I appreciate Eddie, he heard the areas that needed massage and provided relief to those areas. He was periodically making sure I was doing okay. It had been at least 5 years since a massage and my body needed it! After an hour with Eddie, I was full of energy and able to walk with less pain. I will definitely be back! read more

I wanted to share some honest feedback about my 60-minute massage appointment yesterday, as the experience was extremely disappointing and frustrating. I came in with a lot of tension in my neck and shoulders, along with lower back pain, and was really looking forward to some relief and relaxation. Instead, the session felt disorganized, unprofessional, and ultimately ineffective. The therapist spent the first 10 minutes engaging in small talk about my personal life, which I tried to politely steer away from so we could get started. She then brought the membership program, and although I wasn't interested, I casually asked the cost out of curiosity. At that point, she left the room to find out the price, told me to undress, and returned a few minutes later just to say it was $69/month. She then left the room again to get a heating pad for my back. I want to mention at this point that I have heating pads at home. I wanted a massage. By the time she finally began the massage, nearly 30 minutes had passed. I felt like she was intentionally stalling to give as little actual massage time as possible. Then she asked me what time the appointment started and it was really clear that it was intentional. When the massage finally started, she lightly rubbed my arms and legs with no real technique or focus. She cycled over those areas multiple times and barely addressed my shoulders, neck, or lower back the very reason I booked the session. She kept running her hand over the sheet like it was part of the massage. Even in the final few minutes, there was still no real pressure or method used. I left the appointment just as sore as when I arrived. I've been getting massages regularly for years, and this was by far the most ineffective experience I've ever had. It was exactly the opposite of what I wanted. It was not relaxing or tension relieving since I was so aggravated by the whole experience. I don't like complaining, but I felt compelled to say something so that others don't go through the same. read more

Awesome experience to get treatment done, I go in for chronic low back pain and always leave pain free and ready for a day's activitíes. His techniques are excellent with a combination of massage, acupuncture, and spinal adjust I feel way better. staff is friendly and always greet me with a smile, I have never felt this welcomed at other places. Looking forward to my next appointment. read more

This was a pre-bday present. The establishment is very clean and the staff very professional. Make sure if this is your first time, get there at least 10mins before your appointment to be able to sign their waiver and let them know what kind of massage you are wanting and what areas you want. The masseuse was very polite and professional, she explained what she was going to do and asked what I was comfortable with. For example if I was ok with her massaging my head, face , and feet. 2 Reason why I won't give it a five and I'm sorry it might just be me 1: lotion/ oil needs to smell nicer at least have a variety maybe peppermint, coconut, eucalyptus, something anything. 2: ever time I tried to relax all I could hear was the clicking from the clock that was in the room. That was very annoying and distracting. Would I come back yes, but I would ask them to remove the clock from the room. Bonus : they have good deals on Groupon. read more

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This place constantly messes up appointments! We will call and schedule for a date and time and they always schedule for a different date and time. This happened to both my parents as well which is why we are cancelling our membership. Today I was supposed to have an apt at 12 and they instead have me down for tomorrow at 1 when I never would have scheduled that due to my work schedule. There are only a couple good masseuses there in the first place. I really like Blanca however the way this place is ran is absolute garbage. I hate that my father has shown up multiple times to appointments THEY cancelled with no notice or contact. Save your time, money, gas and yourself a headache and go somewhere where they appreciate you business and respect their clientele. read more

There was an error in the online booking but they jumped through hoops to accommodate me. I really appreciated it. This was hands down the best deep tissue massage I ever had. I'll be back. Note: I think they might need some updates on their website and booking. For example, website does not allow for return customers to sign in that I can see, landing page only accepts new sign ups. Call for appointments and if you don't get a confirmation, call back. read more

This place is over priced for the quality of the massages. I told the masseuse where I needed attention and he ignored everything. It was the most boring 90 min massage I've ever had for $150. The girls at the front desk act like you are bothering them and an inconvenience. read more

