I was driving through Fircrest one day and happened to see the Voss sign offering assistance with…read moreMedicare advice. I have to say, stopping in and setting up an appointment, was the best move I've made while navigating the confusing transition to Medicare. Vanessa, the agency owner, went through all the options and made my decisions clear while listening to my journey navigating the Medicare process. She verified that my research though this confusing task had me on the correct path then offered me sound guidance about what to do next. She looked closely at my needs and my special circumstances giving me the exact information I needed. I can't say enough great things about the service and guidance she's given me. If you need advice about the Medicare process, Vanessa and her team at Voss Insurance Group are the right choice for sound advice. Thank you Vanessa.

I had a very complicated and frustrating experience with medicare. Vanessa attacked the issue and…read morestayed with it for a couple months until it was resolved. I don't think anyone else could have done it. I know I couldn't. I can't recommend her highly enough.

Les Akers and his family have been taking care of my health insurance needs for over 15 years now…read more He even got my sister situated with her needed Medicare Advantage plan this year. His daughter, in another state, took my call to see him for my sister and he was back with me that evening. He's the best insurance agent I have ever worked with.

DON'T BOTHER! My husband called this man over 3 weeks ago to…read moreschedule an appointment to learn our options regarding Medigap insurances. He was going to be leaving on vacation and asked us if we would be able to wait until his return and to pick a date and time and he would make it happen. Not so much! We had not heard from him on the day of the appointment so my husband contacted HIM to confirm. Mr. Akers then texted back and stated that he had a conflict and could we reschedule (so much for us naming the date and time). I'm also wondering when he was actually going to call us to reschedule. My thought is if the man is this unreliable just setting an appointment, how reliable is he in providing us with professional information. We scheduled with another broker...hopefully, you do as well!

The type of care is naturopathic, great quality care, wonderful customer service. They have been a…read morepositive influence on my wellness journey.

I recommend Dr. Colleen Hart 1000 % for CST or Craniosacral Therapy. She works on infants and…read morebabies and has been doing this therapy for 35 years. I took my son River to her at 3 months old for infant torticollis and after only three visits (1 hour each) his neck was in alignment and no longer tilting to one side. His tummy time has improved so much and his neck seems so much stronger and he is happier and more relaxed. I would recommend all moms of newborns come see Dr. Hart for this very gentle massage-like therapy to release any tightness their infant probably is carrying around in their neck from birth. It is absolutely incredible what a difference she has made in my son's life.

I'm posting this review with a Heavy Heart. I will start by…read moresaying My Aunt received the Best Quality of Care. She was here for over 4 years and she was truly Loved and Properly Cared for. I will begin with the Receptionist Ria. She is so kind hearted, willing to listen and showed so much Empathy. She would always go Above and Beyond to help my Family when trying to contact my Aunt or her Nurse. The there is Faysal he is a RCM. He also provided Excellent Care and was always willing to help when asked. There are so many other CNAs, RNs, and RCMs that also provided exceptional care and showed compassion and empathy. It's hard placing a Loved one in a Facility let alone finding a Good one that you feel comfortable enough to leave them there hoping they will thrive and be taken care of properly with Care and Compassion and this Facility did just that. So with this Review I also say Thank You to Auburn Post Acute Skilled Nursing Home and Long Term Care.

I have been using signature in home health care for about 6 weeks now. They had an occupational…read moretherapist come to my home to make sure I was completely safe and had everything I needed. They had a physical therapist come to my home to see if there was anything they could do to help me. I have a RN nurse that comes to check on me once a week. Now they are in the process of trying to see if I could get IV medication help at home instead of having to stay in the hospital like I have had to do twice. They have bent over backwards to help me. I have used three in-home health care providers. Signature is at the top of the list. Thank you.

I wish I could give a zero - I was discharged Tuesday afternoon- they finally called my husband…read moreduring the afternoon on Thursday- I called back three times trying to call them back - all I got was voicemail- left messages with no response!!! I will be calling the hospital and letting them know how poor their customer service is!!!

Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

I can't say enough positive things about my visit this past friday. The front office staff was very…read morefriendly. They were prompt to call me back. I saw Dr. McLaughlin. I was extremely nervous, but once we started talking, he was such a kind and caring man, that my nerves just faded. I felt like he listened to me and we worked out the best possible scenario for my needs. One thing I really appreciate about him is that he sat down and talked with me without typing. Every doctor I have been to in the past types their notes as they talk to me and I don't really feel heard. I am very grateful that I found him and I also want to say how appreciative I am of his nurse, Caroline, for reaching out to me personally the week prior to see how I was doing. I can't remember any prior doctor's office staff reaching out to me like that and she spent a considerable amount of time talking to me. I felt so much better after our chat! I definitely believe Dr. McLaughlin when he says Pac Med puts their patients first.

Zero stars. I was billed approximately $300 for a visit in…read morewhich Orencia repeatedly said, "I don't know. I don't know what to tell you. I don't know how to help you." This was said before she even performed an examination of my son. I left the appointment feeling as though I had paid for a consultation that provided no meaningful evaluation, guidance, or plan of care. Based on my experience, Orencia came across as inexperienced and lacked the confidence or expertise to address our concerns. I later contacted the CHI Business Office to dispute the bill. The review process took more than five months. At the end of that process, I was informed that the final decision rested with the provider or their office--not with an independent third party. Unsurprisingly, they upheld the charge. Overall, the entire experience--from the appointment itself to the billing dispute--was disappointing and felt like a complete waste of both my time and money.

I have been a patient of Dr Orencia since 2016. She has wonderful bedside manner, always listens to…read moremy concerns and helps find proper treatments to any medical issue I might have. If she is not able to directly address a medical treatment, she immediately forwards my information to the appropriate person and I always receive a referral in a timely manner. Dr. Orincea always greets me with a smile, and genuinely seems happy to see me when I make an office visit. That speaks volumes considering her job involves listening to patients complain about pain and medical issues all day long. To have a Dr. that by the end of her shift is still smiling, always means the world to me. Additionally, her staff always treats me with kindness and respect, while also having wonderful bedside manner as well. I would highly recommend Dr. Orincea to anyone needing a kind, and caring physician who is very professional, and thorough.

My husband was there for 10 days after a hospital stay. There are pros and cons…read more Pros Building is clean with no institutional smell. Staff is attentive and very pleasant PT and OT were very good and made sure they gave my husband the attention needed to regain his strength Cons Parking is horrible. I spoke to the Administrator about when I saw at least six staff members parking in front rather than around the back so there was no room for visitors, He was almost rude and pretty much stated it wasn't his problem. Food was less than stellar. They were supposed to take orders so you didn't have to eat the meal of the day, sometimes that happened and sometimes not. Way over salted but when my husband mentioned that he was told they didn't salt anything. Might want change who the food is sourced from. Beds were so uncomfortable according to my husband. Activities were not something most would want to participate in, It was better than some but there is still room for improvement and if the higher staff members don't see a problem then nothing changes

The only reason I am giving one star is because a zero or negative rating is not an option…read more My 94-year-old mother was admitted to Avamere Transitional Care of Puget Sound on a Saturday evening with casts on both arms extending from her fingers to above her elbows. Upon arrival, she was served a meal consisting of a hoagie roll with two very thin slices of turkey, a piece of Kraft cheese cut in half, cold fries, and fruit that was unrecognizable. This raised immediate concerns about basic care and nutrition. The goal of short term rehabilitation is to help patients regain strength, improve their health, and return home to their normal activities. Unfortunately, our experience was the opposite. My mother became weaker with each passing day. Given her condition, it should have been immediately clear that she required assistance with basic tasks. However, it took until the following day for staff to recognize that she was unable to feed herself. When assistance was requested for toileting, a CNA stated in front of me that my mother could use her diaper and would be cleaned later. This appeared to be standard practice, as she was frequently left in bed until the afternoon and not regularly assisted to the restroom. As a result, her hygiene declined significantly. A physical therapist later expressed concern about her condition, noting that at 3:30 PM she was still in bed and had not been properly cared for. Communication throughout her stay was extremely poor. There were constant staff changes, and no clear continuity of care. Nursing and physical therapy appeared to operate in separate systems with little coordination. Despite multiple requests, we were never able to speak with a physician at any point during her stay. During this time, my mother developed pneumonia. We have since moved her to another facility. Within the first 30 minutes of her arrival at Orchard Park, she received more care and attention than she did during the entire two weeks at Avamere. I fear for patients who do not have an advocate, as they may be left with little to no care. Overall, the level of care, communication, and coordination fell well below expectations.