12/9/24-12/11/24 I stayed at The Hyatt House for a work trip…read moreand it was beautiful!! The lady at the front desk was very polite, professional and efficient. In fact- all my interactions with the front desk were favorable. The room was beautiful and large! Spotless, cozy, and first class is how I would describe it. The bed was comfortable and the room was quiet. I had occasion to use the gym. It had all the basics and the equipment I used was in good working order. I did not use the pool. The continental breakfast had a large variety of foods to choose from. The area was spotless. There is a welcoming lounge area where you can enjoy your food too. The hotel was decorated in Christmas splendor! Location is tucked away-in walking distance to J Alexanders and The Melting Pot! SSSSCCCCOOOORRRRREEEE!!! I would definitely stay here again! It isn't cheap though and my room was over 250 dollars per night!! You get what you pay for though and it was worth it to me.

This is one of my go to hotels when I'm in the Philadelphia metropolitan area. It's one of the…read morenewer hotels for the Hyatt franchise in the Philadelphia area. Staff is nice and accommodating. Pretty much the standard Hyatt House layout. One thing is that you have to bring a second ID because apparently booking hotels under a false ID is a thing according to the staff at the front desk. Only negative is the distance from actual city of Philadelphia. The decor in the hotel displaying the history of baseball in the Philadelphia area is awesome. The last time I was here, they gave me a complementary upgrade on my room.

I had a late check in, after 11pm. In my room they left it stocked with water bottles that were…read morealready used and half empty! The shower did not drain and I was left standing in 2 inches of water. I immediately notified the hotel over the app message system (as I was told to do), and was received response that the hotel management would be notified. 3 nights later on day of check out and after house keeping had come in multiple days, the same half empty water bottle was still in the same spot and the shower was still not draining! I documented in app again that the original problem had never been addressed during the entire stay. No acknowledgement or apology from the hotel itself.

There is no expectation of privacy. The maids just walk in on you in the morning without knocking…read moreand there is nothing you can do about it. Don't stay here!!

I love. this place!! I travel for work and have lots of clients to see in the area. The staff is…read moreamazing, the rooms are spacious and I always feel like I'm in my own apartment when I stay here. Great fitness room, pool, and delicious breakfast. Located near a ton of great places to eat, things to do, and spots to pick up any incidentals and necessities. Special shout out to Kira and Michelle, who provide white glove levels of service, and are fantastic!! I'll be back again very soon.

This place is absolutely disgusting. Blood on the bathroom wall!!!!. Dirty floors- tons of dirt,…read morechalky substances, the TV didn't work, the refrigerator door was broken, hanging off the hinge. The hallway reeked of tabbaco and pot, gasoline, and funk. Mold all over the shower The entry was full of what looked to be homeless people. 3 other professionals told me not to stay there when I was checking in, but all other hotels within 25 miles are full because of the PGA Championship and local college graduations. I'll never stay at a Hyatt place again. It was scary and gross. The health department needs to shut this place down.

What a gem! This hotel is so inviting, warm, and lovely. The staff is very friendly and efficient…read moreand the rooms are spotless. Great location, as well.

I waited for management to respond to me about my experience @ the hotel. Since they didn't, here…read moreis my review. I booked two rooms the first week of October. The rooms were a very sad decor, but you can see from the photos. What I didn't expect for $400.00 a night, for each room, was that they don't turn on the heat until a first frost? When I called down freezing at 11:00pm, I was told that they would bring me a cotton blanket and a "space heater!" I didn't know how cold I was going to get and didn't feel comfortable with a space heater, I got the blanket. At one am I got up & put on more clothes, took every towel and made a sleeping bag to roll up in. ( I didn't know my daughter had done the same thing in her room.) In the morning I told the front desk person that we had frozen all nigh...the desk guy shrugged and said, "well they just don't turn the heat on until they have to, that's why they have space heaters!" I said please have some one from management call me to refund my rooms, never heard a word, called left messages, even wrote in the email review they sent saying get in touch before I go to Yelp and warn people about the space heaters! The Wayne Hotel is the most expensive camping on the Main Line. Should you be forced to stay there, bring your own sleeping bag, warm socks, a sleep hat and a space heater! Cause they don't care.

Entertaining experience. More of an upscale hotel. Get what you paid for kind of hotel with a…read morelittle extra room for fun. It's a hotel and casino combined. If you get bored of your night in the hotel room , you'd have the option to explore the casino aspect. Has a variety of entertaining activities such as gambling , food , and in door night 'clubs'.

We had our company Christmas Party here and have for many many years.I've noticed many of the same…read moreservers from prior years so that's a good thing! The help is wonderful, polite and friendly. I only drink water so I requested a pitcher and was granted that. The table settings were beautiful at our party and I loved the centerpieces with a nice flair with Christmas Colors. The room was beautiful with an ample dance floor. For appetizers we had small bacon wrapped scallops, pork filled crispy pot stickers, mushroom caps stuffed with crab meat and vegetable egg rolls - all were great. I especially loved the scallops and crab stuffed mushrooms! We had a Mediterranean type table with cheeses, hummus, tabouli (I think?) & naan style bread triangles. Everything was enjoyable. For entrees we had a buffet serve yourself. On the menu was salmon with lemon butter sauce, thin slices top sirloin (I didn't have that), chicken Marsala w broccoli rabe (which was tough) the broccoli rabe was undercooked, salads, a caprese type salad, and potato wedges. We had an amazing mashed potato bar with red bliss and sweet potatoes too. Butter, brown sugar, scallions, sour cream, shredded cheese-all was wonderful and our group loved them a lot! The salmon was juicy but the sauce was gelatinous and I scraped it off because it was so heavy. I thought the salmon seemed to be a good quality so I didn't think all that sauce was necessary. The help was on top of the buffet situation and replenished the trays in a timely fashion. Desserts were unremarkable. The chocolate Yule log was good, the brownies looked like and tasted like Little Debbie, the cookies weren't very appetizing & were obviously commercially made, and there was a white strawberry cake w whipped cream icing. The location is great and close to the office but the hotel is in need of a face lift. The help was attentive though and we all had an enjoyable time.