My first time at Elements, I didn't relax at all. The massage therapist was coughing the entire time she performed my massage. Umm, I felt bad for her so I didn't complain and I still tipped her but, I came out of there more tense than ever. She was super sick. The two front desk receptionist were so vague...and they took me in 30 minutes AFTER my appointment time. Never going back. Sorry. Wasn't for me. read more

Juan is amazing! He did such a great job. Definitely going back! I got deep tissue massage and I love it. read more

I am visiting from out of town. Booked a 90 min massage in advance.. swedish style. Came in filled 4 pages of forms.. specifically indicated I wanted work on my neck and back.. Specifically asked for a young Male masseuse. What I got.. an elderly massause. Had a 90 min massage.. was never asked if the pressure was ok.. was never asked if music or lights ok.. The place was quiet.. Private rooms My next was worked on for 5 min out of the 90 min session.. my back was worked on 20 min of the 90 min session. While his technique was very not common to a swedish massage. Which is kneading and long strokes to the body. It was more like all over the place. At first it was systematic then it was not.. I was there on time. I got undressed in private room.. The place I gave it a 5 The massause a 4 The massage a 4 Note.. if a person comes in and tells the massause to concentrate on neck and back then do so.. this is not a FREE massage.. we are paying for the muscles to be relaxed.. so concentrate on what the client asks for. 100% waste of my money and time. I am still not relaxed.. neck hurts and back hurts.. this could have been taken care of in 90 min. Will not return.. and will not recommend. read more

I've been a member of Elements for a few years now and it holds the bar high for any other massage therapy businesses. The ambiance is excellent--dark, cool, heated tables, perfect spa music, super therapists, friendly staff, great prices. I've had a chance to go with many of the therapists: Eddie is super for a deep sports massage (my DH uses Eddie after running marathons), Selena is wow for an all around health massage, Mark is great, and Juan is the Go-To guy for different modalities (sacral/cranial, etc.). All the therapists are totally professional, kind, and helpful. I'm quite critical when it comes to massage--I have been to places over the many years that give a poor to average massage. Elements here is tops in my book. read more

They really need to fix their booking and confirmation system. What they've got going on now just doesn't work.

Love this place! First time going here and I got the Introductory Rate $59 and so did my husband. Ciara did such a good job on me, she gave me a deep tissue massage. My husband and I feel like new! We decided to get the membership since the massages roll over and you get free perks every month. I see it totally worth it for me since I need a massage every month. read more

2 hr for a very reasonable price, very affordable membership, and staff very friendly! Recommend Juan for deep tissue and trigger point, if you have ever experienced deep tissue then you must see Juan- he is above the rest! Make sure to hydrate, and expect soreness, you are treating your body for the problems over years so dont expect them to be gone in minutes! Looking forward to continuing the therapy! read more

Juan Garza is amazing!! Hands down one of the best massages I've had. He worked through a bunch of neglected areas. Sad I'll only be here for another month or so and not have him the next place I move to! Thank you Juan! read more

It was my first time going and gosh I had the worst massage ever and I am one to say since I get at least 2 massages a month so I know what to expect! I specifically stated on the paper where I wanted the most attention to and it was as if I had said the opposite! Felt like I paid to get my body socked in lotion literally that's the type of massage I got no tension no nothing just rubbing lotion on! My husband had a great time so he might be returning but not me never ever will I go back. I regret this so much with all honesty. I was forced to pay or else I wouldn't have, I need a refund so I can waste my hard working money somewhere else! WORST Experience Ever read more

I made an appointment online and an hour before the appointment I called in to verify that appointment was good. Something just told me to call in. I'm glad I did. Obviously, their online booking process is not integrated with their actual appointment book. Very unprofessional. I was a first time customer. Will not book here again. read more

