waxing stress-free and fun. Her salon is super cute too!

There are several reasons why after my first visit to Essex Wax it is now going to be my go to for…read morewaxing. 1. Susan owns her own business, not an easy thing to do. I like supporting local businesses. 2. She is also nice! 3. She has incentives for people who are repeat customers. I got frustrated with the last salon I went to because that did not do much to encourage me to go back. Most salons that I've been to have reward programs or discounts for repeating customer. Example 7 waxes get the 8th free or something. Susan offers discounts for certain waxes. 4. She has done the BEST eyebrow wax that I've gotten in Madison. I'm a pretty picky person, and it has taken me over 2 years to finally find someone I trust. I mean come on it's my face! I have the right to be picky. 5. She is good at what she does!

I've had more meh experiences here than good. I think the quality of service varies GREATLY based…read moreon what tech you get, but the prices will stay the same (expensive). I'm fine paying more for higher quality products which I do believe they use but I think they should vet the techs a bit better.

Let me tell you about my wild adventure at this so-called "bougie" salon. Buckle up; it's quite a…read moreride! So, I had a 3:00 p.m. appointment on June 20th. First, they asked for my credit card info just to have on file. Not sure if they do that to everyone or if I looked extra suspicious, but who feels comfortable with their card details floating around some random salon? Not me. Anyway, I arrived, and they shoved a notepad in my face, making me read and sign a waiver at lightning speed. A waiver for a salon visit? This place was already giving me "sign away your firstborn" vibes. The kicker? If I sued them over COVID-19, I'd have to cover their legal fees too! Just a heads-up: read before you sign anything here. Despite their "Bougie" facade, there was nothing upscale about this joint. The dress code, at least for my tech, was highly questionable. She wore a dirty old bra with a worn-out tank top and shorts so short they constantly migrated to her crotch. I asked for a "professional" tech and was assured mine was top-notch. Professional? Not in this universe. When we got down to business, I asked for almond-shaped nails, but we settled on round since my nails were too short. The polish removal process was a marathon--30 minutes!--and then she started trimming my nails without looking, slicing into the skin beneath them. Ouch! I yanked my hand back, not keen on sacrificing my fingers today. She just stared blankly at me. Fabulous. Filing my nails was like watching a toddler color outside the lines. Then, she dropped the bomb: two of my nails would be square-shaped. Excuse me? I said no, but she insisted. So, I borrowed the nail file and demonstrated that round nails were indeed possible. Without a word, she walked off to another tech and complained. Cue the drama! The "master nail tech" stormed over, shouting, "Hey, hey, hey!" (That's not my name, by the way). She launched into a tirade about how clients don't file their own nails. Felt like I was back in kindergarten getting scolded by the teacher. Finally, I asked her to trim my cuticles. Instead of using a softener or water, she just yanked at them dry. It was like watching someone prune a cactus with their bare hands. I asked if they ever used a softener, and she bluntly replied, "No." Charming. As I complimented her nail art (because why not try to be nice?), my manicure wrapped up, and I was left alone waiting for my pedicure. That's when the salon manager approached me and said my nail tech didn't feel comfortable continuing and that I needed to leave. Shocked but not one to make a scene, I prepared to pay for my crappy manicure. As I took out my credit card, the salon owner suddenly got hostile and threatened to call the police if I didn't leave immediately. WHAT?! I was just trying to pay! She stormed outside, so I followed, phone in hand, ready to record. They charged me $4 extra for the nail polish remover, likely because I was a "special" white Ukrainian with a heavy accent. As the owner ranted about a "language barrier," I couldn't help but laugh at the absurdity. Outside, as I recorded on my phone, the owner bizarrely wanted me to take some other client's used water bottle and claimed I had a language barrier. Lady, I understood everything perfectly: you overcharged me, refused me service, and acted like I was the problem. Newsflash: it's you and your "bougie" salon with anger issues. By the way, it turns out I'm not the only one who's had a run-in with this place. According to Google reviews, being booted out seems to be their favorite sport, right up there with charging extra and providing subpar services. So, to anyone considering a visit to this "Bougie" salon, beware! You might find yourself signing away your legal rights, dealing with a tech in a dirty old bra, and being yelled at by someone who thinks "Hey, hey, hey" is your name. And if you're really lucky, you might even get kicked out and overcharged, just like me. Cheers to finding a new salon where the only surprises are the ones you actually want.

Kimberly has saved my eyebrows! I'm not much of a make up person, but after chemotherapy my…read moreeyebrows didn't come back like they used to be. I didn't realize how much they defined my face. Kimberly has done such an amazing job and they look awesome. I still haven't even had the retouch done, I can't believe they might even look better than this. I'll post new pictures after the touchup appointment. She is an artist and a perfectionist, the perfect combo. Yes, you should trust her with your face.

Microblading is one of those well-kept secrets. I am so grateful to have found Kimberly, who helped…read moreme through the process and supported me through every worry and question I had in getting my eyebrows microbladed. Everything turned out amazing and I couldn't be happier with my results. I love not having to apply makeup to my eyebrows! Best choice ever!

This is a fabulous location to get any sort of waxing done or a custom facial. The service is…read morealways great and you walk out feeling amazing. The perfect place for self-care.

Teagan at Beauty Fix is knowledgable, passionate, and so kind. I was so impressed with her service…read moreand the way she cares for her clients.

For more than two years, I've been visiting Adeline for my waxing needs, and she's an absolute gem…read more Her sweet demeanor is matched by her extensive knowledge. Each time I have my waxing session, it turns into a pleasant experience--I often forget I'm even getting waxed. Adeline's gentle approach ensures that I'm always comfortable and never experience any discomfort during the process.

Adeline is very sweet and professional. I've been a client for 4+ years and have never been…read moredisappointed with my wax services. She is gentle and works quickly. Her prices are great in comparison to other wax studios in the area!