Large , clean rooms. Snack bar has no attendant, and the…read morebar code reader was quirky. Large bar area with sports Good choice for a quick stay.

If you're looking for a venue that does the following after you paid $30,000 to get married here,…read morethis is the place for you! My cousins wedding deserved better service from this place. *Coordinator (I think her name was Kim) didn't show up until 30 minutes before the wedding when she was supposed to be there hours before and left 15 minutes after the ceremony. She was supposed to be by the brides side most of the day and she was nowhere to be found. We've gone to other weddings at this venue in the past and the coordinator was with the bride the whole day, this coordinator just didn't seem like she cared. *the 30 minutes before the wedding the coordinator decides to tell the bride (my cousin) that the flowers she paid extra for "didn't sprout" so instead of finding an alternative, the solution was she was gonna have no flowers at the chairs, yet they kept the money paid extra for those flowers! Maybe show up on time next time. *Staff was calling our room all morning asking us about setting stuff up, where do we want the cake (it was 10 am, wedding wasn't until 4 and the cake wasn't gonna be out until at least 6) everything that the coordinator should've been handling. *You'll be given a completely different bridal suite to get ready in than the one they show you during the tour, we had 15 people to get ready and the room they originally showed us was being occupied by someone else. So they gave us an office size room with 4 outlets and no windows. It wasn't gonna be possible so we just all got ready in the brides hotel suite. *The cake at the wedding will taste COMPLETELY DIFFERENT than the one you taste during the tasting. The cake at the wedding tasted like it was frozen for weeks and then thawed out and iced. *We were told the bride and groom would have their own little appetizer set up while they were getting pictures done as their happy hour, that never happened. *The most ridiculous one? When the wedding was finishing up, the staff all went home and told the bride she had to clean up the reception room! At her own wedding! Napkins, silverware, and she even had to take it upon herself to go back into the employee only kitchen to empty out her center pieces. There was so much left for her to do, she had to continue the clean up the next day! And while the bride was continuing cleaning the reception room the next day, the coordinator starts showing another couple a tour around the reception room....she made sure to show up early for that! My cousin couldn't keep quiet after that and voiced her disappointment in front of the couple to warn them. Completely Unacceptable! I really thought this was a joke but no! It's totally for real. This is what $30,000 gets you. Dishonesty and unprofessionalism. You'd be better off going elsewhere. Completely unacceptable way to treat a couple on their wedding day. This venue should be ashamed of themselves.

I checked into my room at 4am. I was very tired after the flight. Melissa, the worker, gave me a…read moreroom with broken blinds. I woke up two hours later at 6 a.m. with the sun in my eyes. Melissa l refused to help me. I had to call Hilton support to change my room. There was also a moldy smell from the air conditioner in my room. The air conditioner hadn't been cleaned for a long time.

Check in was easy, room is fine for the price, only 2 towels in the room and no hair dryer. But…read morehousekeeping brought me one promptly. You can tell this is an older facility from the wear and tear. Large parking lot but you can only enter and exit going one direction so you end up going way down the block to bust a U turn to get to the entrance. We were on the side of the building facing the highway so we heard cars driving by all night.

One of my Favorite hotels. Staff is always accommodating , kind and respectful. Every time I come…read moreto this location, Tyra and Mr. Floyd is always there and very helpful.

The location had great views of a portion of downtown. Parking was ok once I figured out how to do…read moreit. I had to move my car though. I got there early so I had to wait about an hour for my room. I had lunch downstairs at the restaurant. I loved the room, it's location, the cleanliness, and the view. It was spotless. It smelled nice in there. You can tell that the staff is on point with cleaning. I can't hate on the bed because I am a borderline insomniac so I didn't sleep well. The price was good and my experience overall was good as well. I would come back if I had to visit this area again.

My family recently spent two nights at this hotel, and we couldn't be more satisfied. Clean rooms,…read morefriendly staff, a serviceable fitness center, and a good free breakfast. We didn't have time to check out the pool but it was big with a sizable outdoor seating area. The location can't be beat either. Close proximity to the King of Prussia Mall and the turnpike.

This hotel has a lot of potential especially with the upgrades but I didn't have the best stay…read more When we arrived there was someone vacuuming. We thought was cleaning crew. Took several minutes to be acknowledged, he finally said what's your last name.? No hi, no welcome just what's your last name. We got our rooms (two rooms). One room was super hot and the AC wouldn't work. Front desk came up and fixed. The other room toilet clogged on first use and they came up to fix. Throughout my 3 night stay toilet clogged several more times and AC unit leaked onto the floor. Now they renovated hotel and looks nice, bed was comfy and I love how rooms have hard wood floors. The gym is super nice and up to date. And the breakfast room is good. So much potential but not there yet

My family and I had an enjoyable, relaxing experience here. The check in experience was much more…read morepleasant than their North Brunswick, NJ location. The bed was very comfortable and cozy, and the gym was sufficient. Staff seemed friendly and accommodating as well.

Not a good Courtyard unfortunately. Some minor inconveniences with the room - toiletries not…read morerefilled, TV not working (unplugged and remote needed batteries). These were fixable. The bistro was not as good as I remember. But for the money and convenience, not a bad deal. But the most unfortunate of all - the bed was terrible. It was a king mattress that sloped into a V in the middle. Terrible sleep, which is really the only thing that is non-negotiable and usually not a problem with Courtyards. Extra star because the folks there were all so nice and friendly.