Items missing!!! I'm so disappointed with Alpian's Garment Care! When the simulation that happens…read more-which is not the first time it's been third time! I feel like Alpians garment care never treat clients honest, they told me talk to other person and repeat the problem again agin again, otherwise they threaten me talk to no one, because when the problem happens, they push question back to other person and threaten client no one will pick my phone call- THATS EXTREMELY RUDE AND WRONG ATTITUDE!!! After that they hidden and never answer the phone. During last Phone call with Alpian's for negotiation the details for set up an exactly return date about my missing dry clean associate items, however, they just randomly told me I don't know - could be 1day or a week or forever, HANG UP THE PHONE CALL AND NEVER ANSWER THE PHONE CALL!! This is completely unacceptable and unprofessional.

So I splurged on this very delicate, very white Prada dress which I absolutely LOVE TO DEATH. It's…read moreone of those dresses that can almost justify it's $1,000+ price tag because it's so damn cute and wearable. Anyway, I wore it twice and put it away in my closet. The second time I wore it was to a sweaty summer roof party so you can imagine what it looked like when I pulled it out of its garment bag eight months later. Dirty. Yellowed. Blood stains (what the ???) I was crestfallen. Given that I was not going to surrender this dress- to date it cost $600 per wear, yikes!- I needed to find a drycleaner that was up for the challenge. I did some research and found Alpian's...I believe it has been rated best dry cleaner in the city before. I arrive, show them the dress and received a very skeptical response as to whether anything could be done. They agreed to try. I called and checked in a week later and they said they were still working on it. When I finally picked it up after another week, I was completely shocked and delighted: it looked better than the day I bought it. Any other cleaner could have ruined such a delicate garment, but Alpian's made it prettier. I would have paid even more than they charged to clean it, simply for making such an expensive garment wearable again.

I use Benjamin and the quality and the service is good. However, today I noticed they changed the…read moreprices of great deal. A shirt now is $3.25 and to him a pair of pants it is $25. I think that is quite outrageous.

VERY DISSPOINTED! My clothes were scheduled for Friday drop off; however, it's Sunday, and I have…read morenot received them. I called this morning, and they threw my doorman under the bus when, in fact, they had not had the clothes delivered yet. I get things happen; however, I had to call and ask why this happened. Why had I not received a call, at least? I had too many white clothes, was the response. Plenty of cleaners in Forest Hills will gladly take my weekly business.

I'm very disappointed with the service I received at this dry-cleaning place. My jacket was not…read moreproperly cleaned or dried--it still felt damp and not fresh at all. On top of that, the order was delayed by two days, and when I came to pick it up, they couldn't even find it at first. It turned out my jacket was placed under the wrong name and listed as an alteration instead of a dry-cleaning order. The whole experience was frustrating and disorganized. I won't be returning and definitely don't recommend this location.

I never leave bad reviews…read more.... Their own website says they open at 7:30am, which is when I arrived. Edward finally showed up at 8:00, and before I even said a word he kept calling me "Mr. Hastle". He tells me to give him a minute, goes into the back, and I very politely said I was in a rush for work and just needed to pick something up really quickly. He finally comes out from the back close to 10 minutes later. When I brought up that their own website says they open at 7:30, he replies that it 's wrong and also says they're open on Sundays, which they aren't. Then why wouldn't you change what it says on your website? He never apologized for making me wait over 30 minutes. He must have called me "Mr. Hastle" at least three times - because I showed up when you open? There was another customer there as well so it wasn't just me. There are better options in the neighborhood. I'm never coming back.

Great service. Worth every penny! Staff is wonderful. Every item is beautifully folded.read more

I use Yellowstone laundry service a few times a year for pickup and delivery, which are easy to…read morearrange. They call about a half hour before arriving. Some residents in my building use this laundry every week or two. The owner/manager is organized and pleasant. Yellowstone Laundromat does a great job laundering and also folding and stacking the clothes and linens - making it so easy to transfer to drawers and shelves. So much less stress, especially when there is a lot of linen.

May is nice. She does a great job on specific tailoring, such as - hems, zipper replacement,…read morepockets and more. Garments are ready in a reasonable amount of time. Very nice experience. I highly recommend this business.

