Do you see ALL of these forms? Do you know what they are?!?! The forms I was text and emailed to…read morefill out PRIOR to my appointment. Which I did. Online. With the link provided. The day BEFORE the appointment I was told to come in NO LATER than 30 minutes prior to complete the paperwork. My appointment was at 3pm. I was told to be there by 2:15. I ended up there at 2:20. They said "here fill this out" and I said I already did online. And they said we can't see that and it doesn't link in (so WHY send an email and text telling people to so it?) And this was the case for EVERY person who checked in while I waited. After I finished the paperwork, I sat and waited and waited and waited. And at 3:10 I was asked up to the desk and asked if I had done the paperwork. I said yes I did, and the girl asked me who I gave it to and I said "you." And then she said "oh yeah." And was fumbling through a GIANT stack of paperwork to try and find it. Let me just tell you they're like a NEGATIVE TEN out of 5 for their office staff/administration. They need to clean out and start fresh there. I wasn't overly pleased with the MA as she was curt and not very pleasant. And pushy. But Stephanie D'Andrea was great. She went through all of my history, asked relevant questions and spent probably 5 minutes, if that, ACTUALLY connecting the digital file which the office staff was completely incompetent in doing, so that she could view everything I had filled out. She didn't need the forms because she could see everything I'd input ONLINE as well as other physician test results, etc. She actually had a clue about the medicine AND the administration. Which IMHO is NOT the job of the NP or RN or Doc. That's the administration's job. To make their lives AND the patient's life EASIER. When the MA took my BP (in a seriously awkward bench chair,) I said that's REALLY high. As in even when I'm really stressed it's not that high. And she just ignored me. Then after I said something again she took it exactly the same and it was the same read. When Stephanie finished with me (interrupted 3 times by her MA giving her "time" warnings...which also seemed VERY unprofessional;) she asked the MA to retake my BP and reposition my arm because I have NO history of BP like that. Well wouldn't you know it was basically normal like what I normally read at. So many things were discussed but I mentioned painful bunions on my feet and Stephanie said "that's not a bunion. It's a wart." And I thought cool. I'm officially OLD I have warts on the side of my feet?!?! EW. No offense but I didn't believe her. I had been in a lot of pain (which she said happens with these on your foot...) and I thought NO WAY. She said to soak my feet for as long as I can in warm water and then file as much callous as I could off (and ew there was a lot...it's JUST becoming spring in the PNW LOL!) And legit AFTER just that my foot was WAY less painful. But after using the wart gel and a corn pad (yup legit old people stuff,) for a FEW days...the pain was GONE. I was like an insane person sending her messages in the patient portal saying OMG my foot feels SO much better. Like I could cry it's so much better. The pain was so bad I hadn't even realized until it stopped!!! Anyway, I had some blood work done AT the office and for someone who has NO veins, despite eating and being hydrated, NO veins lol. After serious discomfort and having the tech dig around in my hand, I suggested maybe a heat pack as it has worked previously. So we did that and it wasn't AS bad the next time. Still not great though. Anyway, overall experience was Stephanie 10/5 stars. MA 2.5/5 stars. Office staff -10/5 stars.

If I could do zero stars I would do that . I have been with this clinic for 13 years, until recent…read morechanges I really felt like they were there for me, now since it got bought out by corporate i feel like I'm not existing to them as a human , patient. From front desk to management to nurses and doctors it's truly not a place to treat patient. i don't know anyone that likes going to see doctors but before the changes it felt good now however I feel anxiety calling them and asking for any kind of help. Lack of empathy, bed side manner, compassion and most importantly lack of consistency in information.

I had high hopes for using this practice. I had a very warm and encouraging conversation with…read moresomeone in May who guided me to write an online inquiry describing what I was looking for in a doctor so they could thoughtfully place me with the appropriate professional. The one who I read had openings was not my first choice, so I was led to believe that another doctor, whose online bio appealed to me, would be shown the form I filled out and I'd get a response. So, I never got a response. I called in June to remind her and was told "the doctor was on vacation" blah blah blah. She promised she would show the doctor my inquiry and I'd hear back either way. This didn't happen. That conversation was on June 5th and it is now over a month later. I give up on this practice. How can you be offering "concierge" medicine which is supposed to devote extra time to patients and completely ignore a potential new patient who is willing to jump in and pay the practice MONTHLY whether being seen or not? Ugh.

Yikes! Switching to their glitchy new care platform that handles all of your health information has…read moretaken Baskin from 3.25 stars to 1 star. Check the reviews not just for the baskin doctor who will be referring you to other doctors, but also check the reviews that are very publicly available on the Apple App store and the Google Play Store. SigmaMD is big yikes. Switching from one of the highest rated Hipaa providers to a poorly rated new entrant... strange strategy. Oregonians: Be careful!!!

I love this doctors office with all my heart! I have been seeing this doctor for over 7 to 8 years…read morenow and it's very small town feeling and has no other staff other than two doctors that work there. These two ladies take care of everything in their office and it's very clean. They have offered vaccine days when you can come in with your family to get things like Covid shots. I would not go to any other doctor in Salem Oregon.

She is an exquisitely attentive listener, thorough and her practice model let's her practice the…read moreBEST kind of medicine: individualized and dynamic. As another physician, I trust her judgement when it comes to my own health, and THAT is saying a lot.

I'm so happy to have found a naturopathic primary care provider for the ENTIRE family! Dr Lisa…read moreBryant really cares about her clients and the community. The kids love going to see her and ask to visit, even when they're not sick or injured! And I love the online scheduling tool, since it's always 2am when I remember to make appointments.

