This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

Nothing could be better when searching and getting Insurance. Just moved to Port Orchard WA from…read moreAZ and I needed Insurance for 2 cars, motorcycle, ATV, and an RV. Tracy was awesome with communication, ease of getting insurance and price! Loved working with her and just made it simple and easy. I'm insured for all now without leaving the house! Thank you Tracy.

Tracy can help with all sorts of insurance situations. My 18 year old daughter had a few fender…read morebenders and my old carrier dropped our family's coverage. Tracy found creative ways to lower costs while locating a new insurance company for us. She was the only agent yo use an away at school status while my daughter was off at college. I'm surprised that she is the only agent to mention this option while I was rate shopping. She also has solutions for teenagers spending time between two different houses, such as my 16 year old son. She is patient and responsive to questions too and I asked more than a few. :) I feel fortunate to have found a trustworthy agent.

Our company has been working with Mark at Humble Insurance for more than a decade. Excellent to…read morework with. Very reliable. Always competitive. Can't recommend them enough. Kathy is always responsive when it comes to additions or certificate requests. Mark keeps his eye on the ball and always competes to get us the best rates and coverages. If you need insurance, start with these folks.

Our company has had our General Liability insurance and our commercial vehicle insurance with…read moreHumble & Davenport for over 20 years. All of the staff at H&D has been wonderful to work with. Mark has always made sure that our GL is renewed on time, he compares pricing with multiple carriers and proof of coverage is sent to L&I. He has also taken the time to explain health insurance options including medicare. Kathy does the same with our commercial vehicle insurance. They are easy to get ahold of and it's always nice to talk to real people. I highly recommend Humble Insurance Group to anyone with insurance needs.

Working with Todd Chambers was great, I made him work for it though. All the terms were as…read moreexpected, even after the bank they were using tried to bump up some of the closing costs. All things are negotiable, to an extent.

I just financed my third loan through Justin at Arboretum. He's always been professional,…read morepersonable and has educated me throughout the process. I can be kind of a pain sometimes, and Justin has great patience and answers for all my questions. I highly recommend working with Arboretum. It has been a pain free, no surprises experience. In all three loans, it turned out more financially beneficial to me than I thought it would going in.

I'd say maybe watch your back? Behind the five-star façade seem to be folks who talk trash about…read moreclients, and an owner who seems ok with it. I will spare you all of the bizarre details except that I was a 25-year SF client who'd just switched to this agent when an employee accidentally sent me an in-house email she'd written about me to someone else. It was incoherent, full of profanity and impatience about me for reasons that are still totally mysterious. It seemed to be putting her out that I wanted to buy a policy? Lots of weirdness ensued until I finally got a message from Karrie Dubose, and her response was terse and cold, no apology, then totally ignored my question about the policy itself. Honestly I'm still mystified! I found another SF agent and he's been awesome.

Karrie and her team are the best. They go above and beyond for their customers. Great serviceread more

Kelsie and the head and Malesis team is what you want in an insurance broker. The pristine personal…read morecustomer service they provide is top notch, and hard to find these days. I had Kelsie review my personal auto insurance about 1.5 years ago. At that time she told me i had the best policy and to keep it.  6 months ago, my mom needed a review on her homeowners policy. Kelsie and her team at head and Malesis not only saved her $$$, but also got her better coverage! This year I decided to have my auto policy looked at. I ended up moving my renters insurance and bundling with my auto policy. Again I'm saving $400/year AND getting mooooore coverage! I referred Kelsie and the team at Head and Malesis quite often. They are so easy to work with, very responsive, and I appreciate their honesty.

I've been using Head and Malesis Insurance Agency for my auto insurance for years- and most…read morerecently for my home owner's-insurance. Their rates are super competitive, but more importantly their customer service is quick, trustworthy and efficient. I appreciate that my experiences with them have always been direct on what type of coverage I need and don't need- based on my lifestyle. A++

Mike was super easy to work with while navigating both our home purchase and subsequent refinance…read more He had the best rate with the lowest fees compared to the other quotes we received. And, we like to support local small business owners like Mike.

Mike at Westlake Mortgage has been a total game-changer for me, honest, low-pressure, and genuinely…read moreon my side. Two years ago he walked me through refinancing, knocked a full point off my rate, laid out every number crystal clear, and made the whole thing painless. Saved me serious cash without any surprises. Then this year he popped back up, had spotted an even better deal, another point drop, and didn't just wait for me to ask. He proactively hunted it down, explained why it made sense, and handled everything again. No sales pitch, no hidden fees, just real savings when it actually mattered. He's not out to nickel-and-dime; he's looking for the big wins that actually move the needle. Feels like he's working for me, not the bank. If you want someone who'll keep an eye out for you without the hassle, Mike's your guy.

Very impressed with the staff knowledge and responsiveness. Nicole was so helpful and was very…read morepatient with my schedule and took the time to answer all of my questions. I highly recommend this agency for all of your insurance needs.

Great customer service handling all my auto/house insurance. People are very nice and friendly at…read morethis agency and respond to email/phone very quickly with clear explanations. Very professional and patient.