I've been on the search for a decent light spring jacket, but haven't had any luck. After searching…read moreand searching as well as buying two jackets and having to ultimately return them I lost hope on finding anything remotely cute. I have two brand new Eddie Bauer Quilt Field Jackets from two years ago that I haven't worn because of the extra weight I've put on. Fast forward to 2020 since losing 60+ lbs I decided to try on the jackets to see if they fit. Much to my surprise the jackets are now too big. I didn't want to waste anymore money looking for a jacket that will end up being returned once again. I told myself why not get the jackets tailored since they're the perfect material and length. It's been a very long time since I've had something altered, but recently after losing weight I decided to have my spring jackets taken in. I walked by and noticed that May Cleaners was open even with the current global pandemic going on. I was stopped by a green tape blocking anyone from entering or leaving the business. It took a while before someone greeted me. A woman finally approached me at the door and asked me what I wanted. I told her I needed my jackets altered. She asked me to step in and told me where to place my bags. She only wanted me to try on one jacket and placed markers on the side seams of the jacket as well as the sleeves. I found it strange that she didn't want me to try on the second jacket. She told me if it's the same jacket it's fine. Hopefully they both turn out to my liking. She first quoted me $15 per jacket that needed to be taken in. Then she said it's $5 Extra to adjust the sleeves. $40 later I'm happy that I did t have to buy a new jacket. I ended up getting what I really wanted for the price of one. Update 5/27/20: Upon picking up my jackets I am throughly pleased with the alterations. They fit perfectly and I also have room if I wanted to layer up with a thin shirt or sweater. The jackets do not look like they were altered in any way. May, the tailor did a wonderful job with stitching, cinching the waist, and tapering the arms.

Three weeks ago Mark's son - was told his name was Stephen picked up my clothes' to be dry cleaned…read more5 or 6 silk blouses and one beige winter coat that need button replaced. I gave him my home and cell number. about 10 days later no call or clothing I tried the number I was given and originally called, no answer. Finally I got number from Operator, totally different than the number I was given, and was told they tried reaching me and was unable (I had disconnected one of my two phones and inadvertently Verizon got it wrong) but they had my cell which they never called. We arranged for return of clothing and I would Zelle payment. Then they wanted me to Zelle first I said no I get no clothes, I called 109 Pct to make report. Waiting for office to come to take report.

I came here to get a bridesmaid dress tailored and am very happy with the results…read more I needed the dress hemmed maybe 3-4 inches and the top taken in quite a bit. The price I was quoted initially seemed absolutely insane. However, I really appreciate that the seamstress took the time to explain that the hemming was about three layers of clothing and requires such intense work as well as the shoulders. What impressed me so much was the quality of the tailoring and that their turn around time was maybe 3 days? I will definitely come back with some of my other pieces to get fit. The dress looked 100x better after their adjustments that I got so many compliments! IG: QueenOfAdventureNYC

Clothes are always ready on time and if I drop off early, my clothes (laundry) is ready later in…read morethe day. The pricing is not bad and this new management are friendlier than the pervious management. I also do not recall any of my clothet missing or having other clothes mixed in with mine, which happened a couple times at a place in Rego Park.

Received my beige trench coat that was in dire need of some love. Maryfield did a great job making…read moremy coat look like new! I've dropped off this jacket at other cleaners before but it's never gotten returned to me in this great of a condition. There were deep stains on the inside, crease neck area and now it looks like new! I definitely recommend you give this place a try :)

Use them every week for laundry and dry cleaning, never an issue. Great service good…read morecommunication, and reasonable prices!

I started using them during pandemic 2019. They have to be the most reliable service. They pick up…read moredeliver same day. Never once did I have to wait. Look sending out is never cheap that's a give in, but when paying I never once had to give cash and an arm and leg. They are well fairly reasonably priced considering others were you need a blood transfusion upon paying. Cloths folded well and washed well never did I have any complaint, matter of fact, I have got many of calls saying it's ready now are you available for us to deliver before the expected time wow . I can so recommend. I have tried other services but something about them I just did not trust. Had the feeling they were more commercial and I had a feeling my cloths maybe mixed with other customers. Lulu I'm guessing is family owned. Much more personal service were they actually remember who you are and I always got the same pickup and delivery man. I so recommend.