She is the first doctor in my thirty years of life who has sat down next to me and reviewed my…read moreblood work line by line. I feel so lucky to have found Dr. Bryant. With her excellent bedside manner and her efforts in getting to know her patients, she is a gem.

Always helpful. Rachael and Jenny are both amazing. Dr Robinson is so always looking out for your…read morebest health interest. Look no further If you're looking for a phenomenal place to seek good health professionals.

I have been a patient at Salem Family Medicine for some years now - Dr Brett Robinson is someone…read morewho has gone out of his way to help me with some of my medical problems - His staff are all understanding and freindly. This is a smaller practice compared to some, so you get that extra personal attention and your not left to feel like your just a number waiting in a line.

Dr. Tremaine and her staff are amazing! I felt so relaxed and the staff is so nice. They even have…read morea dog in the front office to make you feel at home! Not to mention he is the cutest little guy! Every room is decorated to make you feel like you are in a 5 star hotel. Did I mention it is the cleanest healthcare facility I have ever been to. Not only was the staff and facility really nice but I only had to pay a 15 dollar copay with my insurance and they helped me work with my insurance to get a genetics test. No one tried to sell me insurance or medical mumbo jumbo they truly cared about my health and my families medical history. I can not explain enough how much I loved my experience with this facility and staff!

Spineless and illegal billing practices. They upcode and overbill your insurance company while…read moreyou're not looking. Report them to the Oregon DOJ.

Updated review. Dr. Hicken continues to give me excellent care. My wife is very happy with the care…read moreshe receives from Jennifer. Doc know my health background and never rushes me out. He looks you in the eye and is very direct which I like. We decide together possible change in medications and I have the most respect for him as a primary care doctor.

I can't say enough good things about Dr Kemp. I was searching for a new physician after my primary…read morefor more than 6 years began to have longer and longer wait times to see her, then longer wait times to see PAs. It got to where I had to schedule my yearly Pap 6 months in advance, and regular visits (once for bronchitis at least 3 weeks out) as well. Dr Kemp was a physician at a local practice with several other physicians. About 6 months after my first appointment, I was alerted that she was moving to her own private practice a few blocks away in Orenco Station. Her staff consists of a very professional (and delightful) office manager and one of my favorite nurses ever; as the practice has grown, she's added a nurse assistant. The clinic is in one of the cute Orenco Station townhouses; very elegant with an Italian theme and three clean, comfortable rooms. Dr Kemp has helped me manage my medical issues with compassionate care. She is very professional, yet warm, and always takes time to explain to me what the issue is and the treatment approaches. When I had an on-the-job foot injury a few years ago, she worked with my podiatrist and Worker's Compensation to make sure the process leading up to the surgery (by the podiatrist) was smoother than it otherwise could have been (WC is a pain to work with). The only downside of her new practice is that she is extremely popular and *does not* shuttle her patients out the door after the insurance-required 15 minutes - and this means more time in the wait room, but it's worth it for a doctor who truly cares.

Doctor Baker and his staff are all wonderful and caring. Take time to listen to you. Give good…read moreadvice. Can't do better!

The most incredible doctor and team I've ever dealt with. And I've had a lot of doctors in my…read morelifetime. The care they take in getting to know you and the empathy they express is unmatched. I've never been one to trust doctors but Dr. Baker has changed my tune. So thankful to be a patient and could not recommend them enough!

This clinic is the best around. The holistic approach allows them to identify and treat the issue…read moreaccurately with precision testing saving you time and money. I have never met such a well rounded professional with as much knowledge as Dr. Podett. He has always been right and I have presented him with care challenges across a broad spectrum of issues. His office staff is very friendly and compassionate and the collaboration assures you receive the highest quality care available. You owe it to yourself to put your health in this team's care, I trust them with my life and so should you.

ZERO stars if I could! My son went here for an ER follow up after esophagus and abdominal issues,…read morelack of appetite, difficulty swallowing and health anxiety. The DR spent the entire visit belittling him for going to the ER & not having insurance. He spend more time playing dentist than being a doctor and dialed in on my son having poor oral hygiene and just would not actually focus on what he was being seen for. He would not listen to my son, dismissed the notes my son took with to make sure he didn't forget anything, and repeatedly told my son he just needed to find a better job, get insurance, and go to a dentist, but didn't offer any real advice about the CURRENT issues and actually made his health anxiety worse and his swallowing symptoms have now regressed (likely to anxiety) brought on by the extremely rude and condescending Dr he saw. The Dr he was supposed to see was not in the office, but is somehow still the one listed on his visit summary so we can't even review or file a complaint on the right Dr. Yes, my son should get insurance and take better care of his teeth perhaps, but none of that was the reason he was there and none was helpful. The Dr told my son basically how dare he go to the ER for this and that when "people like you" (referring to my son) go to the ER it just costs the tax payers money. Firstly, my son is a grown working man who pays taxes, Second - my son will get and pay his own bill. This doctor spent the entire visit "roasting" my son (my son's words) and now the progress my son has mad over the last week since his initial medical problem is practically all gone. I am appalled that a Dr. would ever speak to a patient the way this man spoke to my son!

My favorite spa in the 'Couv--infrared sauna is the prefect retreat: private, quiet and scheduled…read more45 minute sessions. The hour long massages are impressive with the care and skill by the masseuses. The hot stones, warm wet towels and essential oils are terrific additions. VWS gets so many things right: service, booking ease, location and ambiance. I'm just beginning my exploration of their many services.

Had the most AMAZING massage I've ever had in my life from Lauren! She is so professional, caring &…read morean absolute gem at what she does. Came in for a TMJ massage and ended up getting a body massage too and her hands are magic and I feel like a brand new person. 100/10 recommend this studio the atmosphere was gorgeous as well. The staff is very friendly.