Everyone deserves a second chance. When the new owners took over, the transition was not smooth. However, I decided to stop in again today and give them another try. I am beyond pleased with the effort the new owners are making to bring customers back. They now have new staff who are knowledgeable, creative, and truly take pride in their work. Hugo was my nail tech, and she did an amazing job on both my hands and feet. When you find that one person you trust because they consistently do great work, it can be difficult when they leave. That's why good communication during transitions is so important. I'm really glad I came back today, and I know Helen, Ken, Kevin, and Hugo will take great care of me moving forward. read more

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I have been a customer at Elegant Nails for just over a year. Their service has always been excellent. The new managers Helen and Ken, are very pleasant and welcoming. My first visit was just for a dip manicure. They hold up extremely well, and last for 3 to 4 weeks. I have also had the facial and brow wax. Helen is extremely gentle and gives a great facial massage. I haven't had the pedicure yet, but I will be trying that next week. read more

$120-140 This was my third time there and my last. I had an appointment for dip nails and a pedi. The gal "Diamond " that did my pedi was wonderful and did a great job. Unfortunately there is a language barrier; so someone had to step in for all the questions. I was given a menu with no prices ; so I asked to see the one with prices. Then I had to wait (it was not busy at all) and the owner (female) did my dip nails. Sadly; she is the one that could speak for everyone; so my total appointment lasted a little over 2.5 hours (Ridicukots).this was in part to 2 additional customers complaining and her having to go up front and speak English. One make and one other female customer was complaining). Then before coming back to me she had a whole conversation with the employee I gather the male customer was complaining about. She asked me if I wanted chrome.on my nails and said sure if no charge. My nails look absolutely horrible. If I had the time; I would have asked her to start over; but just wasn't willing to give up my day any further. When I went to pay; the pedicure was $5 more than the price on the menu shown to me; and the "chrome" was a $20 up charge (which she took $10 off and told me I should have said something after one nail was done with the chrome). Fair; but I just couldn't get out offshore fast enough. So no, I cannot return; nor can I recommend. read more

I have known the new owners of this salon for years. Helen has always done a beautiful job with dip on my nails. They don't fail by chipping or pealing. I have a job that it NOT easy on nails & hers always hold up. Ken does great gel pedicures! I highly recommend giving them a try. read more

They do an amazing job on my nails, however, the pricing listed on their website is false. They claim to charge $45 for a gel fill but what they fail to post is that if your nails go past your fingertips, they charge $5 extra. I brought this to their attention, but, it did no good. Won't go back!!! read more

Elegant Nails - Price list - Nail Salons Near Me - Portage, Wisconsin

I've been here a couple times now and will certainly be making this my regular nail place! Everyone is absolutely so welcoming and nice! And they really do a great job!! And the prices are very reasonable!! read more

Elegant Nails - Edgy valentines nails - Nail Salons Near Me - Portage, Wisconsin

I love elegant nails! They have been nothing but the most amazing every time I have been there. Even when I don't know exactly what I want.....they deliver. I won't go anywhere else! They are friendly and they do nails like no other salon I have been to! I usually just show them a picture and they make it happen! They are the bestest!!! read more

Exactly what I wanted! Didn't get cut at all and they have no imperfections. The artist was friendly too read more

Elegant Nails - Exactly what I wanted! The artist was friendly too - Nail Salons Near Me - Portage, Wisconsin

Jenni did an awesome job! I love my nails. I posted a picture of what I asked for and what I got read more

Elegant Nails - Nail Salons Near Me - Portage, Wisconsin

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When I walked in I thought the place was cute. I got seated and the countertop looked stained with pink and it looked like it Hadn't been cleaned in months. My thumbs aren't the same length, he was every aggressive with filing and the nail drill bit was over-used. I would go back but a different person. Overall I think it's a decent place. read more

Elegant Nails - Nail Salons Near Me - Portage, Wisconsin

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My 1st time getting nails done in a long time. I absolutely love them, turned out great. Will definitely be back to get my fills done!! read more

Elegant Nails - Nail Salons Near Me - Portage, Wisconsin

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The last time I had a pedicure and foot massage was many years ago when I was traveling in thailand. As an old guy, I felt that my feet were getting more problematic! So I decided I wanted to have a pedicure and foot massage. I chose Elegant nails because they are very close to where I work. Although this is a smallish salon in a strip wall, it is well-set-up and well staffed. I was greeted instantly when I walked in and only had to wait a few minutes before I was assigned a chair for my pedicure. Just like my foot massage in Thailand, this salon was staffed exclusively by Asians and I think everyone was Vietnamese. I was treated kindly and carefully period of course. All the other patrons sitting next to me in the chairs were women, and I just followed suit as to what I should do! My 'pedicurist' was very gentle and had the hands of a surgeon as she was using all those sharp tools! She was efficient. And by the time she finished the massage, I was totally satisfied with my experience. I would definitely go back and say that they are highly recommended! read more

