The service is amazing!! I would definitely go back! I love the vibe and atmosphere. I appreciate…read morehow the staff is well educated in regard to waxing .

Doll Wax Salon - Crofton is wonderful! Thank you, thank you, thank you for staff being so warm,…read morewelcoming, and hospitable. From the moment I walked in until I checked out after services they were all amazing. I was serviced by Vanessa and she is a doll! She's super friendly, welcoming, and a great conversationalist. She was also amazing at waxing and made the experience gentle and quick! It was an all around amazing experience and I'll definitely be back!

Most relaxing nail appointment I've ever had! I did not once feel the stressful -get in & get out-…read morehustle that I've always experienced at nail salons. This place was beautiful, calm, clean, and super friendly. Ken did exactly what I asked for, and the other staff all seemed just as great. I will definitely be back!

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

What an absolutely awesome skin care professional! I met Sunny through one of her clients a little…read moreover 2 years ago after my long-term aesthetician moved to California. I went with my girlfriend to get waxed and have been going to her for my skin care services ever since!! Requesting her services is super easy as you can book online through her website. She is always on time and super quick, especially when it comes to waxing! Sunny has a very sweet and calming personality, which always puts me at ease. Her suite is lovely and has calming vibes as well. I come all the way from DC to have Sunny perform my skin care! If you are in the Upper Marlboro/Bowie/Crofton/Gambrills/Odenton area (or not lol), check out her services! She is worth the drive! If you are looking for a superior skin care professional, Sunny is your person!

Five star esthetician hands down. Sunny's professionalism and cleanliness of her studio were my…read morefirst impression. In the relaxing surroundings she has created with calming background music and meticulous attention to every detail she delivers the best facial service I have ever experienced. High quality facial products were utilized along with a soothing facial massage. You get the best at a very reasonable price point. Worth it!

I was so happy and relieved to find Mia after moving to Annapolis a year ago. I'd been going to the…read moresame technician for my sugaring for more than a decade in VA. I was so lucky to find Mia right away. She's professional in every way. She's caring and attentive. You can tell she's passionate about her work.

I WAS SCARED! I was so close to canceling my appointment because I watched YouTube videos and they…read morewould describe how painful Brazilian waxes were. Well in my opinion they hyped it. This was my first time ever being waxed and Mia was great. She was very quick, I may have been in there for 15-20mins at most. She talked to me the entire time which helped keep. I would be lying if I said areas still aren't tender after hours of having it done, but they are. It's not too bad though. Just breathe, pull your stomach taut, and talk to her and you'll be fine. Also because of COVID, she has on a mask and a face shield so I felt safe. When you arrive you will have to text her so she can open the main door for you and you don't touch anything except the bed.

I've been visiting Avalon for manicure and pedicure services for several years. It started as an…read moreoccasional habit and they just happened to be local. For the last year, I've been going every few weeks. The first thing I originally noticed was the calming decor. The atmosphere is almost always relaxing- rushes happen, and we want our favorite businesses to stay open! After that, but no less important, the cleanliness is always top notch. I have definitely been to places I would not feel comfortable returning to. The front desk person is always friendly and professional, and the technicians are great at their jobs! Would absolutely recommend them to everyone!

This was my first visit to this awesome establishment. Although my appointment was scheduled for…read more10:30, I arrived early at 10:15 and was immediately welcomed and seated. Lucy, my nail tech, was kind, patient, and accommodating, especially considering I recently had shoulder surgery. Throughout the entire visit, she maintained great conversation and communicated well. Even though she was noticeably not feeling her best, she never complained or appeared tired or unbothered. I truly appreciated her professionalism, and the overall environment was very welcoming. Although I don't live nearby, I could definitely see myself returning specifically to see Lucy.

I usually go to another wax place, but my usual esthetician is on vacation, so I decided to try…read moreEuropean Wax Center since it's close to where I get my nails done. I've been getting Brazilians for the past 6 years. This place is RUSHED. You will be expected to strip while the esthetician is in the room and you will get dressed while she's talking to you. The esthetician only talks to you about waxing, not super personable. Nothing there to make you comfortable. No pillows or decor or conversation. The entire time I was there took 15 minutes. She didn't let me check to see if everything looked good. So, you're just guessing what to tip. After, they force you to book your next appointment. I guess to make you come back. But personally, I'm not sure that I will. I'm already uncomfortable being spread eagle naked for a stranger, but nothing about this place made it any easier. Staff was vaping at the side of the building. Yelling you can hear from the room you're getting waxed in. Esthetician talking at the speed of light about your hair growth pattern. If you're fine with being treated like a cash cow, this is the place.

If you have sensitive skin or history of contact dermatitis, do not come here. I got my eyebrows…read morewaxed and tinted this morning and 11 hours later, I am still having a chemical burn reaction to their product. The skin surrounding my eyebrows is swollen, red, and burns. I immediately felt the discomfort and pain this morning. The tint is uneven and worsened my burn. I am never coming back.

I adore her decorations! The room is very relaxing, Wendy is super smart and really knowledgeable…read morein skin care and has a crazy good skincare line. She's been in business a long time and she makes you feel welcome and comfortable right away. The whole salon is well decorated and all the suites have neat barn doors.

Warning-possible TMI…read more I saw Wendy Christine at Pink Lotus today for my first bikini wax in 1.5 decades. My first-and last bikini wax was for my honeymoon and I remember half way through it thinking "why am I doing this to myself". The pain had my eyes tearing up- and I am a tattooed lady-not a stranger to pain. Anyway, I decided to give it a go again because the bumps from shaving are annoying as all hell. Wendy made me feel comfortable, relaxed, had great conversation to distract me and practically no pain. Not a wince, not a tear. Looking forward to being shave free this summer. Highly recommend her to all.

Go with NICKY, she was awesome!! She made my brazilian experience so easy :) Highly recommend!read more

Wow! I had such an amazing first sugaring experience. I've had Brazilian waxes before but only…read moreheard about sugaring. I decided to try it after passing by when grabbing my rider from the cleaners next door (so convenient)! I was able to make an appointment for the next morning. They accept walk ins as well My clinician, Asjah is a GEM! She was so personable and made me feel so comfortable. The process was fairly quick and I felt it was much less daunting and painful than waxing! I immediately scheduled my next appointment and plan to get a membership next month! I even bought some strawberry sugar scrub that smells amazing! Thank you Asjah for a great first experience.

My First professional facial, and Jessica was Awesome. She is very knowledgeable about the skin,…read moreand explained each steps. She made recommendations at the end regarding moisturizer and eye products from Drug Store to Salon with no pushing of any products just options and recommendations. Thank you Jessica for this amazing experience, and I will be returning!

I've had the BEST experience here!!!! I had terrible and cystic hormonal acne in my late 30s /…read moreearly 40s , and Jessica has saved my skin. She is compassionate, kind, and creates a safe space in her clinic. My skin has improved and healed drastically, the products and treatments she recommends are effective. She never recommends things without explaining first why in great detail, or without suggesting alternatives if you're on a budget. She is a kindred spirit who cares about her clients overall wellbeing and really takes her time with each person to address their needs. I had been to dermatologists in the past and felt like that experience was impersonal and honestly, a waste of my time and so sadly disappointing. I was so depressed when I first walked in and Jessica made me feel at home right away, and for each visit after. She has made a HUGE difference in my skin and she's also someone who has great energy. I'm going to continue to see her for all my skin needs! I truly feel that this place is more than "skin deep", it has been healing in a deeply personal way , and I'm so grateful for her help and guidance. Highly recommend this place !!!!