The service is amazing!! I would definitely go back! I love the vibe and atmosphere. I appreciate…read morehow the staff is well educated in regard to waxing .

Doll Wax Salon - Crofton is wonderful! Thank you, thank you, thank you for staff being so warm,…read morewelcoming, and hospitable. From the moment I walked in until I checked out after services they were all amazing. I was serviced by Vanessa and she is a doll! She's super friendly, welcoming, and a great conversationalist. She was also amazing at waxing and made the experience gentle and quick! It was an all around amazing experience and I'll definitely be back!

Excellent service!!! I recently relocated from NC to Md. i needed a mani/pedi bad, so I read…read moreYELPS reviews and thought I'd give this one a try, so glad I did! This will definitely be my salon while living in Md. Kim did my nails; she was patient, thorough, & gentle. I also had my eyebrows waxed, but cannot recall the name of the young lady who did that. I felt so welcomed from the moment I walked in until the moment I left!! They had low music playing and dimmed the lights. I loved the vibe!!!

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

I was so happy and relieved to find Mia after moving to Annapolis a year ago. I'd been going to the…read moresame technician for my sugaring for more than a decade in VA. I was so lucky to find Mia right away. She's professional in every way. She's caring and attentive. You can tell she's passionate about her work.

I WAS SCARED! I was so close to canceling my appointment because I watched YouTube videos and they…read morewould describe how painful Brazilian waxes were. Well in my opinion they hyped it. This was my first time ever being waxed and Mia was great. She was very quick, I may have been in there for 15-20mins at most. She talked to me the entire time which helped keep. I would be lying if I said areas still aren't tender after hours of having it done, but they are. It's not too bad though. Just breathe, pull your stomach taut, and talk to her and you'll be fine. Also because of COVID, she has on a mask and a face shield so I felt safe. When you arrive you will have to text her so she can open the main door for you and you don't touch anything except the bed.

I've been getting my nails done here for a while now and can't recommend it enough. My nails always…read moreturn out just like my inspiration pics, and the quality is amazing. The atmosphere is really comfortable, and I always leave happy. If you're looking for a nail salon that actually pays attention to the little details and cares about their clients, this is the place.

This was my first visit to this awesome establishment. Although my appointment was scheduled for…read more10:30, I arrived early at 10:15 and was immediately welcomed and seated. Lucy, my nail tech, was kind, patient, and accommodating, especially considering I recently had shoulder surgery. Throughout the entire visit, she maintained great conversation and communicated well. Even though she was noticeably not feeling her best, she never complained or appeared tired or unbothered. I truly appreciated her professionalism, and the overall environment was very welcoming. Although I don't live nearby, I could definitely see myself returning specifically to see Lucy.

I really enjoyed this my service at this location. I've had really bad experiences getting waxes…read morebefore and so I'm always nervous when I'm going to a new location however, my waxer, Jordyn, was really great. She was kind and made sure to check that the temperature of the wax was all right for me. She did an amazing job making sure all of the hair was off. She was gentle. I didn't feel that much pain, I mean let's be real it's a so wax you're going to feel pain but it wasn't that bad. I know there's been a lot of comments or reviews about them being salesman. One thing with that is that they get paid commission to sell their products so it makes sense that they were trying to sell you items. Its easy to just say, no thank you I'm not interested and for me they didn't ask anymore. This will definitely be my new location.

I usually go to another wax place, but my usual esthetician is on vacation, so I decided to try…read moreEuropean Wax Center since it's close to where I get my nails done. I've been getting Brazilians for the past 6 years. This place is RUSHED. You will be expected to strip while the esthetician is in the room and you will get dressed while she's talking to you. The esthetician only talks to you about waxing, not super personable. Nothing there to make you comfortable. No pillows or decor or conversation. The entire time I was there took 15 minutes. She didn't let me check to see if everything looked good. So, you're just guessing what to tip. After, they force you to book your next appointment. I guess to make you come back. But personally, I'm not sure that I will. I'm already uncomfortable being spread eagle naked for a stranger, but nothing about this place made it any easier. Staff was vaping at the side of the building. Yelling you can hear from the room you're getting waxed in. Esthetician talking at the speed of light about your hair growth pattern. If you're fine with being treated like a cash cow, this is the place.

I adore her decorations! The room is very relaxing, Wendy is super smart and really knowledgeable…read morein skin care and has a crazy good skincare line. She's been in business a long time and she makes you feel welcome and comfortable right away. The whole salon is well decorated and all the suites have neat barn doors.

Warning-possible TMI…read more I saw Wendy Christine at Pink Lotus today for my first bikini wax in 1.5 decades. My first-and last bikini wax was for my honeymoon and I remember half way through it thinking "why am I doing this to myself". The pain had my eyes tearing up- and I am a tattooed lady-not a stranger to pain. Anyway, I decided to give it a go again because the bumps from shaving are annoying as all hell. Wendy made me feel comfortable, relaxed, had great conversation to distract me and practically no pain. Not a wince, not a tear. Looking forward to being shave free this summer. Highly recommend her to all.

Go with NICKY, she was awesome!! She made my brazilian experience so easy :) Highly recommend!read more

Wow! I had such an amazing first sugaring experience. I've had Brazilian waxes before but only…read moreheard about sugaring. I decided to try it after passing by when grabbing my rider from the cleaners next door (so convenient)! I was able to make an appointment for the next morning. They accept walk ins as well My clinician, Asjah is a GEM! She was so personable and made me feel so comfortable. The process was fairly quick and I felt it was much less daunting and painful than waxing! I immediately scheduled my next appointment and plan to get a membership next month! I even bought some strawberry sugar scrub that smells amazing! Thank you Asjah for a great first experience.

My First professional facial, and Jessica was Awesome. She is very knowledgeable about the skin,…read moreand explained each steps. She made recommendations at the end regarding moisturizer and eye products from Drug Store to Salon with no pushing of any products just options and recommendations. Thank you Jessica for this amazing experience, and I will be returning!

I've had the BEST experience here!!!! I had terrible and cystic hormonal acne in my late 30s /…read moreearly 40s , and Jessica has saved my skin. She is compassionate, kind, and creates a safe space in her clinic. My skin has improved and healed drastically, the products and treatments she recommends are effective. She never recommends things without explaining first why in great detail, or without suggesting alternatives if you're on a budget. She is a kindred spirit who cares about her clients overall wellbeing and really takes her time with each person to address their needs. I had been to dermatologists in the past and felt like that experience was impersonal and honestly, a waste of my time and so sadly disappointing. I was so depressed when I first walked in and Jessica made me feel at home right away, and for each visit after. She has made a HUGE difference in my skin and she's also someone who has great energy. I'm going to continue to see her for all my skin needs! I truly feel that this place is more than "skin deep", it has been healing in a deeply personal way , and I'm so grateful for her help and guidance. Highly recommend this place !!!!

Excellent customer service and very professional. Wax job is perfect. I'm so happy I found this…read moreplace!

Located in a suite in Bowie Town Center, I called Michai when I arrived (COVID operations). I was…read moreso impressed! Michai was awesome and very gentle. She uses wax that hardens instead of the typical wax with strips. I was pleasantly surprised as the "pain" and discomfort were minimal. Three weeks later, and we're still looking pretty *wink*! Extra kudos because this is a WOMAN, black-owned establishment!