Very pleased with the job she did. It was really relaxing. Everything looked clean. They had many colors to choose from. The price was $35.00 for a basic pedicure and well worth it. I'll be back. read more

Went today to Elegant Nails in Portage, and was 30 minutes late but came in and nobody was doing their pedicures. Then she they told me they had too turn away appointments. I apologized. Ok I chose basic pedicure then a see they do eyebrows. Okay, so I asked for eyebrow too. I am in a time crunch so I called girl and asked if I can schedule my eyebrows for tomorrow at 4. Girl says tomorrow busy , okay then Friday , still busy, she says do them today. I was thinking to myself "#WOW whole lot of people doing their eyebrows"! I asked for basic pedicure pedicure $40 and just for me she says $60. Taking my business elsewhere ! read more

I have been getting my nails done here for quite a while and they do an amazing job! need an ambre? this is the place to go. need a design? this is the place to go. i love my nails and they treat you amazing here. read more

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Busy place! First time here since they changed from princess nails. I was a walk in there was a 45 minute wait, so I left and came back then was able to get treated right away. 1st impression was wow clean, updated and more modern. I Had a pedicure and ouch! I thought my toenails were being ripped off. I'm surprised I was not bleeding after this woman was done me. Kind of the worst pedi ever. I did the deluxe where they put some kind of gel on your legs covered by plastic wrap, she couldn't take it off me fast enough it really irritated my skin. Pedicures should be relaxing and enjoyable this was anything but. My toes still ache. $55 for the deluxe pedi and an extra $20 for shallac, a bit pricy if you ask me. I've had better. Unsure if I'll ever come back. read more

cute and clean place but the damage that they did to my nails is unacceptable. they cut them super short and filed them so so thin that they bent even with gel polish on them. my nails hurt for days after and i didn't notice the damage until i already left read more

I will never again go back to this "business". We were seated and asked to wait 15 minutes past our appointment time. Fine....except over 45 minutes later nobody had so much approached us or apologized. Even when we got up and put our shoes on and grabbed our purses, not one of then apologized or said a word. We are very angry! read more

Went in today for a spa pedicure. It was warm outside and really warm in the salon! I believe the thermostat said 82* which is way beyond comfortable. Others were complaining about it as well. It is hard to enjoy your feet in the warm water when you are sweating buckets. Polish was good and the kitchen-grade cheese grater used on my heels seemed to do the trick. read more

Best dip manicures here by far! I've been coming here for over a year and my nails never chip or peel off! They last at least 3 weeks before I usually come in again just because of my nail growth! Highly recommend! read more

I've been coming here for years. They do a wonderful job. Salon is always sparkling clean. I have never had a problem. And the prices are very reasonable. I even bring my granddaughters from time to time as a special treat. AND they take walk-ins so you don't have to book weeks in advance. Love feeling pampered. read more

Very rude. Also my daughter went in for a fill of her acrylic nails. Charged us $70!!!!! Said they took off the old set. We didn't ask them too. No gems or sparkles. The first time we went they lost our reservation and was so rude asking when we made it, like we were lying. Do not go here!!!! read more

I went there yesterday for my 1st time since new owners. Got a pedi, asked for a flower. I hope I can post my picture of "the flower" I got. As I sat there I was trying to figure out how to tell the girl I didnt like it. Another person sat next to me. I showed her my "flower". I then asked if I could get a new design. I was told it would be extra. Didnt think I should have to pay extra for a better flower. But they charged me extra. I called the next day to talk to the manager. Said that is how things are done!! BEWARE!! Go somewhere else. read more

Elegant Nails - Nail Salons Near Me - Portage, Wisconsin

I have been going to the salon for many years and am very impressed with the current owners. I have dips done by Amy and come out satisfied every time. The place is updated and clean unlike how it was with the previous owners. I feel treated with respect by the staff. Please don't let the older reviews turn you away. Go in and check it out. I believe you will not be sorry. read more

Stopped in at Princess Nails for a quick manicure before Thanksgiving. It was a snowy night, but we easily found a parking space and shlepped ourselves into the shop. We were immediately greeted by the staff and seated for manicures. My mom actually got a pedicure as well and was able to lounge in a super relaxing massage chair. Both of us enjoyed our indulgences...and I was really impressed that my manicure lasted almost a week (this NEVER happens!). The 4 starts, instead of 5 stars, comes from the construction projects that are going on in the salon....but I assume that these projects will be completed soon. read more

Do not go here. I got acrylic nails done here and when I had them removed I saw that there was fungus on one of my nails due to their unsanitary tools. They don't do a good job with the polish either. read more

