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    Element Graphics

    5.0 (2 reviews)
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    Graphic design

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    RESS-Real Estate Signs & Supplies

    RESS-Real Estate Signs & Supplies

    (51 reviews)

    I've been a loyal customer of RESS Signs in Laguna Hills for many years. However, ever since Jim…read moreleft the business, the quality of customer service has sharply declined. The current team is unresponsive -- they rarely answer phone calls, and voicemails are never returned. I emailed them our design files and requested a callback. After a full week without any response, I began to assume the business had shut down. I ended up driving there in person, only to find they were still open but short-staffed. I placed my order with someone in the back office, who took down my credit card information and filled out the order form. Three days later, I received an email saying my payment didn't go through. So I had to go back again, only to discover that the staff member had written down one of the credit card digits incorrectly. I provided the correct number and was told the signs would be ready in 7-8 business days. After two weeks with no updates, I called again and left another message -- and again, no response. I stopped by their store, and the employee at the front desk told me they had no record of a correct credit card for payment and my signs were not made. Frustrated, I asked to speak with the manager. Instead of taking responsibility or offering any assistance, he simply said he'd be happy to cancel my order and that I could go elsewhere -- without even an apology. If you're considering using RESS Signs, I strongly suggest you think twice. The lack of communication, accountability, and professionalism is simply unacceptable.

    R.E.S.S printed my very first Real Estate signs and I absolutely love them! They did it quickly and…read moreflawless. I will definitely order my next signs from them as well:) Awesome service! -Tanja, Realtor, Kingly Realty OC

    Element Graphics - graphicdesign - Updated August 2026

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