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Alpine Ridge Insurance

5.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

Services - Alpine Ridge Insurance

Car and truck insurance

Life insurance

Motorcycle insurance

4 More Services

Homeowner or property

RV insurance

Vehicle

Boats and watercraft insurance

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11 years ago

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11 years ago

I highly recommend this insurance company, they are wonderful people to work with.

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Garrett H.

Thanks Betsy!

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11 years ago

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9 years ago

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Garrett H.

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AAA Washington Insurance Agency - Auburn - 12/6/22

AAA Washington Insurance Agency - Auburn

(3 reviews)

Came in to get my international driver's license for my upcoming trip to Japan to drive the go…read morecarts. Theresa helped us with the process which was super easy. You fill out a form, they snap a photo($15), you pay $20 for the license and we were out of there in 20 mins. The store is so spacious, clean, and welcoming. They have a lot of travel books, travel essentials, suitcases and travel agents (you have to make a reservation in advance) to help. Overall, it was a friendly and welcoming experience if you're planning your vacation.

Stopped by today 12/6/22 Tuesday and met Dana Hays, now my agent. Since my relocation from Cali. I…read morehad not made to the time transfer our insurance to Washington. Dana advised and explained that there is no Triple A insurance per say, however, that they are an insurance agent that offers various auto and home insurance. She ran a few quotes and was able to provide me with better full coverage (100k Bodily Injury/100k Property Damage/Uninsured 100k & Underinsured Motorist 100k, Personal Injury 10k, Car Rental $60/day, Comp deductible 100 and Collision deductible 500. Overall, this was less premium then my Cali coverage. I was truly happy. She did not rush me or pressure me. Stated that we can run the insurance again at 6 months upon renewal to see if there are other better offers. I highly recommended seeking Dana for all your auto and home and travel needs!!

Allstate Insurance: The Stenmoe Agency - Allstate Insurance

Allstate Insurance: The Stenmoe Agency

(5 reviews)

After 10 years of making on-time, automatic deduction payments right from our bank, and making zero…read moreclaims in all that time, our auto policy was suddenly increased without warning or reason. I promptly went through Experian and found much better and cheaper insurance rates with Safeco and immediately called the Stenmoe Agency to request my auto policy be canceled. The woman on the phone practically begged me to stay with the company, but I had already started insurance with Safeco and had a better deal with them anyway. That was 12/3/2022 and was after I had already paid my premium in late November which would have covered me for the full month of December. By my calculations, this agency owes me about $97 for insurance coverage not used in December 2022. Little did I know that my request was never honored and I eventually began receiving emails requesting the payment supposedly missed for January. I followed up by chatting with an Allstate representative in late December on the Allstate.com website. That rep said she saw something really odd. She could see my request to cancel the auto policy, but didn't see it being processed. I was promised then the cancelation request would be processed. Since then, I continued to receive emails asking for payment. Today (January 9, 2023) I received a letter in the mail threatening me with cancelation due to non-payment! I chatted again with another Allstate representative at the Allstate.com site and expressed my frustration with the current situation. I was again told the cancelation would be processed soon and a refund ("if eligible") would follow a week or two after processing was complete. This representative took down and supposedly began processing the incorrect cancelation date of 1/3/2023 instead of 12/3/2022 and then said she couldn't do anything to fix that. When I asked for a manager (since she was unable to correct the error herself), I was dropped back into the bot chat and was left there. No one ever picked up the conversation again. I cannot recommend the Stenmoe Agency based on my experience. I am still waiting for resolution to this problem. I fully expect to have to write directly to Allstate next as I don't expect my refund to be processed correctly, if at all.

Due to our rates going up, we called and canceled our policy as of Dec 3rd, we chose a new company…read more We were told we would receive a $97 and change refund because we previously paid the bill with autopay. We are still receiving emails and letters from the company that our policy will be cancelled if we don't pay the bill. We have been fighting to get our refund for over a month. When we contacted Allstate, they said they saw a note that the policy was cancelled effective Dec 3rd, but the Agent never followed through and never actually processed the cancellation. We were also told it would be done. Then today Jan 9, another letter in the mail that it is still owed and was never processed. We are so tired of the company not following through with their promises.

Alpine Ridge Insurance - autoinsurance - Updated June 2026

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