This was the first time i ever got my nails done, i got a full set of acrylic nail and gel polish. i 100% LOVED my experience there. The owner was very understanding and answered my questions as best he could. VERY happy with my nails and even tho there was a bit of a wait to be seen the way i was treated and over all atmosphere was amazing read more

Elegant Nails - Best nail salon ever - Nail Salons Near Me - Portage, Wisconsin

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I really like this place and it is so nice nice in there now, I have gone there so many other times and I loved my nails but this most recent time I got my nails done I got Zander and I usually go to Phil. I really regret that decision because he was nice the whole time then all of a sudden I accidentally moved my ring finger twice because I had anxiety and then after that Xander went to full on X mode game mode she went sicko mode on my nails I asked him to do a surprise design on my ring finger and he was down like usual but then He starts doing the flowers I took him 10 minutes just to do on one finger and it was only five little dots and then all of a sudden he aggressively takes my finger and wipe the whole thing off he just spent that 20 minutes and that nail for nothing and he really does it five different times I guess he was just trying to make it good but you know what I was in a time crunch and he knew that he starts doing the flowers I took him 10 minutes just to do on one finger and it was only five little dots and then all of a sudden he aggressively takes my finger and wipe the whole thing off he just spent that 20 minutes and that nail for nothing and he really does it five different times I guess he was just trying to make it good but you know what I was in a time crunch and he knew that. you could see the aggression in his eyes when he was doing my nails and I was so pissed I was understand if he was upset because I accidentally twitching my fingers but it was literally when he was filing my nails it wasn't like it was when he was doing the design or anything. I'm sorry but I'm never going back to Zander again he was making me feel on conscious about my anxiety and on welcomed. He's being very aggressive towards me which I did not appreciate it when he was done he just said done he did not say thank you or goodbye or anything. Sorry Xander but experience with you was not good whatsoever. I will not be going back to you!! read more

Read the reviews so I thought we would give it a chance. 4 of us showed up at 3:30 on a Friday for manis and pedis for girls weekend. It was packed, so we waited which was fine. My pedi wasn't that great, he hardly scrubbed my heel calluses. My polish was a bit sloppey. My shellac mani was fine. One friend's shallac mani was really lumpy and looks horrible. I paid $75 for a shallac mani and regular pedi. That seems high and for what we got it doesn't seem worth it. I will try somewhere else next time. read more

Worst Manicure I have ever had, I am 64 years old and had a lot of manicures, I do not recommend them.

Apparently this business does so well they don't even need customers! Was a walk in, they scheduled me for 1pm. I called back and rescheduled for 5 pm. Name and phone number was left with asso.When I showed up outside there door that read open until 6!! They were closed. No phone call saying they were closing early or canceling or rescheduling my appt!! Horrible customer service!! read more

Dont waste you're time booking an appt, and even if you do it doesn't matter if you're not a regular. Made an appt for 5:30, called TWICE to double check I was in the book. I get there at 5:20, they're packed. So I check in and wait. About 5 minutes later 2 more customers walk in and have an appt. Same time as me. When the lady comes to ask for me with the person she scheduled me with the 2 customers that came in AFTER me spoke up and said "No that's us, we only ever see them", even customers are Very rude and hostile, so they got sat down and started to get their nails done. I waited another 30 minutes before deciding it they obvious werent going to get me in when they close at 7 and its 6 and they have atleast 4 other people started or in the process of getting their nails done. And also while there another customer had a pedi, left, and came back cause a toe wasnt dry and smeared, Instead of sitting her right back down she waited for 30 mins along side me before having no choice but to schedule a time to come back. Don't give them your money, last job I got from them only last two weeks read more

Went in for a Shellac Manicure. It looked nice for a day before the tips started chipping. By day 3 I had a huge chip of polish missing. My cuticles also looked horrible by day 3. I called in to see if they would re-do my nails. They had me come back in at no charge. They took the polish off the one nail and started fresh with just that finger. They re-did my cuticles. For the rest of the nails they painted over the previous Shellac. Now 3 days later the layers are peeling off. I have managed to peel all of the polish off except for the finger that they re-did. That one is on like Cement! Which is how I wanted them done in the first place! My last Shellac manicure at a different place lasted 3 weeks. I don't know what's wrong with this place, but I AM NEVER GOING BACK! Don't waste your time or money here. A person should not be able to peel off Shellac after 3 days. Bad, Bad, Bad. read more

They were great about getting us in for a last minute appointment. Wouldn't provide a manicure for my 6 year old. Did a rushed job on my nails but excellent on my partners acrylics. read more

Awful. Called ahead for a specific appointment, got there and was informed because a walk-in came in ahead of me, I would have to wait another 30 minutes. Unacceptable. read more