I bought the groupon for a 1 hr therapeutic massage. I chose this groupon because I saw they offered a membership. The place was clean and all staff I encountered was extremely friendly. Mark was my massage therapist and he was phenomenal. Started with questions to decide what massage type would be best. I workout a lot and I'm very tight. He got to knots i didn't know i had. Probably the best massage I've had. I signed up for the membership and I'm very excited to go back next month! Definately a places to try if your looking for a massage! read more

As I was waiting for my massage appointment, a massage therapist came out into the lobby/waiting area and proceeded to tell me very loudly (so everyone else waiting could hear her) that they could not give me a massage because I was 7 weeks pregnant and it was considered high risk. I was completely mortified that she shared my very personal information with a bunch of strangers like that. I understand and respect the policy that they will not perform massages on pregnant women; I have no issue with that. However, she should have taken me into another room or QUIETLY explained their policy instead of announcing to the entire place what my medical condition was. This is certainly a violation of my medical privacy rights as this is a licensed massage therapy establishment. read more

Be careful they rip you off on groupon! I came here with my wife in January and used my groupon for 2 people. On July 5 I came back with my wife and she wanted to use the groupon and they denied the groupon even though it was under her name! Shit place that like to cheat you out of your cash! Don't come here! read more

This place is so clean and the staff are so professional. I don't join massage memberships, but I will definitely continue going!!

Therapists that have given me a massage were all professional. Started coming here in April 2016 with a gifted massage from Christmas 2015. I have a membership now and I don't miss out on my monthly massages EVER!!! Bonnie is my favorite at the moment. read more

Very nice place and Juan did my massage and it was awesome! I have had a lot of massages and this one was one of the best. Juan listened to my concerns and wanted I needed to get my back and muscles back to feeling healthy! Everyone was very professional and clean! read more

I would highly recommend them! I had never been before and told them I wanted to try a Trigger Point massage as my problem area was right between my shoulder blade and my spine. I saw Kevin and he was fantastic! He found at least 4 knots right where it hurt and worked them all out. He also gave me good tips to help after I left such as ice the area down, etc. read more

Have always had a nice & relaxing experience here. Great membership price for professional therapists plus they offer free upgrades for 80 minutes or hot stone for same monthly price. Really worth it. read more

Elements Massage - 2014 Mother's Day - Massage Near Me - Mcallen, Texas

Always friendly and courteous. Very clean and relaxing environment. Staff is polite and appointment times are respected. Massage therapists do a great job of asking questions to determine amount of pressure and type of massage you want. After the session you are offered a bottle of water and some suggestions on healthy living. I pay a monthly membership, so my massage appointments are guaranteed. read more

This massage was amazing. No bad things could be said about this place. I felt like a million bucks for a week after. I truly enjoyed it and will be back! read more

Great massage yesterday..the therapist really focused on what I asked for and was extremely attentive.Very professional and friendly staff..awesome massage! read more

Bad experience here. First I had to wait for some employee to show up to the front desk for some mins... I was assigned a male massage therapist, rough looking, long hair... I got scared but I thought it would be OK as long as I get a good massage.. The male therapist was awful, very rough, did not use enough oil. He has no idea what is a massage. I ended up with bruises all over:( I advise to be careful with this place. Poor service, poor massage. read more

I got caught in traffic showed up 5 minutes late and only received a 37 minute massage which I paid for a 60 minute massage, this was because my therapist showed up late and finished early because she had another client. Will not go back. read more

After getting a massage last week form Juan Garza IV, I have been recommending his services to my friends. I can't wait to go again.

My initial massage provided by Mark was phenomenal I decided to return. I purchased two 90 minute massages through Groupon. According to the fine print an individual may use Groupon once. I was not aware of this until after my second massage. The receptionist Stephanie informed me that she would honor the Groupon as long as I had not received more than 2 massage sessions. When I informed her that it was my second visit Stephanie then changed her mind and stated she would not honor it. After a great massage from Mark again the entire experience turned sour. Stephanie negated on her word making her untrustworthy. read more